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Anderson Ford, Lincoln of St. Joseph

St. Joseph, MO

not yet
rated
367 Reviews

2207 N. Belt Highway

St. Joseph, MO

64506

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Showing 367 reviews

September 26, 2016

Ryan did a great job Locating the car we wanted and getting it to the dealership, turned out to be everything we were looking for. Great experience from financing to learn More

by Johnny P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Piatt, Seth Ryan
September 09, 2016

The absolute best service you will find anywhere. Quick Lane with Steve Snapp and his crew, do their very best every time I come in. They are always wanting to work hard to keep our cars in good condi More

by Ron Roderick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Snapp and his crew., Seth Bryant
August 27, 2016

Exceptional Salemen Salesman Ryan Piatt and manager Ben McGary were both great to work with. They were both very attentive and knowledgable. They went above and behind to More

by AllysonB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Johnson, Ryan Piatt, Ben McGary
August 21, 2016

Professional, friendly service! The salesman, Taylor Muse, was knowledgeable, professional, and friendly. In addition, he was familiar with the features of the pre-owned car I had c More

by holy cow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Muse 5 Stars, Stanley Smallwood
August 12, 2016

Friendly, Courteous Staff I recently purchased an F150 from this location and was thrilled with my overall experience! My sales representative was Jeffrey Weidmaier. His custom More

by bwilson1099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Sarvey, Guy Johnson, Ben McGary, Jeff Weidmaier
August 10, 2016

Great experience!! I went out looking for a used car which usually is not a fun experience. Well a couple friends told me to go see Tracy Sowell out to Anderson Ford. Im More

by Sean39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Sowell,, Stanley Smallwood
August 03, 2016

Simple and Easy Went in knowing the model of vehicle that I wanted and talked with Ryan, he got some quick info from me, and pulled up a car that met the specificatio More

by rynemcneely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Piatt, Ben McGary
August 02, 2016

Worst Customer Experience Ever I have purchased several new vehicles in my lifetime.  Dealing with Anderson ford was the worst experience I have had with buying a new vehicle, ever. More

by POC123
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan O'Rourke
Aug 03, 2016 -

Anderson Ford, Lincoln of St. Joseph responded

POC123, Thank you for taking the time to review your visit. We do take these seriously as we want to make each customer's experience a great one. Sounds like we didn't deliver on your expectations this time around. We would be very interested in learning more about when and who you had dealt with in order to review what happened and hopefully earn your business in the future. We don't have your personal information or identity so if it wouldn't be too much of an inconvenience, may I get you to email me at dans@andersonautogroup.com in order to pass your name and contact information on to the General Manager, Seth Bryant? You could also call me at 402.323.4085 if that is easier. Thank you again for bringing this to our attention as this is not how we want to do business. Best regards, Dan Sayer | Corporate eCommerce Director

August 01, 2016

Just what I wanted The staff at Anderaon St Joe did not have the car I was looking for in stock. Guy Johnson told me he would work with Jeff and see if they could find More

by Gben65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Johnson, Jeff Weidmaier
July 21, 2016

Overpriced and not professional. The selection of used trucks was very small and overpriced. I was looking for an XLT that was no more that three years old. Out of the few that were More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I am not certain the salesmans name.
Aug 03, 2016 -

Anderson Ford, Lincoln of St. Joseph responded

Josh, Thank you for taking the time to review your shopping experience for a used truck. We do take our online reviews very seriously. In order to review what happened, correct it if there is a training issue, and make it right to you, may I have you email me at dans@andersonautogroup.com in order to pass your full name and contact information on to the General Manager, Seth Bryant? You could also call me at 402.323.4085 if that is easier. Thank you again for taking the time to review your visit and I'm looking forward to hearing from you at your earliest conveinence. Best regards, Dan Sayer | Corporate eCommerce Director

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