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Andy Mohr Volkswagen

Avon, IN

4.5
122 Reviews

8791 E US Hwy 36

Avon, IN

46123

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Showing 122 reviews

November 17, 2020

We had an excellent experience with the salesman Dustin in the purchase of our new Atlas. He was very professional and answered all of our questions. He made our purchase one of the best we have had buying More

by terry c
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Lennartz
Nov 20, 2020 -

Andy Mohr Volkswagen responded

We're so glad to hear that Dustin was so helpful, Terry! Thanks so much for sharing, and we hope you're loving your new Atlas!

October 21, 2020

Happy with the experience. We found the dealer welcomed us as guests. Our sales person, Tyler F. both very professional and friendly. All of our needs were met while being considerate of our time. Thanks More

by coachcody17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 23, 2020 -

Andy Mohr Volkswagen responded

That's so great to hear, Cody! Thank you!

October 20, 2020

Excellent service but service desk persons a bit slow. Left standing a long time even after getting their attention. I was on time for the appointment and needed to leave promptly More

by Sjimenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No names
Oct 23, 2020 -

Andy Mohr Volkswagen responded

We appreciate your feedback, and please know that we will work with our team to improve going forward.

September 16, 2020

Had maintenance done on my Passat earlier this week. They were able to fit me in quickly. The Avon dealership was efficient and courteous. Thanks VW. More

by Srmoser83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Sep 18, 2020 -

Andy Mohr Volkswagen responded

We're glad to hear it! Thank you!

August 21, 2020

I have bought my last 2 vehicles from Andy Mohr Toyota in Avon and been very happy with them…but my son recently purchased a Jetta from Andy Mohr Volkswagen in Avon Indiana and was treated ridiculously unfai More

by dhockett
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Manager
Aug 24, 2020 -

Andy Mohr Volkswagen responded

Thank you so much for sharing your feedback. We can assure you that this was indeed a rogue employee, because this is not the type of experience that we provide our customers. We believe we’ve identified your son’s account in our system, but our General Manager would like to confirm some of the details with him before speaking with the staff member in question. Our GM’s name is Mike Telezyn, and he will be reaching out shortly. Alternatively, he can be reached at mtelezyn@andymohr.com or 317-593-8321.

August 18, 2020

Josh Hedges was a fantastic Sales Advisor! He went above and beyond in trying to help us find my son his 1st vehicle. Even though we were not able to buy anything from the dealership, I would highly recomme More

by Christi
Recommend Dealer
Yes
Employees Worked With
Josh Hedges
Sep 18, 2020 -

Andy Mohr Volkswagen responded

We're glad that Josh was so helpful, Christi, but we're sorry that we were only able to earn two stars. We'd like to hear more about the rest of your experience and what went wrong. Mike Telezyn is our General Manager, and he can be reached at mtelezyn@andymohr.com or 317-593-8321.

August 11, 2020

We were out of town in our Volkswagen Jetta broke down. Andy Mohr Volkswagen service took very good care of us and got us back on the road. More

by jkennish42
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Tutto
Aug 14, 2020 -

Andy Mohr Volkswagen responded

We're glad that we were able to help out! Thank you so much for sharing!

August 11, 2020

Salesmen was nice, car was not. 76k miles and has had to be repaired twice in the first week. Sales manager is very rude, Avoid More

by Chad
Recommend Dealer
No
Employees Worked With
Sales
Aug 14, 2020 -

Andy Mohr Volkswagen responded

That's not the type of experience we aim to provide, Chad, but we do appreciate your feedback.

August 09, 2020

Thanks for your goods and sale-services I would like to express my cordial thanks to Dante for his support and kindness. I was so lucky to meet Dante at Andy Mohr Volkswagen. He was so fri More

by X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Aug 14, 2020 -

Andy Mohr Volkswagen responded

We're glad to hear that Dante was so helpful! Thank you!

July 08, 2020

I bought a used 2015 VW there and have had all the service done (oil changes etc) can gone on line schedule appointments and get in and out without any problems. More

by sandy1955.sh
Recommend Dealer
Yes
Employees Worked With
David Patterson
Jul 10, 2020 -

Andy Mohr Volkswagen responded

That's so great to hear, Sandy! Thanks!

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