Alma Ford - Service Center

Service Very polite quick friendly, had me signed in and knew what had to be taken care of. Thank you TJ. Very nice job. Pete Sabo Very polite quick friendly, had me signed in and knew what had to be taken care of. Thank you TJ. Very nice job. Pete Sabo More

I appreciate them getting me in ASAP, due to my brake controller broke while on vacation and just before going out of State. Excellent service! controller broke while on vacation and just before going out of State. Excellent service! More

They are a great group of people. James figure out what was wrong with my truck before I could take my daughter home. He had it fixed and waiting for me to come back and pick it up. Awesome was wrong with my truck before I could take my daughter home. He had it fixed and waiting for me to come back and pick it up. Awesome More

Communication was severely lacking and took too long I was told initially that the repairs would be done within a few days (Thurs to Tuesday). I had to call several times over the next two weeks to get s I was told initially that the repairs would be done within a few days (Thurs to Tuesday). I had to call several times over the next two weeks to get status updates on the work. I was told repeatedly that the vehicle would be ready later in the day and they would call once it was ready. They NEVER followed up. The service manager even stated that he would personally follow up on this and keep me updated. He never called back either. I understand that the repairs were difficult and ultimately could not be done; but dragging this out so long and never calling me or contacting me in any way with updates or changes was frustrating. Keep in mind, it's not like I hounded you guys with calls. I would call couple days asking for an update. I would end up getting either get a voicemail, or someone getting me information and telling me it would be ready later in the day. More

Quick , honest and to the point ALWAYS FRIENDLY AND THE oil change is very reliable,Dave and the service people are very efficient.I always know if my car is in working order or if t ALWAYS FRIENDLY AND THE oil change is very reliable,Dave and the service people are very efficient.I always know if my car is in working order or if the car needs wokr. More

First oil change My first oil change on my new truck and all things went smooth. The To gentlemen at the service counter were very friendly and helpful. My first oil change on my new truck and all things went smooth. The To gentlemen at the service counter were very friendly and helpful. More

Scheduled for a recall on the air bag. Called service for scheduling a recall on the Ford Fusion. Got the vehicle in the morning and had it done by 5 pm that day. Called service for scheduling a recall on the Ford Fusion. Got the vehicle in the morning and had it done by 5 pm that day. More

Good place to go!! I take all my cars there to get service. People are nice and willing to work with you. Good group of people service. People are nice and willing to work with you. Good group of people More

Great Service They was very prompt on getting my vehicle in. They also explained real well other services that needed to be taken care of. Very friendly. They was very prompt on getting my vehicle in. They also explained real well other services that needed to be taken care of. Very friendly. More

Brought car in at 1:50 for 2:00 appointment. They forgot all about me until I asked status at 3:15. Done at 4:00 all about me until I asked status at 3:15. Done at 4:00 More