Andy Mohr Volkswagen

People they are very nice. It seems very organized. Got me in when they said they would waiting area was very nice and clean and so is the restroom. It seems very organized. Got me in when they said they would waiting area was very nice and clean and so is the restroom. More

Addressed my issues and took care of them talk me through the way. very kind and efficient.. the way. very kind and efficient.. More

Excellent service always! Check in is very nice. Waiting area is great too. Overall very happy. Check in is very nice. Waiting area is great too. Overall very happy. More

I am a new customer. I am recently bought a vehicle at Andy Mohr Volkswagen ( Avon ) In spite of I have had some technical nuances with my new car, I have to say , that I am recently bought a vehicle at Andy Mohr Volkswagen ( Avon ) In spite of I have had some technical nuances with my new car, I have to say , that it was a great experience. The sale process itself. and sale support after, was more and beyond of my expectations. ALL specialists: Nick ( Sales Manager) Tyler ( Master Sales Consultant ) John ( Finance ) , Katie ( Finance ) Josh ( Service Manager ) They shows not only outstanding professionalism , but also, exceptional customer service, personal care and support. Thank you very much indeed!!! With sincere gratitude and respect , Alexey Chernobrivtsev More

Service department listened to my issue and did a great job of explaining the repair! And they were not pushy about added services! job of explaining the repair! And they were not pushy about added services! More

Even though I have a Volkswagen dealership about 35 miles away, I choose to drive an hour and a half to Andy Mohr where I have consistently got exceptional customer service. I have been to the service depart away, I choose to drive an hour and a half to Andy Mohr where I have consistently got exceptional customer service. I have been to the service department multiple times and have never been disappointed. From my initial contact with the service advisor until I drive away off the lot, they have been courteous, knowledgeable, understanding to my problems, and good listeners. As long as I am able to drive, I will always go to Andy Mohr Volkswagen. More

I was having my oil changed on my 2023 Tiguan. I had been inquiring about the new 2025 models. I mentioned I really like to particular color, which they did not have in Avon. That afternoon I rece I had been inquiring about the new 2025 models. I mentioned I really like to particular color, which they did not have in Avon. That afternoon I received a call telling me they were able to get the color that I wanted. Everyone at. Andy Moore Volkswagen in Avon is knowledgeable, courteous, and friendly. Josue was my sales person, and the service department is great. More

Worked with Kyle. Good salesperson and solid communication. I got a REALLY good deal on a demo model ID4 electric car. Hadn’t even planned on making a decision that da Good salesperson and solid communication. I got a REALLY good deal on a demo model ID4 electric car. Hadn’t even planned on making a decision that day but they made the numbers work and the car was exactly what I needed. Service dept is the best in the city (but so far…) so I’m happy they’ll take care of issues if they arise. Used to have my Passat serviced here. More

Our salesman, Dustin was very helpful. He was very knowledgeable and thoroughly answered every question. He was very knowledgeable and thoroughly answered every question. More

I saw a used vehicle advertised at Andy Mohr Volkswagen. This dealership is two hours away, so I called Saturday morning to make sure they still had the vehicle before I attempted to make the drive. Dan ass This dealership is two hours away, so I called Saturday morning to make sure they still had the vehicle before I attempted to make the drive. Dan assured me they still had the vehicle, and so we made an appointment to go see it. When I arrived, they told me they no longer had the vehicle, it was sold Friday night (the night before I called). They did apologize for what seemed to be a system error. Obviously, I was very disappointed, driving myself, my wife, and three kids to look at a vehicle that I was told was there but had already been sold. As I was leaving, Dan asked if he could provide me a gas card for my trouble. I thought this was a nice gesture given their mistake. Sadly, he came back and said, "Can I mail it to you?" This was adding insult to injury at this point. As I rolled up my window, I said to my wife and kids, "Don't hold your breath that we will ever see that gas card." I waited a few weeks to see if Dan and Andy Mohr Volkswagen would redeem themselves. Surprise, surprise, no gas card ever arrived. I would avoid this dealership if I were you. More