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Anchorage Chrysler Dodge Jeep Ram Center

Anchorage, AK

4.9
4,229 Reviews
Anchorage Chrysler Dodge Jeep Ram Center in Anchorage Alaska is an independently owned and operated Chrysler, Dodge, Jeep, and Ram dealership that has been proudly serving Alaskans for over fifty nine years. Including the surrounding areas of Eagle River, Palmer, Wasilla, Fort Richardson, Elmendorf, JBER, Fairbanks, Girdwood, Kenai, and Seward, we are known and recognized as the largest Chrysler Dodge Jeep Ram dealership in the state with a best price guarantee on any new vehicle. As for our used vehicles, it’s a simple formula. You like it? Make us an offer. It’s our secret formula to our success. Treat them right and give them a good deal the first time and they should come back and bring their family, friends, and neighbors. We are proud to be one of the highest ranking dealerships in the Pacific Northwest in customer satisfaction with an almost perfect score of 5 based off of over 1200 reviews. Our financial staff at Anchorage Chrysler Dodge Jeep Ram Center offers expert advice for those seeking a great car loans or leases. Anotherwords, we can help out anyone with bad credit, bankruptcy or slow pays. Alaskan customers can come in and take advantage of our car repair with knowledgeable technicians and a fully-stocked inventory of car parts. So come on down and get your next ride here! We're locally owned and operated since 1963 and proud sponsors of the Iron Dog Race . We wouldn't be here without the dedication and loyalty of our customers for the past five decades, so we owe a big thank you to every customer past, present, and future!
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2601 E 5th Ave

Anchorage, AK

99501

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Showing 4,229 reviews

July 31, 2019

Amazing customer service and satisfaction! Definitely one of our best experiences we’ve ever had purchasing a vehicle through the dealership! It was so fast, easy, painless and efficient! We we More

by BNVDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Serrano
Jul 31, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Awesome to hear Mr. Serrano was able to get you in and out in a timely manner.

July 31, 2019

Dishonest Placed deposit and was notified 3 months later truck was in. Contacted by salesman, agreed to price, terms and date of pickup in writing. Paid More

by Anchoragescam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anchorage Chrysler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chancy Boatman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Dear Anchoragescam , Thank you for taking the time to share your comments and feelings about our dealership. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel, processes or brand. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, Katherine Mooter Customer Relations Manager (907) 264-2264

July 29, 2019

Excellent service and price Sales person listened to my needs and offered a good price right upfront! I then went and checked with another dealer who did not listen and wasn’t ev More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane O'Neill, James Grubb
Jul 31, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Mr. Grubb is a very hard working sales associate and willing to go above and beyond for his customers. We are proud to have him part of the team.

July 26, 2019

second car purchased will return Sales associate was personable, no pressure, patient and knowledgeable. Test ride was done in an area with little traffic allowing a comfortable test. More

by Dave Kodiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anchorage Chrysler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Miller
Jul 31, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

It's nice to hear that Mr. Miller took his time and was able to earn your business for a second time.

Aug 20, 2022 -

Dave Kodiak responded

Thanks for making this pretty easy.

Aug 20, 2022 -

Dave Kodiak responded

Thanks again Don.

July 24, 2019

First Time Buy A Success ! I was not hopeful when I went in, but Eric Garcia made my dream a possibility, and got me the perfect car. I had no credit history, and didn’t think I More

by SarainaWells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Jul 31, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

If there is a possibility to turn the tables in the customers favor Mr. Garcia will find the way. Its amazing to hear about how Anchorage Chrysler can change the life of people. Thank you for the awesome review and the 5 stars.

July 23, 2019

great service! i really felt like this dealership was looking out for my best interest. they were “customer centered,” which definitely helped my confidence in buyin More

by kayyceedd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Miller
Jul 31, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Mr.Miller definitely is a customer advocate and a expert at first time buyers. He works very hard at earning trust.

July 23, 2019

Awesome Jeremy was great. He understood what I wanted/needed and worked with me. He was polite, had great customer service, and represented the company well! More

by JGreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeramy Howe
Jul 31, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Although Jeramy is new to car sales he has definitely hit the floor running and impressed management with his professionalism and customer service, and his willingness to learn.

July 22, 2019

Truck purchase Robbie Dixon was very helpful in getting us what we wanted. We recommend this dealership highly due to quality of employees we have dealt with More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Novak
Jul 31, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Mr.Dixon is definitely a customer advocate and does what he can to follow up and keep you happy. We appreciate the 5 stars.

July 22, 2019

New Jeep Mr. Alex and Mr. George are amazing and have great product knowledge. Enjoyed our time with them! Cannot thank them enough for helping us land on what More

by Madmad91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anchorage Chrysler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cerny
Jul 31, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

It's great to hear that they listened and were on top of their product knowledge.

July 22, 2019

Ford Focud My sellsman, Braun, was great in helping me get the car I was looking for and helping to get a financial quote to my satisfaction. More

by GVillarreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane O'Neill, Braun Marsett
Jul 31, 2019 -

Anchorage Chrysler Dodge Jeep Ram Center responded

It's awesome when everyone can agree on a price and the deal comes together; and a customer leaves happy.

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