Anderson Chrysler Dodge Jeep Ram
Rockford, IL
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605 Reviews of Anderson Chrysler Dodge Jeep Ram
Excellent Customer Service Buying a vehicle is not always a stress-free easy thing to do, but Nick makes the experience easy and stress-free. We have bought two vans from Nick i Buying a vehicle is not always a stress-free easy thing to do, but Nick makes the experience easy and stress-free. We have bought two vans from Nick in the last 5 years and would recommend stopping at Anderson as they work to find the vehicle you are wanting. Both Nick and Keith, in finance, were helpful, friendly, and professional. More
Dependable and Trustworthy Nick was a pleasure to work with from the moment my (new to me) Jeep called me onto the lot. He was knowledgable about the jeep and when he did not h Nick was a pleasure to work with from the moment my (new to me) Jeep called me onto the lot. He was knowledgable about the jeep and when he did not have the answer, he did not try to make up something. He went to ask another who he knew had the information. I really respect that in a person. After the sales was final there were a few minor things that needed attention in the Jeep, some items needed to be ordered. Nick has been on the phone and attempting to take care of this. The wrong size item was sent and Nick has been very gracious about taking care of this and following through as he promised. In about a year or so, we will be looking for a car for my daughter, I anticipate coming to Nick for some help. Thank you Nick for your time and effort! More
Great trade purchase and service She was right to the point, straight numbers!!& able to help out family with the car we wanted!! I would work directly with Sure again to get the bes She was right to the point, straight numbers!!& able to help out family with the car we wanted!! I would work directly with Sure again to get the best service and deal in Rockford! We will be back! More
Easiest and best purchase I have ever made. I have always been a Jeep girl and always wanted a Wrangler. Decided to get one when I turned 40. Well, just turned 40! My son and I walked in and we I have always been a Jeep girl and always wanted a Wrangler. Decided to get one when I turned 40. Well, just turned 40! My son and I walked in and we met Sue Mounts. Told her what I was looking for and she walked me through the entire process. Unfortunately you did not have exactly what I wanted. But Sue made it happen and had it to me the next day! AND SOLD! The customer service was unbelievable. Blake Fanning was also great. Like I said easiest and best purchase I've ever made. More
What the truck!!! Was never into trucks but Duke showed me the way. Listened to what I was looking for and showed me my options. Glad he knows his product lines because Was never into trucks but Duke showed me the way. Listened to what I was looking for and showed me my options. Glad he knows his product lines because he showed me into a great vehicle and also took into account all the economics as well. Such a refreshing change from a salesperson just working on a highest commission motive. Take it from me, Duke will take care of his customers and make you his number 1 priority. Wife is also in the market for a car and he will be selling her one as well. Trust him like a family member. Keith was great in finance as well. Nice to do business with both of them and I have bought my share of vehicles. More
Couldn't ask for a better car buying experience This was my first experience buying a car from dealership. When I arrived Sue Mounts was my sales person. She listened to what I wanted and help me fi This was my first experience buying a car from dealership. When I arrived Sue Mounts was my sales person. She listened to what I wanted and help me find a car within my budget. I found her to be personable, friendly and extremely helpful. Then Keith McCoy was my finance person. He was friendly and made the finance process painless and easy. I couldn't ask for a better experience. Thank you. More
Today's purchase From the moment I stepped in the store, I felt welcomed and ready to be helped. All of my questions were answered, even down to the silliest ones. Pat From the moment I stepped in the store, I felt welcomed and ready to be helped. All of my questions were answered, even down to the silliest ones. Patrick was very helpful and patient, and put me in the vehicle of my dreams. I'm so happy with my decision and purchase today. I will recommend your store to everyone I know looking for a vehicle. Thank you so much Anderson Dodge. You've made a family happy and mobile again. Sincerely, Leslie Kraft More
Got a truck. The dealership was busy due to an end of model year clearance. I told the salesperson we were ready to purchase at 3:00 PM, but I didn't have keys in The dealership was busy due to an end of model year clearance. I told the salesperson we were ready to purchase at 3:00 PM, but I didn't have keys in my hand and plates on the truck until 8:45 PM. The salesman was great and apologized for the wait. I never felt pressured or anything else. More
Nice and Easy car buying expierence From walking in the door and dealing with Todd, it was a very low pressure expierence. Very pleased with the professionalism and courtesy I was given. From walking in the door and dealing with Todd, it was a very low pressure expierence. Very pleased with the professionalism and courtesy I was given. The finance consultants were also very easy to communicate with. Overall a excellent expierence all the way to purchase. More
GREAT DEAL My son took me to this dealer to trade in our 2011 Nissan pickups for new 2016 Rams. He handled most of the legwork of dealing with the finances and s My son took me to this dealer to trade in our 2011 Nissan pickups for new 2016 Rams. He handled most of the legwork of dealing with the finances and specs on the new vehicles. I'm 86 years old and he's a lot quicker than I am about this stuff. He said it was a great deal and we got nice trucks with a lot of nice things on them. It has more buttons than a space ship and a computer screen on the dashboard. Our saleslady, sue, was very nice and patient with me.. It took several tries to understand the computer screen that you touch with your fingers and the key that really isn't a key. She spent a lot of time with me in the truck until I mostly got it covered. I'm still learning. She is a nice lady that talks loud enough for me to hear her and I would return to this dealer for another vehicle. Thanks Sue. My son put the names of the men that helped us at the bottom of the review. Thanks to them too. More



