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Andy Mohr Chrysler Dodge Jeep Ram

Indianapolis, IN

4.1
2,507 Reviews
Andy Mohr Chrysler Dodge Jeep Ram is a Certified Five Star Elite Indianapolis Dealership. We sell new Chrysler, Dodge, Jeep and Ram vehicles, Mopar parts and accessories as well as pre-owned vehicles and certified pre-owned vehicles. We service and repair all Chrysler, Dodge, Jeep and Ram models. Financing is available.
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4505 W 96th St

Indianapolis, IN

46268

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Showing 2,507 reviews

February 04, 2023

This place is has definitely declined since my wife and I bought a Jeep from here 2-3 or so years ago. The staff we originally dealt with for our first deal were absolutely amazing, the sales rep was Karl. I More

by Jakef9505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Pumphrey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Feb 07, 2023 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We hate to hear this, Jake. This isn’t the type of experience we want to provide, and we appreciate you bringing it to our attention. Our General Manager would like to speak with you so that we can get things cleared up and improve going forward. His name is Michael O’Connor and he can be reached at moconnor@andymohr.com or 317-900-4620.

Feb 09, 2023 -

Jakef9505 responded

I don’t believe there is anything further to speak of or about. This experience was absolutely the worst I have ever had with a dealership. David was rude from the start and when I even mentioned to him that there’s a certain level of respect that should be maintained, he got even more rude in his tone. Telling somebody you can’t use a bank because the dealership will lose money, is ludicrous. I left, didn’t return, and went to another dealership. Also, I walked in and used the loan I had already had. Without argument from the dealership.

February 02, 2023

This dealership along with the crew have made it really easy for us to be able to purchase this vehicle. More

by veranomartinon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
Feb 14, 2023 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We love hearing about customers that have a terrific experience at Andy Mohr Chrysler Dodge Jeep Ram. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle.

February 02, 2023

I would like to Thank Rodney Taylor and the whole Team at The dealership as they were so helpful and made buying a car a easy experience and we’re helping me with everything and anything they can. More

by Eg10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor, Louis Catiller
Feb 14, 2023 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

January 26, 2023

Working with Michael Daniels was a great experience. He was friendly and knowledgeable about the vehicle I was looking to purchase. The entire staff were accommodating and friendly as well. A+ for ho More

by Julie Barnhizer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us, Julie! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.

January 25, 2023

Stay far away. Service and communication are awful. New leased jeep has spent approx 6 of 18 months in the shop. At least four trips to get different things fixe More

by Bashaw83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of the service staff, sales, general manager, etc
January 25, 2023

The best good service great hospitality and most important they take care of you with the best deals More

by ronaldomadri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pumphrey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Comer, Alexxa Pate, Jessenia Rodriguez
Feb 14, 2023 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Ronaldo, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future!

January 24, 2023

Sales guy was straight and to the point, no wasted time. Was a good experience. Thanks. More

by jboothe2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business and look forward to working with you again soon!

January 23, 2023

Whenever you need a car, service or interested in a car Rodney Taylor is the man to look for , He sold me my Jeep Grand Cherokee and it was everything i was looking for. 👍 More

by Yussefprieto
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
Jan 23, 2023 -

Yussefprieto responded

Always a good experience

Feb 14, 2023 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Rodney was able to provide you with such exceptional service. Enjoy your new Jeep Grand Cherokee!

January 23, 2023

I’m a returning customer and live the service and the product! Rodney Taylor was awesome to work with! More

by haleyvicky13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan from Finace-5 stars, Rodney Taylor
Feb 14, 2023 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We really appreciate your feedback, Haley. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us.

January 23, 2023

Rodney was our dealership rep and he not only made our experience easy he made it fun to buy a vehicle! ( I don’t think I’ve ever said that in my 51 years ) my wife and I left completely satisfied and loo More

by Audwynn.newartstudios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan, Rodney Taylor
Feb 14, 2023 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

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