Anderson Chrysler Dodge Jeep Ram
Rockford, IL
Filter Reviews by Keyword
By Type
605 Reviews of Anderson Chrysler Dodge Jeep Ram
It was like buying from a friend. My experience started by finding the vehicle online. My email inquiry was answered through email and eventually text messaging. I was out of town at My experience started by finding the vehicle online. My email inquiry was answered through email and eventually text messaging. I was out of town at the time so the gentleman I was dealing with (Kevin) actually helped negotiate the price without me ever having to come in. After working out the price I was still considering other vehicles. When I returned home I decided to go see the vehicle, it was an hour and 30 minutes away so via text I made certain the price offer was still valid which it was, no question at all. When I arrived Kevin introduced me to my salesman (Tom Perrin) who was great! He is a young guy and a Jeep Owner with a ton of knowledge about Jeeps. We test drive it and I was hooked. I worked with Blake in finance who is also a Jeep owner so it was fun and easy. What I appreciated was there was no pressure, no sales pitch. They made their typical offers such as extended warranty and financing but didn't try to over sell me or pressure me. When I told them I had my financing through my credit union that I have a very long relationship with Blake understood completely and that was that. Very nice people, very knowledgable (especially with Jeeps) and guys I plan to keep in touch with. Great experience! More
Engine lights I came in with an Engine light on and they had me in, fixed and turned out in no time. Thanks for getting me fixed up and back on the road. I came in with an Engine light on and they had me in, fixed and turned out in no time. Thanks for getting me fixed up and back on the road. Crizza More
Great service department! Wonderful and friendly service departement at this dealer! I don't take my vehicle anywhere but here. Jamison is the best! He is always able to get my Wonderful and friendly service departement at this dealer! I don't take my vehicle anywhere but here. Jamison is the best! He is always able to get my car in and keeps me in the loop as to what services need to be done! More
Best service I've had in a long time! I received the best service, detailed information and time from a sales person. I could not have asked for more. The attention to detail was outstan I received the best service, detailed information and time from a sales person. I could not have asked for more. The attention to detail was outstanding. I would recommend this dealer to all. The prices were very good, and the service, I can't say enough! Thank You Anderson Dodge! More
New Car Had a great experience working with Sue Mounts on getting a new car. I have purchased a few vehicles through Anderson and they always do a great job w Had a great experience working with Sue Mounts on getting a new car. I have purchased a few vehicles through Anderson and they always do a great job with getting both the vehicle and price that I am looking for. If you are in need of a new car or a new used car go so SUE! More
Sue is great to work with. A great deal, they worked with us on timing and financing. We got the car we wanted. We will definitely go back for our next car. A great deal, they worked with us on timing and financing. We got the car we wanted. We will definitely go back for our next car. More
Very helpful and accommodating We are very pleased with our experience at Anderson! Everyone was so helpful and so very friendly!! Sue Mounts was especially accommodating, as well a We are very pleased with our experience at Anderson! Everyone was so helpful and so very friendly!! Sue Mounts was especially accommodating, as well as Chad Anderson. They made an otherwise stressful situation very pleasant. Keith McCoy explained all the paperwork and all the specifics, we left with no questions...and are very happy with our purchase!! Thanks Toni Burkel More
Customer Service I would like to thank Mr. Anderson and Mr. Williams for their prompt and personal attention addressing concerns that I had with regards to a recent vi I would like to thank Mr. Anderson and Mr. Williams for their prompt and personal attention addressing concerns that I had with regards to a recent visit to the service department. They both took the time to personally meet with me. This says a lot about the integrity and service Anderson Dodge strives to provide to our community. I look forward to being able to write further positive reviews on my future experiences. More
Issue resolved We have purchased our last 4 vehicles from Anderson and have been a loyal customer since 2003. I recently had an issue with the service department and We have purchased our last 4 vehicles from Anderson and have been a loyal customer since 2003. I recently had an issue with the service department and brought it to the attention of Bob and Jamison. I would like to say thank you to both Bob and Jamison for not only addressing and fixing the issue in a quick and friendly fashion, getting my car repaired correctly in a timely fashion and restoring my faith and trust back in Anderson. You both are a big part of the reason we will continue to be loyal customers! More
great aervice Nick Durick was a very insightful, helpful and friendly salesman. He was straight forward with what would be best for me and did not try to persuade m Nick Durick was a very insightful, helpful and friendly salesman. He was straight forward with what would be best for me and did not try to persuade me into buying a higher prices car. I was very satisfied with the service and my jeep! More



