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Anchorage Chrysler Dodge Jeep Ram Center
Anchorage, AK
4,231 Reviews
Anchorage Chrysler Dodge Jeep Ram Center in Anchorage Alaska is an independently owned and operated Chrysler, Dodge, Jeep, and Ram dealership that has been proudly serving Alaskans for over fifty nine years. Including the surrounding areas of Eagle River, Palmer, Wasilla, Fort Richardson, Elmendorf, JBER, Fairbanks, Girdwood, Kenai, and Seward, we are known and recognized as the largest Chrysler Dodge Jeep Ram dealership in the state with a best price guarantee on any new vehicle. As for our used vehicles, it’s a simple formula. You like it? Make us an offer. It’s our secret formula to our success. Treat them right and give them a good deal the first time and they should come back and bring their family, friends, and neighbors.
We are proud to be one of the highest ranking dealerships in the Pacific Northwest in customer satisfaction with an almost perfect score of 5 based off of over 1200 reviews. Our financial staff at Anchorage Chrysler Dodge Jeep Ram Center offers expert advice for those seeking a great car loans or leases. Anotherwords, we can help out anyone with bad credit, bankruptcy or slow pays. Alaskan customers can come in and take advantage of our car repair with knowledgeable technicians and a fully-stocked inventory of car parts. So come on down and get your next ride here!
We're locally owned and operated since 1963 and proud sponsors of the Iron Dog Race . We wouldn't be here without the dedication and loyalty of our customers for the past five decades, so we owe a big thank you to every customer past, present, and future!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,231 reviews
September 16, 2018
Great experience. Knowledgeable and informative Oliver was a great salesman. I liked his knowledge and not being pushy. I am very happy with my decision to purchase this new vehicle Oliver was a great salesman. I liked his knowledge and not being pushy. I am very happy with my decision to purchase this new vehicle More
by Mgrzembski
September 13, 2018
WORST DEALER EXPERIENCES EVER! I had TWO frustrating experiences at this dealership. I stopped by for them to provide trade-in value for my vehicle (I didn’t share what vehicle yet I had TWO frustrating experiences at this dealership. I stopped by for them to provide trade-in value for my vehicle (I didn’t share what vehicle yet to them…that’s later). I asked if they could begin appraising mine as I walked their lot to see what they had to offer. I was immediately told that they would only appraise my vehicle if I told them an exact vehicle on their lot that I would be purchasing….oooook….I proceeded to tell them I would be more than happy to check out what you have on your lot but I was short on time so if they would please be appraising my vehicle SIMULTANEOUSLY to save time on both ends….As I turned to walk out the showroom to check their inventory, they followed with saying, "we're not going to waste our time appraising your vehicle if you don't tell first tell us what car you're buying because we don’t want you to take the offer somewhere else.“ What kind of customer service is that?! I confronted the Sales Rep (Mr. Garcia) and asked him to please explain what he just (rudely) said to me. He proceeded to say that it’s company policy so that you don’t take our offer to another dealership to beat. I’m a business owner and although I think that is a terrible company policy (there are many other ways to eliminate offer bidding wars from happening), I can respect a company-wide decision. The policy wasn’t my issue. My issue is how rudely I was treated, as if I was wasting their time or some sort of “offer” thief….I proceeded to tell the Sales Rep my feelings and how I will be taking my business elsewhere (he didn’t chase me….yet). As my wife, daughter and I were beginning to pull out of the parking lot, I see Mr. Garcia do a double-take (after noticing what vehicle I had) and begin to try and flag me down. Fast forward, I didn’t stop and proceeded to drive to the Toyota dealership in my 2017 Jeep Wrangler Unlimited, got an appraisal happily (while looking at what they offered), and decided to purchase one of their vehicles….Although I am very happy with my experience at Toyota, the irony here is that I later discovered that the Anchorage Jeep dealership had THE EXACT vehicle I purchased from the Toyota dealership….if I wasn’t so rudely treated, I would have discovered said vehicle and probably purchased it from them….EXPERIENCE #2….Since I sold my Jeep to the Toyota dealership, I went back to