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Alpine Buick GMC South
Colorado Springs, CO
673 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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673 Reviews of Alpine Buick GMC South
March 21, 2012
We came into Mike Shaw to look at the Sierra 2500HD Duramax. The original truck I went to look at from the online sales was a long bed truck and I was looking for a shortbed. Audra Sunderlin steered Duramax. The original truck I went to look at from the online sales was a long bed truck and I was looking for a shortbed. Audra Sunderlin steered me to a shortbed truck that had similar options. Audra was knowledgeable, professional and very engaging. We were at the dealership for more than 3 hours total and Audra gave us her undivided attention. I've bought several cars over the years and Audra was the most engaging sales rep I've had the privilege to work with. When we decided to buy the truck Robert provided a very aggressive offer to sell us the truck. When we were discussing rebates, discounts and such there was an initial misunderstanding between Robert and I, but he made it right and made us feel like our business was very important. Even after he initial contract numbers were settled on, Robert identified another discount we qualified for that wasn't in the initial paperwork. I don't believe many folks would have done that after numbers were agreed upon. Thank you Robert I can't recall the gentlemen’s name that went through all the financing paperwork, but he was exceptionally friendly and helpful, they even stayed until after 10pm to finish the deal....thank you very much. Our overall experience was superb. I can definitely recommend this dealership and their professionals for anyone looking for a new vehicle. More
by jidineely
Employees Worked With
Audra and Robert
Helpful March 04, 2012
Mike put together the deal & made it work for me. Was very easy to work with & would recommend him to others. Good experience all around. Thanks, Mike! very easy to work with & would recommend him to others. Good experience all around. Thanks, Mike! More
by wondervu
Employees Worked With
Mike Fitzpatrick
March 03, 2012
I am a soldier in the U S Army Rowland + Dan wre patient , and very profesinal they never gave up even when it looked like it wasn't going to happen i would like to thank Rowland + dan for all they did , and very profesinal they never gave up even when it looked like it wasn't going to happen i would like to thank Rowland + dan for all they did More
by sscobalt
Employees Worked With
rowland bryan ,dan kole
March 02, 2012
My son bought a used 2005 Jetta, It had a few problems. But Mickey was great to work with to make things right. Very grateful for his assistance and would recommend Mike Shaw to others because of the servi But Mickey was great to work with to make things right. Very grateful for his assistance and would recommend Mike Shaw to others because of the service quality. Thanks, Mr. Buren. More
by bburen
Employees Worked With
Mickey Hamm (Service Advisor)
February 19, 2012
This was by far the worst service my husband and I have ever received!! Before coming in to look at a new vehicle we contacted our local credit union and we were approved for ten thousand over the list pri ever received!! Before coming in to look at a new vehicle we contacted our local credit union and we were approved for ten thousand over the list price of the vehicle we were interested in. After test driving we let our salesman know that we were already approved for a loan and we would be using this particular credit union. He then took our information and asked what we'd be putting down as a down payment. When we said that we would not be putting anything down he said that he would not be running our credit and there was nothing that they could do for us. As we were leaving he said, "Hey if ya'll ever win the lottery come back and see me!" I have never been so insulted and I'm am extremely confused. I can guarantee you that if we ever won the lottery they wouldn't see a penny of it! More
by lba2110
Employees Worked With
Levi
November 26, 2011
My husband and I went to Perkins with the intention to buy a vehicle. The salesman did not come down on price at all, the interest rate he got us was too high, and he only showed us two vehicles. We ended buy a vehicle. The salesman did not come down on price at all, the interest rate he got us was too high, and he only showed us two vehicles. We ended up going next door to Mike Shaw. The atmosphere was much better, and we got a car we wanted. The saleman even called the bank and got the our interest rate lowered. It was a night and day difference between the two dealerships. My experience at Perkins was HORRIBLE. They shoved a sale down your throat with little concern about what was best for you. I was really impressed by Mike Shaw, seriously the bank lowered our interest rate because the saleman took the time to call. More
by sas82
Employees Worked With
my husband worked with him
October 05, 2011
I just bought my first car from Mike Shaw in Motor City and I LOVE it!!!! I bought a SAAB and its so nice and the managers and finance guys at MIKE SHAW completely hooked me up! And whats even better is i and I LOVE it!!!! I bought a SAAB and its so nice and the managers and finance guys at MIKE SHAW completely hooked me up! And whats even better is i got 2 years free oil changes so i never have to worry about that for along time! Thank Brian and Jeremy for all your help!!!! More
by tuff_jessica
Employees Worked With
Brian Gafford
August 17, 2011
I called on a friday for an appointment wednesday at 9:30am, I told the advisor that i wanted to wait for my truck, He said that was ok but expect to be there a couple of hours, I told him that was ok. 9:30am, I told the advisor that i wanted to wait for my truck, He said that was ok but expect to be there a couple of hours, I told him that was ok. When I turned my truck in I was told that I could not wait, that they would not look at it until late in the afternoon. Why lie to me when the appointment was made, just tell me the truth, I had other things planned for the afternoon, because of what I had been told (that I could wait,repair in a couple of hours). This is not the way to keep a customer happy with your service dept. I also told the advisor that I had planned on looking at a new truck,while waiting, He told I could spend my time anyway I wanted. His remark should have been--Sir let me get a salesman for you and then I will see what I can do to get your vehicle repaired--but I guess service personnel do not care about your sales dept. So I did not look at your new trucks and if I do look it will not be there..If service does not care about Sales then Sales does not care about service, and that is a leadership problem that will aways hurting the customer (ME).... More
by lneal1123
Employees Worked With
anthony
July 12, 2011
For our 1999 GMC Yukon your appraiser for our vehicle said we needed a new transmission. We have since had it checked out by two reputable mechanics and there is not a thing wrong with it. I would no said we needed a new transmission. We have since had it checked out by two reputable mechanics and there is not a thing wrong with it. I would not recommend anyone to your car dealership. Salesmen did not seem like they wanted to sell a car very bad. We were not impressed at all with your dealership. More
by Blbartling
Employees Worked With
Don't remember name
June 28, 2011
Mike shaw GMC has a few heavy hitters on their team. Tim aka Tmac, and Jermey are both great at what they do! They helped my wife and I when we thought there was no end in sight! I would recommend going and aka Tmac, and Jermey are both great at what they do! They helped my wife and I when we thought there was no end in sight! I would recommend going and talking to them for any credit need! They are very knowlegable in their fields. They showed us that they truly care about thir customers, and will do anything to make them happy! Overall I would strongly recommend anyone that feels that they do not have a way to be financied to go talk to TMAC! Hes the man! More
by neverdoitagain
Employees Worked With
Sales
