Andy Mohr Volkswagen

Tyler was very helpful and the dealership was clean. Plus they had the vehicle we wanted. The paperwork didn’t take a long time to complete. they had the vehicle we wanted. The paperwork didn’t take a long time to complete. More

Dealership came to a win-win resolution with me in regards to a previously purchased used vehIcle that returned. Customer service came through fo me. regards to a previously purchased used vehIcle that returned. Customer service came through fo me. More

2 days ago-EditIf there was a -5 stars, I would apply 2 days ago-Edit If there was a -5 stars, I would apply that rating here. I purchased a vehicle form them in October and here it is February and NO t 2 days ago-Edit If there was a -5 stars, I would apply that rating here. I purchased a vehicle form them in October and here it is February and NO title, registration, or any concomitant paperwork. The dealer-issued temp tag is long expired so essentially I purchased a vehicle that I cannot utilize. The dealer blames their title company, the title company blames the Pennsylvania BMV, and the BMV does not have any knowledge of said vehicle. I try to be understanding (pandemic and all) but this is unacceptable. More

We recently purchased a Ford Expedition from Andy Mohr Volkswagen in Avon. Ali was our salesman. He was extremely helpful and friendly. If he didn't have an answer for us he went to find the answer. We wo Volkswagen in Avon. Ali was our salesman. He was extremely helpful and friendly. If he didn't have an answer for us he went to find the answer. We would give Ali a chance to sell us our next vehicle. More

Dante did an excellent job finding a first car for my 16 years old. He listened to what we wanted and worked to fit us into the perfect 1st car! I will definitely send business his way! Also, I left my DL years old. He listened to what we wanted and worked to fit us into the perfect 1st car! I will definitely send business his way! Also, I left my DL at the dealership on accident and Dante answered my call after hours and then delivered my license to me at work the next morning, definitely went above and beyond! More

Dante Groves was great and easy to work with! He took the time to get to know me, understand my needs, and guide me through the purchasing process. Dante was very friendly and easy to speak with. I have reco time to get to know me, understand my needs, and guide me through the purchasing process. Dante was very friendly and easy to speak with. I have recommended Dante to all my friends and family! More

Great experience with Andy Mohr Volkswagen. Got a better deal than I expected and drove away with a brand new vehicle. I received great customer service from Dante Groves and the entire team. deal than I expected and drove away with a brand new vehicle. I received great customer service from Dante Groves and the entire team. More

I bought a jetta t.d.i. from Andy Mohr Vw Salesman Tyler was awesome and the salesmanager was easy to deal with highly recommend this dealer to everyone! was awesome and the salesmanager was easy to deal with highly recommend this dealer to everyone! More

Terrific people & customer service .. and there is no need for twenty five word min answer it should be my choice how many words I choose to use in this survey. need for twenty five word min answer it should be my choice how many words I choose to use in this survey. More

We made a deal on a car approved by sales manager Ryan. We had to fight just to get them to change a headlight bulb that was burned out, but they refused to have a tech check why the marker lights were lo We had to fight just to get them to change a headlight bulb that was burned out, but they refused to have a tech check why the marker lights were loose. We were to pick the car up the next day and Ryan agreed that we wait to sign papers at that time and refused us leaving a deposit. We got a call the next day from salesman stating that the sales manager for that day, Shawn, would not honor the deal. I had to leave work and go to the dealership and insist on speaking to Shawn and raise xxxx to get him to honor the original agreement. The poor salesman kept apologizing that everything was his fault but it was obvious that sales manager Shawn was the person at fault! They didn’t care that the headlight was out the side marker lights were loose and coming out. This was one of the worst experiences we’ve had with a dealership and we will not purchase from Andy Mohr again, nor will we recommend them! More