the Jeep dealership a couple of days later to cancel my Mopar Protection Plan on Aug. 1 (only way to cancel is snail mail or at a dealership). Fast forward to today, Sept. 12, since I have yet to receive my rebate check in the mail, I contacted Mopar directly and was informed that no dealerships have filed any protection plan cancellations on my Jeep. I was going to just forget about the first negative experience, but after a second that HURTS MY $ WALLET (prorated warranty), I knew I needed to share my experience. I will never do business with this dealership again and I hope that they improve so that others don’t experience the same. It’s mind boggling that they feel they will lose business by providing appraisals before guaranteed purchases when EVERY other dealership happily provides appraisals with positive customer service in HOPES to have a new customer. More
by DBo
Employees Worked With
Paul Chalifour, Eric Garcia
September 13, 2018
Excellent, Very friendly also Helpful Helped us get our first family vehicle , We met with Mike he was very welcoming helped us from the beginning to the end we walked out with a brand new Helped us get our first family vehicle , We met with Mike he was very welcoming helped us from the beginning to the end we walked out with a brand new car. People around were nice they are friendly as well :) More
by MTTagaloa57
Employees Worked With
Mike Little
September 12, 2018
Kevin Garza is AMAZING Kevin Garza in service has always gone above and beyond to be helpful and get our work truck fixed in a timely manner. He's professional, fast, and al Kevin Garza in service has always gone above and beyond to be helpful and get our work truck fixed in a timely manner. He's professional, fast, and always does his absolute best. He's very good at keeping the customer's concerns in mind and went out of his way to help schedule me around trips up from Homer. Please give him the props he deserves. More
by AYoung
Employees Worked With
Kevin Garza
September 12, 2018
Highly recommend; My second time visiting and the staff took care of me again, got me a good deal and the salesmen have your back. I’d refer anyone here My second time visiting and the staff took care of me again, got me a good deal and the salesmen have your back. I’d refer anyone here More
by Justice216
Employees Worked With
Walter Pride, James Reich
September 09, 2018
Very Friendly Dealership! I originally went to the Lithia dealership but they were super rude. Then I came here and everyone was super friendly and tried their best to help as I originally went to the Lithia dealership but they were super rude. Then I came here and everyone was super friendly and tried their best to help as quickly as possible. Our salesman Shane was AWESOME, funny, and very upfront and honest about everything. More
by jmduffie
Employees Worked With
Genaro Leyva, Shane O'Neill
September 08, 2018
purchase experience was excellent Walter did a very nice job, very knowledgeable and professional experience. Sales Manager and Finance men were outstanding. The rest of the staff all Walter did a very nice job, very knowledgeable and professional experience. Sales Manager and Finance men were outstanding. The rest of the staff all were happy. Very nice purchase experiance. Would return and recommend your dealership to others! More
by Debbie Cook
Employees Worked With
Walter Pride
September 08, 2018
Best Dealership Experience this far. Shane went above and beyond what was required. He really cares about his customers satisfaction. Give him a raise ASAP!!! this far. Shane went above and beyond what was required. He really cares about his customers satisfaction. Give him a raise ASAP!!! More
by Mike
Employees Worked With
Tony Mingus, Shane O'Neill
September 07, 2018
Amazing Dealership Shane Oneilly and Genaro Leyva are incredible to work with and made the buying experience great. No pressure to purchase and were very helpful in ever Shane Oneilly and Genaro Leyva are incredible to work with and made the buying experience great. No pressure to purchase and were very helpful in every need I had More
by Shell7362
Employees Worked With
Genaro Leyva, Shane O'Neill
September 05, 2018
Outstanding Service Overall my husband and I left with a good feeling about this dealerships trustworthy and honest representation. The up front and candid opinions, Overall my husband and I left with a good feeling about this dealerships trustworthy and honest representation. The up front and candid opinions, and knowledge was refreshing. More
by Michelewaters8
Employees Worked With
I apologize I can’t remember the managers name, Tony Mingus, Walter Pride
