Andy Mohr Toyota

"Back in February or March of this year (2009) we purchased a used Toyota from this dealership. Our salesan was Scott E. Vallier. For me buying a vehicle is always a draining experience. It was with purchased a used Toyota from this dealership. Our salesan was Scott E. Vallier. For me buying a vehicle is always a draining experience. It was with this one as well. BUT. My wife and I found Scott Vallier an easy person to deal with in regards to conversational climate. The dealership experience was very positive. When we went up for follow up appointments if Scott was there and saw us he made it a point to come over and greet us. The airbag sensor for the passenger side was malfunctioning. They couldn't fix it that night and didn't have it in stock. So we made an appointment and they said they would have it by our appointment. There was some other work to be done that was promised at the same appointment. The part to fix wasn't in by the time of our appointment and I don't remember if they called us to alert us as to that before our appointment or not. So we had to made a separate trip for that. There was also something a window not cranking correctly. This wasn't discovered prior to our purchase of the vehicle. We had either a 30 day or 90 day warranty of everything when we bought the car. This crank problem was discovered during that warranty period. I think they had to order a part to fix the problem. But they did it with no hassle at all. I'm not giving them 5 stars because it wasn't a perfect experience. But this dealership is very good. Wish they were closer to us in distance. They are about 60 miles away" More

We are over the moon with joy wwith our Toyota Camry that we purchased at Andy Mohr Toyota. The store is enormous, with a showroom full of cars, just about every model Toyota on the lot, and a good selection we purchased at Andy Mohr Toyota. The store is enormous, with a showroom full of cars, just about every model Toyota on the lot, and a good selection of pre-owned cars. The salesperson we worked with was very knowledgable about the cars, even the pre-owned ones. The waiting area is comfortable, with a play area that our daughter made good use of, and they were very accomodating with the test drive, allowing us to use our car seat. I was especially impressed with the facility and the staff members, and we got an excellent price on the new car and for our trade. Many thanks for a very pleasant car shopping experience, and I hope to be doing business with Andy Mohr in the future. More

I TRADED IN MY TRUCK FOR A 2006 PRIUS O 7-22-08. I WAS SUPPOSED TO HAVE MY TITLE INFO BY 8-12-08. AFTER THREE CALLS TO THE TITLE OFFICE AND TWO TO MARCEL THE MANAGER I STILL HAVE NO PAPERWORK. MY TEMPORA SUPPOSED TO HAVE MY TITLE INFO BY 8-12-08. AFTER THREE CALLS TO THE TITLE OFFICE AND TWO TO MARCEL THE MANAGER I STILL HAVE NO PAPERWORK. MY TEMPORARY PLATE IS EXPIRED TODAY 8-23-08 AND THE LICENSE BRANCH IS CLOSED UNTIL TUESDAY 8-26-08. THE CAR IS PARKED AND I AM PISSED. More

I don't know about the other sales associates at this dealership but the one I dealt with was the rudest person I've ever met. This man was annoyed because I wanted to test drive a vehicle and when I te dealership but the one I dealt with was the rudest person I've ever met. This man was annoyed because I wanted to test drive a vehicle and when I test drove it rolled down the windows and turned on the AC full blast in an attempt to hide a grinding noise coming from the back of the used car I was looking at. When I told him I didn't want the car he got very nasty with me and told me I could have a nice day and I was basically kicked off the lot even though I had asked to see other cars. More