Andy Mohr Toyota

We found Richard to be a very helpful & friendly salesman. He knew what he was talking about when we discussed the RAV4 we bought. Richard really cares about his customers. We will recommend him to salesman. He knew what he was talking about when we discussed the RAV4 we bought. Richard really cares about his customers. We will recommend him to anyone looking for a vehicle. Mark took the time to show us the price differences in the extended warranties and to make sure we got a fair price for our trade-in. More

Excellent service and very knowledgeable. Best dealership i've been to in a long time. Greatest experience with a salesman ever (3rd car purchased) very helpful and not to pushy or over bearing. i've been to in a long time. Greatest experience with a salesman ever (3rd car purchased) very helpful and not to pushy or over bearing. More

Max has rewritten the book on sales. Smooth, seamless, calm, and not pushy. This style sells cars. I wish Max all the best and keep up the excellent work. We walked away with the vehicle that met our calm, and not pushy. This style sells cars. I wish Max all the best and keep up the excellent work. We walked away with the vehicle that met our needs and we are extremely happy with our purchase. Andy Mohr Toyota is a better place with people like Max. To note, our financier Babu was also top notch. Keep it up Andy Mohr. More

Shawn was very friendly, helpfull, and easy to deal with. There was no pressure from him, he simply talked to me about the truck, then handed me the keys and told me to spend some time with it. Once I was There was no pressure from him, he simply talked to me about the truck, then handed me the keys and told me to spend some time with it. Once I was sold on the truck, the negotiation was pretty easy. More

As a once disgruntled customer I can honestly say that Andy Mohr Toyota in Avon took care of my issues, and handled my situation with great care and professionalism. I had a bad initial experience with t Andy Mohr Toyota in Avon took care of my issues, and handled my situation with great care and professionalism. I had a bad initial experience with the dealership, but after making my issue known to the right people they went above and beyond the call of duty to earn back my business. I specifically want to mention Brad Lawler and all of his tremendous help rectifying my situation. He definitely took care of me, and because of his efforts the dealership was able to retain me as a current and future customer. Thanks again Brad! I look forward to working with you in the future! More

I bought my Toyota Camry at this dealership and called this morning to schedule its required maintenance. The front desk transferred me to the service department, where, according to my phone display, th this morning to schedule its required maintenance. The front desk transferred me to the service department, where, according to my phone display, the telephone rang for two minutes but no one answered nor did it go to voicemail or back to the front desk. I called back and asked when someone might be in the service department so I could call back. I was told "they were back there" and she would take my name and number and have someone call back. That was three hours ago. No one has called. Andy Mohr Toyota obviously has too much business and cannot even give customers the courtesy of a return call. I shall find another Toyota dealership who perhaps still wants customers. Therefore, I can only rate this service department on customer service and overall experience -- both unacceptable. More

Friendly, courteous, staff. Conscience of my time. Not overly aggressive, which is very important to me. Salesperson made me feel important. will recommend dealership to family and friends. overly aggressive, which is very important to me. Salesperson made me feel important. will recommend dealership to family and friends. More

Dennis Kitchens went above and beyond to make sure we were comfortable with the new sale. I would recommend to anyone looking to purchase a car to go through him as he is professional, knowledgeable (and were comfortable with the new sale. I would recommend to anyone looking to purchase a car to go through him as he is professional, knowledgeable (and when he isn't knows who is), and very kind. He was consistent, honest, and did everything without pushing us. Thank you Dennis! More

To sum it up in one word UNBELIEVEABLE! In close to 50 years of driving, I've never encountered a dealership that was so concerned with how they treat their customers. They were genuinely concerned with years of driving, I've never encountered a dealership that was so concerned with how they treat their customers. They were genuinely concerned with my satisfaction and did everything they could to make my experience the best ever. Not much dickering in price, because the brought to the table a fair and reasonable offer the first time. They listened to my concerns and insured that all issues were resolved. They followed up and took my phone calls even if they were not working at the time I phoned. They know how to treat their customers! More