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Anchorage Chrysler Dodge Jeep Ram Center

4.9

1,915 Lifetime Reviews

2601 E 5th Ave, Anchorage, Alaska 99501
Call (907) 276-1331

1915 Reviews of Anchorage Chrysler Dodge Jeep Ram Center

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January 17, 2019

"My salesman Jason Serrano was very accommodating and good"

- Akjunbug25

The reason I gave a 5 star rating was saleman was good , honest and not pushy and very knowledgable.The dealership was willing to do whats necessary to make me happy

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Recommend Dealer
Yes
Employees Worked With
Jason Serrano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 15, 2019

"2019 Ram 1500"

- M Weinrick

James was super helpful finding the right truck for me. I traded my Jeep in, and was in and out in a timely manner which was important

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Recommend Dealer
Yes
Employees Worked With
James Grubb
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 16, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Dear Mr. Weinrick We’re glad that Mr. Grubb was able to address your purchasing needs and to place you in a vehicle that met your specifications. We appreciate you choosing Anchorage Chrysler Dodge Jeep RAM Center as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new ride! Please come back and see us again soon! Sincerely, Katherine Mooter Customer Relations Manager (907) 264-2264

January 14, 2019

"Purchase"

- Rossac1994

Great experience with a salesman (Jason Serrano) that was extremely thorough and helpful. He spent all day with me showing different vehicles within my needs and price point.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Jason Serrano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Mingus
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Gino Gjertson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 16, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

On behalf of the Anchorage Chrysler Dodge Jeep RAM team, we thank you for allowing us to earn your business once again. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. Sincerely, Katherine Mooter Customer Relations Manager (907) 264-2264

January 12, 2019

"salesmen Don Miller "

- Moses king

It was my first time buying and Don was the perfect salesma I needed that day, overall I’m glad with the service i received thanks guys...

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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Donald Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
George Fox
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 16, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Dear Moses King, Congratulations on your new vehicle! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure Mr. Miller knows how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new ride! Sincerely, Katherine Mooter Customer Relations Manager (907) 264-2264

January 10, 2019

"Katherine Mooter was very reliable and helpful "

- Heatherslick7

I needed a jump on my car because I had left the door open all night. Katherine Mooter came to my rescue quick and jumped me. She drove all the way across town just to help and that’s great service to me. Thanks Katherine

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Mooter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 06, 2019

"Best Experience"

- J G

Went to Anchorage Chrysler, met with Shane. my experience was Awesome. these guys know how to take care of customers. they gave me the best price and didn't take a lot of my time.

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Recommend Dealer
Yes
Employees Worked With
Shane O'Neill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Genaro Leyva
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 10, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Dear (Username), On behalf us all of us at Anchorage Chrysler Dodge Jeep RAM center, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Shane O'Neill. We will be sharing your feedback amongst our team. Enjoy your new ride and please come visit us again soon! Sincerely, Katherine Mooter Customer Relations Manager (907) 264-2264

January 06, 2019

"Quick and easy "

- C-trell

I was very happy with my entire experience with the dealership. Don Miller was excellent salesman and made buying my first car as painless as possible. Extremely customer friendly and professional.Definitely recommend.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Donald Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 10, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Thank you for taking the time to share your comments and feelings about Don Miller. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Katherine Mooter Customer Relations Manager (907) 264-2264

January 06, 2019

"The best experience ever buying a new car"

- Rubicon2019

Everyone was courteous and professional kind of seem like I had known them most of my life very friendly people, Shane was very concerned that I knew all the aspects of my vehicle he made sure that it was very clean it was full of gas and that all safety devices were in place and work properly he went above and beyond the call of duty

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shane O'Neill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Mingus
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Genaro Leyva
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 10, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

On behalf of the Anchorage Chrysler Dodge Jeep RAM team, we thank you for allowing us to earn your business once again. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. Sincerely, Katherine Mooter Customer Relations Manager (907) 264-2264

January 05, 2019

"No fuss "

- Van mom

Husband and I purchased a 2018 Pacifica from Anchorage Chrysler with no hassle. Salesman was friendly and courteous and respected our position and thought process. No pressure.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shane O'Neill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Genaro Leyva
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 04, 2019

"Excellent, exceeded my expectations "

- Richucf

They were extremely helpful and met my every need. Great staff and great communication. Shane was receptive and worked with everything I asked for. After s poor initial reaction Shane called me and worked out my issue and had the vehicle ready to be driven upon arrival, took my financial needs into consideration and with the help of Mr.Leyva we were able to work out a deal. Mr. Leyva was extremely approachable didnt pressure me and found me great deals and rebates. Definetly reccomend to anyone looking for a car.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shane O'Neill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Genaro Leyva
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 10, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Congratulations on your new vehicle! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Shelton and Connor know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new ride! Sincerely, Katherine Mooter Customer Relations Manager (907) 264-2264

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