Anchor Subaru

Efficient scheduling, friendly phone service, quick turnaround on service, wait time with updates, information provided without question, price reasonable, extremely friendly customer service on site turnaround on service, wait time with updates, information provided without question, price reasonable, extremely friendly customer service on site More

The service advisors really do care about their customers. When making the appointment the service advisor asked what type of service I would be needing. The service advisors are friendly and did customers. When making the appointment the service advisor asked what type of service I would be needing. The service advisors are friendly and did not preasure me into buying anything extra. I observed one customer that the advisor was asking her questions every step of the service to make sure she wanted to have something fixed. They really keep customers informed. The car was returned in terrific shape after the service. More

Excellent Service Dept. Friendly, accomodating, professional. Have had occasions when I did not make an appointment and they fit me in (flat tire repair, etc.) professional. Have had occasions when I did not make an appointment and they fit me in (flat tire repair, etc.) More

The associates I delt with were courtious and professional. They delt with my issues quickly, and explaned all they had done to fix my car. professional. They delt with my issues quickly, and explaned all they had done to fix my car. More

Ali and the finance staff were very open, friendly, and NOT pushy about my search for a new car. I knew that I wanted a new Forester, but Ali listened to and answered all my questions and made the buying NOT pushy about my search for a new car. I knew that I wanted a new Forester, but Ali listened to and answered all my questions and made the buying process very convenient and not so overwhelming. I was extremely happy and have already recommended Anchor Subaru to friends and family. More

I purchased a 2009 white impreza a few months ago from this dealership. I asked that they put in an mp3 player system (part of the deal). When it came time to picking up the vehicle all I got was the mp3 this dealership. I asked that they put in an mp3 player system (part of the deal). When it came time to picking up the vehicle all I got was the mp3 jack (WHICH WAS CERTIANLY ALREDY IN THE CAR..SINCE THAT WHAT IT WAS ADVERTISED ONLINE) I was really disapointed in this, I really wanted the mp3 player itself. Also, 2 months later the tire pressure light went on (NONE OF MY TIRES WHERE FLAT AND ALL HAD AIR IN THEM) curious to see if it was the spare tire (which i knew doesnt have a pressure but i'd thought i check for the heck of it). COme to find there was a HUGE gash in my spare tire, which has given to me by the dealership. I dont know how them missed it. The dent was massive and the tire was flat. I went to the dealership to get it fixed. They didn't even give me a entirely new spare tire...they took a hammer and smashed it back in....seriously??!??? I am a young female, what they xxxx am i going to do if i break down and i actually need to use this spare tire?! Useless..AND when I was at the dealership I saw the salesman who had helped me, i waved and he looked at me like i had two heads. Certinaly did not remember who the xxxx I was, but managed to sell me a car that was certianly not up to par. VERY DISAPOINTED..... More

Anchor is always a pleasant experience. They serviced my car quickly and fit me in immediately later in the day when a warning light lit after I left. Great service, great staff.. car quickly and fit me in immediately later in the day when a warning light lit after I left. Great service, great staff.. More

Timely appointment,helpful service writer clearly explained repairs and options. The work was done properly and the vehicle was returned washed!. Overall a good experience as usual. explained repairs and options. The work was done properly and the vehicle was returned washed!. Overall a good experience as usual. More

I dealt with at least three other Subaru dealerships prior to my selecting Anchor Subaru for service. None of the others were able to resolve a major oil leak issue. Anchor Subaru found the problem an prior to my selecting Anchor Subaru for service. None of the others were able to resolve a major oil leak issue. Anchor Subaru found the problem and solved it within two visits. Since then Anchor has been the ONLY dealership that I will deal with. I have consistently been impressed by the quality of service with each and every visit. I have even brought a friend of mine who owns a Subaru to Anchor. She was also very pleased with the quality of service. Based on the above I would not hesitate recommending Anchor Subaru to all my friends. I only wish that I had gone with Anchor Subaru from the beginning. More

The folks that work in the service dept. are as accommodating and friendly as anyone could possibly be. The service is prompt, done correctly the 1st time, and when finished, they give you a detai accommodating and friendly as anyone could possibly be. The service is prompt, done correctly the 1st time, and when finished, they give you a detailed explanation of all the work that was done. They have an extremely high standard of excellence. I am completely satisfied with this dealership. More