Anderson Chrysler Dodge Jeep Ram

Above and beyond the rest! I tried to buy a fully loaded Dodge Citadel from Jack Wolf in Belvidere, IL and unfortunately the service was and willingness to help was not even one I tried to buy a fully loaded Dodge Citadel from Jack Wolf in Belvidere, IL and unfortunately the service was and willingness to help was not even one star. I called out to Anderson Dodge and asked for their best salesman and I was given Sue Mounts. I explained to Sue my experience with Jack Wolf and from that point to took control and made sure all my requests were met. I got the fully loaded Durango that I wanted special ordered, and the best possible price that I wanted to pay. Sue and the Anderson team went above and beyond from the beginning to the end of the process, which has not ended yet. Two years later Sue is still making sure when I walk in the door that I am taking care of immediately. I am currently beginning the process for a new truck and know Sue and team will make sure I am happy when I buy. More

Thank You!! Thank you Sue Mounts for the help in purchasing my second vehicle. She put every effort in making me feel comfortable in buying a vehicle . I bought a Thank you Sue Mounts for the help in purchasing my second vehicle. She put every effort in making me feel comfortable in buying a vehicle . I bought a new vehicle from her two years ago and this won't be the last.. More

EXCELLENT Sue was wonderful to work with she has a wonderful personality and wants the best for her clients. went into the dealership not knowing her and came Sue was wonderful to work with she has a wonderful personality and wants the best for her clients. went into the dealership not knowing her and came away with a new friendship and my daughter drove away with a new Jeep. Sue is a awesome person with a great personality!!!!!!!! WILL DEFINITELY WILL BE BACK More

Very Satisfied!!!! Sue was an excellent sales person....This was my second Jeep I purchased from her and I would recommend her without a doubt. Thank you soon Much!! Sue was an excellent sales person....This was my second Jeep I purchased from her and I would recommend her without a doubt. Thank you soon Much!! More

Ram Happy Sue was by far the easiest sales consultant I have worked with. She got me into the truck I wanted with all the options I preferred, and the color I Sue was by far the easiest sales consultant I have worked with. She got me into the truck I wanted with all the options I preferred, and the color I just couldn't go without. She made the transaction smooth and easy. She is an expert when it comes to things all thing Chrysler. I will continue to use her in the future. Great costumer service and I truly value her opinion on all things Ram! More

Buying a Jeep I came to look at a new Jeep. I had a great experience with Tom and the dealership. Tom friendliness was one of the factors of purchasing the car. I came to look at a new Jeep. I had a great experience with Tom and the dealership. Tom friendliness was one of the factors of purchasing the car. More

Excellent experience and personal service! I expect a lot when I purchase a premium vehicle both of the vehicle and of the dealership. Too many dealerships expect you to take a quick trip aroun I expect a lot when I purchase a premium vehicle both of the vehicle and of the dealership. Too many dealerships expect you to take a quick trip around the block, accept whatever financing they throw at you and walk out the door in a vehicle that is expensive. That was not the case here Sue was great from the initial vehicle test drive to a follow up drive to ensure it was going to meet my needs before the purchase. No high pressure sales, excellent follow-up and just a great job overall. Then post sale who could ask for more than someone willing to take calls, texts and other forms of communication to answer questions! One of the best buying experiences I've had. More

I would go back My wife and I traded in our Subie last night for a Cherokee. I purposely visited the Anderson Dodge sight prior to our visit and found the only woman My wife and I traded in our Subie last night for a Cherokee. I purposely visited the Anderson Dodge sight prior to our visit and found the only woman on the site to be Sue Mounts, and asked for her when we got there. Reason being, I've had some pretty incompetent male salesman over the years with a sense of entitlement, and usually if a woman makes it in car sales it's because she knows her business. That being said, I found Anderson to be friendly and hospitable. Sue was able to answer any question I asked of her and was able to walk us through some of the screen setups post purchase. The only reason I did not give Anderson five stars is strictly number factoring. In typical dealer fashion they work the numbers "creatively". Our payment was finally lowered to where we needed to be; when we questioned how, we were told that Anderson was able to give us a little more on our trade in, along with"working the numbers" a bit, which was not vocalized to us, but mostly consisted of adding months from 60 to 75, that I had to physically read on my own. By that point we were "close enough" and were OK with it. Dealerships need to make a profit. I only have a problem when it's excessive. Concessions must be made on both sides, and I feel Anderson did their part even with my crappy negotiating skills. Chris More

Great Service I am Very Grateful for Sue and her team. I am a first time buyer and I began to get discouraged. Sue was there to ensure me things will be ok. I am Very Grateful for Sue and her team. I am a first time buyer and I began to get discouraged. Sue was there to ensure me things will be ok. More

Excellent and Caring Sales Staff Tom Perrin found us our perfect car, he was awesome. He went above and beyond to get us in our new Chrysler 300s he worked during his days off to answ Tom Perrin found us our perfect car, he was awesome. He went above and beyond to get us in our new Chrysler 300s he worked during his days off to answer all of our questions while we were deciding on which vehicle to go with. Tom's knowledge on all of the Chrysler and Jeep products sold at the dealership was amazing, I don't think there is a vehicle on the dealership's lot that he doesn't know about. He did a wonderful job doing the walk through of the vehicle when we came in to finalize the sale, he took his time and really made sure we understood all the technology the vehicle has to offer. I believe he also had a lot to do with the prep and detailing of the vehicle to make sure the vehicle was perfect for us on the day we came in to drive it off the lot. He truly had our best interest in mind. Tom has to be the nicest, polite, easy going, knowledgeable sales person we've had the pleasure to work with. He truly treated us like family. Keith Mccoy did a fabulous job as well. He made us feel very comfortable with the purchase of our new Chrysler 300s. The closing part of the sale went like a breeze and he was very enjoyable to work with. Sometimes signing all the paperwork is extremely stressful but Keith really made us feel at ease. Both Tom and Keith are absolutely awesome at what they do and I look forward to buying our next new car from both of them in the future. I will and already have recommended both of them to our friends, family, co-workers and my clients at my work place. Thank you so much Tom and Keith for making our purchase of our new vehicle enjoyable and so easy. You both are wonderful men to work with. Tom & Denise More