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Andy Mohr Buick GMC
Fishers, IN
415 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 415 reviews
June 26, 2020
The Salesman Delorian was awesome... polite, professional, helpful. The Sales Manager... ABSOLUTELY PATHETIC. We came in off a cargurus ad after we checked the price on the internet and when we professional, helpful. The Sales Manager... ABSOLUTELY PATHETIC. We came in off a cargurus ad after we checked the price on the internet and when we got there, they confirmed the price $2500 in the showroom, showed the car in the service bay, still saying they were doing maintenance, but the price was still $2500. We went to fill out the paperwork for the $2500 price and then DeLorean stated the Manager wanted to talk to me. The price on the cash car DOUBLED! $4,995.00 !!! Pete Lewkowicz, the Sales Manager said that the service department and sales department weren't in communication, but "I don't care, I don't have to sell it to you for any price. Now, I am not a service advisor, but an oil change, tire replacement and front brake pads usually doesn't cost a dealership $2495.00. Even so, the price was on the internet and was in person quoted several times at $2500.00 price. I asked to speak to the GM Eric Wilson, and Pete said "He's in a meeting, sorry." I said so that's it... Yep. No, sorry, let's try to fix OUR mistake, nothing. So I went outside, called Eric, it went to VM, so I left a message on Eric's VM, 3 days later, NO RETURN CALL. Your customer service and ethics.. Pathetic. As far as I experienced, your management, is nothing short of a 2 bit used car scoundrel dealership. Shame on you. I will share my story anytime anyone mentions looking for a vehicle. So, today I bought my 1st child a car, and the second is soon to follow. Pathetic business practices... PATHETIC! -1 star rating if I could. More
by Imtimdavis
Employees Worked With
DeLorean, Pete Lewkowicz, Eric Wilson
Helpful June 19, 2020
We had a great experience! Everyone was very helpful. Deshawn did a great job, and the girl who helped with the financing was very good. Deshawn did a great job, and the girl who helped with the financing was very good. More
by Tom Shelton
Employees Worked With
Deshawn Young
June 06, 2020
Not enough people wearing masks Service seemed ok. At drop-off no one was wearing a mask. I’m high risk and can’t afford to contract COVID. Had to use pens that did not appear to Service seemed ok. At drop-off no one was wearing a mask. I’m high risk and can’t afford to contract COVID. Had to use pens that did not appear to be sanitized. More
by SwimTaxi
Employees Worked With
Don’t know
May 29, 2020
Liked the experience but the car had a previous owner that was a smoker so we're getting that addressed. Pricing was adjusted for upcoming maintenance (brakes and tires) so hoping for no other surprises. that was a smoker so we're getting that addressed. Pricing was adjusted for upcoming maintenance (brakes and tires) so hoping for no other surprises. More
by Lefty
Employees Worked With
Yogi
May 21, 2020
Recently purchased a new GMC Terrain from Bill Geshwilm at Andy Mohr. I couldn't be more pleased with the experience. Bill was helpful, no pressure and worked hard to get me in the car I wanted. The second at Andy Mohr. I couldn't be more pleased with the experience. Bill was helpful, no pressure and worked hard to get me in the car I wanted. The second new car I bought here and won't be my last. More
by Steve
Employees Worked With
Bill Geshwilm
May 19, 2020
I had a good experience through the sales process, but I had to wait over an hour to see the Finance guy which I didn’t appreciate because I had gotten my own financing with my credit union. I also was very had to wait over an hour to see the Finance guy which I didn’t appreciate because I had gotten my own financing with my credit union. I also was very appreciative that David found my wallet which I had left in my trade in!! More
by Vicki
Employees Worked With
David Curran
May 13, 2020
They were fantastic to work with to accommodate my need. I was able to get an awesome deal on an awesome SUV Acadia. Will surely return in the future. I was able to get an awesome deal on an awesome SUV Acadia. Will surely return in the future. More
by altherrmark
Employees Worked With
Evan Beauchamp and Chris in finances
May 05, 2020
Both front desk employees that were at this location were exceptional!! I asked Mike for an estimate for a future date and he provided a very detailed estimate. Thank you guys! exceptional!! I asked Mike for an estimate for a future date and he provided a very detailed estimate. Thank you guys! More
by ram_fery1@comcast.net
Employees Worked With
Mike
May 02, 2020
Treated badly Called to set up appt. yesterday to test drive and buy a specific Acadia. I told salesman I would be driving 2 hours to his dealership. I received em Called to set up appt. yesterday to test drive and buy a specific Acadia. I told salesman I would be driving 2 hours to his dealership. I received email from Customer Service Manager Shynelle at 6:55 AM this morning (We are looking forward to seeing you here at Andy Mohr Buick GMC on Saturday, May 2, 2020 at 9:00 AM.) I am over half way there when they call me at 8:34 to inform me that they sold that vehicle yesterday. I asked why I wasn't called since they had my number and email..."I don't know but there are others you can choose from" That's not how I do business...I will do my business elsewhere.AND....It's still listed on other sale sites. More
by YouKnow
Employees Worked With
Shynelle Huddleston
