
Anchorage Chrysler Dodge Jeep Ram Center
Anchorage, AK
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Relaxed and Friendly. Van Castle was our sales person and he was very nice. He let us look without pressuring us and informed us of our options with cars on the lot or even Van Castle was our sales person and he was very nice. He let us look without pressuring us and informed us of our options with cars on the lot or even with something we could order. We made sure we met with him again a few days later and then.... we bought our shiny new ride! Thanks Van! More
First New Car I inquired about a vehicle I found on their website before I made the move to Anchorage (I was a couple weeks away from graduating college in upstate I inquired about a vehicle I found on their website before I made the move to Anchorage (I was a couple weeks away from graduating college in upstate New York), when Van called me. He was very patient with me and only called to check in on my progress with my move and seemed that he genuinely wanted to help me find a good car. Once I got to Alaska, he checked in a couple of times and once I got a job lined up, I made my visit to the dealership to start the process. I had done extensive homework on my own to figure out what I wanted, when I decided on the 2014 Jeep Cherokee in Granite Crystal. We sat down with Van and started the paperwork to see if I could qualify. However, due to the time of the day, we wouldn't know until the next day if I would be approved. Because I was still so new to my job and wasn't making a whole lot of money, we went out to the lot to consider a back-up vehicle (2014 Jeep Patriot). Van was highly knowledgeable about those as well (he informed us that he bought one for his wife not too long ago), and we took it for a test drive. It didn't strike me as much as the Cherokee did, but I didn't mind it as much as I thought I would. The next day I received a call that my loan came through and I raced right over there. Van had everything all set and after we filled out the preliminary paperwork and just had to wait for the finance department to process everything, Van let me go sit in my new car and play around with it while we waited. Once it came back, I signed some paperwork (add the Maximum Care Warranty) and was out of there in no time. I had such a great experience here (the only thing I wish was different was that I asked if we could discuss coming down on the price, but we never did). This is a very small thing for me, because their prices were already lower than the other dealerships in the area, so I knew I was already getting a good price. More
2012 Dodge Ram 2500 diesel Cliff was very customer service oriented. He coordinated having the windshield replaced for us the next day at their used car service department. I f Cliff was very customer service oriented. He coordinated having the windshield replaced for us the next day at their used car service department. I feel that the woman in charge of customer service there doesn't care for Cliff and as a result was rude to us. She later came to apologize but only to give excuses why she acted the way she did instead of just saying, " I'm sorry, I shouldn't have treated you that way". There is no excuse for rudeness to people. Later she lied to us when we asked when our car would be ready. She answered, "when the men that do the windshields get here". She didn't bother to go check for us. My husband advised her that the men were already there working on other cars because he saw them. She didn't bother to explain or say anything else other than,"oh". In my opinion she has no business being in customer service. Your business would be better served with a friendly people-oriented person. (Do you get the hint.). Cliff went the extra mile of checking up on our windshield replacement because he knew we weren't happy with "her". He also coordinated having our fifth wheel locking device transferred to our new truck at Trailer Craft and made sure our old truck was there for the transfer. He kept in contact with us the entire time the transfer was being done as it was an 8 hour job to do the transfer. It is nice to work with men like Cliff who look after the customer after the sale is completed. Most salesman don't want to give you the time after they have made their commission from the sale. They just want to refer me to someone else instead of taking the initiative to act on our behalf. I can't tell you how frustrating that is for the customer. Sends the message that "you don't care". We bought our first truck from Cliff 2 years ago and the experience was pleasant and rewarding, therefore we wanted him to be our salesman this time. I would recommend Cliff to others who want to buy a dodge or Chrysler or other car. Because of him, we will be back when the time is right to buy another car. More
our beauty 2014 RAM 2500 laramie! i found what i was looking for and we are loving it. The vehicle was supposed to be my husbands surprise gift for father's day and didnt go as planne i found what i was looking for and we are loving it. The vehicle was supposed to be my husbands surprise gift for father's day and didnt go as planned but everything turned out great. Mr. Paul C. gave me a great deal, Mr. Tony M. gave me the lowest payment possible, and of course the salesman, Mr. Clifford W. was fantastic. smiles from the beginning till the end. an awesome experience. A+ More
SRT8 Challenger Sale for Chris, his first SRT8 vehicle Chris was my salesman during my recent purchase of an SRT8 Challenger in January of 2014. He's very enthusiastic, shares the same love of the vehicle Chris was my salesman during my recent purchase of an SRT8 Challenger in January of 2014. He's very enthusiastic, shares the same love of the vehicle and it's pedigree and lastly, was very knowledgeable about the vehicle and it's specifications. The sales was extremely easy and very accommodating. What Chris doesn't know is that he's going to sell me a SRT8 Hellcat in 2015. I will be seeking him out for that activity. More
Courtisy Carl Neville was the best car salesman I ever met. He was a professional and curtious and,easy to understand not pushy.Anchorage is Privlaged to have Carl Neville was the best car salesman I ever met. He was a professional and curtious and,easy to understand not pushy.Anchorage is Privlaged to have such good workers. More
Very Pleasant I had a good experience buying a car at Anchorage Chrysler Dodge Jeep Ram Center. The salesmen were very helpful, but not overwhelming. I also came ou I had a good experience buying a car at Anchorage Chrysler Dodge Jeep Ram Center. The salesmen were very helpful, but not overwhelming. I also came out of the deal feeling confident that I got a good price. More
Good no hassle experience Logan was super helpful, told him what I wanted and wanted to pay and he made it happen. I will definitely return in the future for my next vehicle. Logan was super helpful, told him what I wanted and wanted to pay and he made it happen. I will definitely return in the future for my next vehicle. More
Purchase of new truck fro Cliff Williams A few days ago I went to Anchorage Chrysler Dodge in search of a new truck. I went to go see Cliff as he was the one that I had purchased an used H3 H A few days ago I went to Anchorage Chrysler Dodge in search of a new truck. I went to go see Cliff as he was the one that I had purchased an used H3 Hummer from a few years back. Cliff hasn't changed since the last time I had seen him, he was just as professional and helpful as the first time I was introduced to him. Cliff is a very good sales person and you can tell he has done this a long time, he always helps you find what your looking for without trying to sell you something you don't want. I will always go see Cliff when I need a new vehicle as he is so easy to work with, I never once felt pressured to buy or go look at a car I didn't want to. I now have a brand new 2014 Ram Sport Quad Cab truck thanks to the help of Cliff Williams, thanks buddy. More
Great Experience Cliff was awesome. He was friendly and my over all impression of him was that he is one of the "honest" ones. I highly recommend asking for him by nam Cliff was awesome. He was friendly and my over all impression of him was that he is one of the "honest" ones. I highly recommend asking for him by name. More