Annapolis Hyundai

I am looking for my first new car and so I stopped by the Annapolis Hyundai dealership to test drive a veloster. I did a fair bit of online research but George was extremely helpful in providing that additio Annapolis Hyundai dealership to test drive a veloster. I did a fair bit of online research but George was extremely helpful in providing that additional information and making my wife and I feel a lot more comfortable about the whole car purchasing process. I would definitely recommend working with George! More

Our experience at Annapolis Hyundai was outstanding. We met with Paul Brookman intially to test drive a used vehicle but unfortunately the vehicle was transferred to another dealer and sold. Paul assured met with Paul Brookman intially to test drive a used vehicle but unfortunately the vehicle was transferred to another dealer and sold. Paul assured me that he could find another vehicle with the same features and would have it brought in but in the meantime he suggested test driving the same make and model, just a different exterior color. As it turned out we did not like the interior color we intially selected and was open to considering another color choice. We settled on a sporty shimmer white 2013 Elantra and we were very pleased with the deal that was worked out. Paul was very professional and a delight to work with. No pressure and anwsered all of our questions. Going through the loan paperwork with Billy Sadtler was great too. He was very organized and expalined things very clearly. We appreciated how he did not try to pressure or intimidate us into buying extras. He simply informed us of the options and respected our decisions. Buying a new vehicle was a breeze and by Sunday we were driving a new Hyundai! More

My first connection to the dealership was online when I filled out the Finance Application. It was very nice to have that step completed before I even walked into the dealership. I received a swift respons filled out the Finance Application. It was very nice to have that step completed before I even walked into the dealership. I received a swift response in the form of an e-mail with contact information and information about my vehicles of choice. *One* e-mail rather than the 97,000 nagging e-mails I would have expected from a car dealership in this economy. This no-hype, no-pressure experience continued when I called to make an appointment. Paul Brookman was delightful on the phone - and even more so in person. We drove the Tucson and the Santa Fe, and when I decided on the Santa Fe, he helped everything to move swiftly and smoothly. There was no silly game playing, we worked out a great deal on my lease, and also on my trade. My car was prepped, and about three hours from the time I'd arrived, I drove off of the lot and headed home in a great car. I have already been spreading the word about this dealership and this salesman. For the first time, I can honestly say that it was a pleasure from beginning to end. Thank you, gentlemen! More

I had a great experience at Annapolis Hyundai. Paul was extremely helpful and friendly. His no pressure approach was refreshing. He found me the perfect vehicle for my budget and i left a well satisfied extremely helpful and friendly. His no pressure approach was refreshing. He found me the perfect vehicle for my budget and i left a well satisfied customer. Thus i gave Annapolis Hyundai an exceptional rating and recommend them highly to any prospective buyers. More

Paul was an outstanding salesman, and made the process of buying a new car as quick and painless as I thought possible. I purchased a 2013 Sonata 2.0 Turbo, and I love the car already. I would highly recom buying a new car as quick and painless as I thought possible. I purchased a 2013 Sonata 2.0 Turbo, and I love the car already. I would highly recommend Paul for future consumers, and I give him high marks across the board. He was friendly, helpful, and got to a fair bottom line price very quickly. I bought my car in early May, 2012. --Alex More

I purchased a 2012 Hyundai Tuscon and worked closely with George Sparks. The clean and welcoming atmosphere of the dealership is what drew me in, but working with George is what really made me stay with Hyun George Sparks. The clean and welcoming atmosphere of the dealership is what drew me in, but working with George is what really made me stay with Hyundai Annapolis as opposed to many other dealerships in the area. George was knowledgeable, approachable, friendly, and most of all trustworthy. He had my best interest, needs, and wants of the car in mind from start to finish. He wasn't pushy and even came in on his day off to work through our deal, which was greatly appreciated. I would highly recommend George and Hyundai Annapolis to anyone in the market for a new or used car! More

I brought my vehicle in for a warranty problem, the service manager after looking at the oil determined that my vehicle has been abused and would not be covered under warranty. I offered to bring in oi service manager after looking at the oil determined that my vehicle has been abused and would not be covered under warranty. I offered to bring in oil change receipts and proof of purchase for oil filters purchased and installed by me. He told me that would not be necessary.(he basically called me a liar. after removing my car from the dealership i took it to a master mechanic. we discovered that the reason the oil was sludged due to a head gasket leak which introduced antifreeze into the engine and caused the sludge and probably spun a bearing. when i asked them to diagnose the problem at the dealership the only thing i got was a bill for 132 dollars and was told i needed a new engine at a cost of 5000dollars for a used one or 7000dollars for a rebuilt one. no pressure testing was to determine what caused the problem , as a matter of fact no tests were done at all. worst service department i have ever dealt with More

My second choice was a white Tucson Limited, my first was a Chai Bronze Tucson Limited. When I went to pick up the white, which was the only one they could find, they surprised me by having both cars side b a Chai Bronze Tucson Limited. When I went to pick up the white, which was the only one they could find, they surprised me by having both cars side by side to pick from. What an awesome experience!! Thanks, Jan, and all of the associates that were in on the surprise. Very friendly, customer service oriented dealership. More

Paul Brookman followed up via phone and/or email only when asked - never pushed - anything! AND - he has a great sense of humor. I also need to add that Scott Warren (finance manager) made the process ve when asked - never pushed - anything! AND - he has a great sense of humor. I also need to add that Scott Warren (finance manager) made the process very easy, indeed! More

Bill Nash went above and beyond what I had expected. After getting my car stolen, I was in search of my first new car in 8 yrs. I finally figured out exactly what I wanted but a few other hyundai dealer After getting my car stolen, I was in search of my first new car in 8 yrs. I finally figured out exactly what I wanted but a few other hyundai dealerships were unable to find the car and were trying to get me to settle on something I didn't want. I finally was recommended Bill Nash by a friend. Within an hour, he found the car and by the end of the day it was at his lot. 2 days later I made the 1 hr drive from Virginia to Maryland and bought the car of my dreams! I knew what I wanted and refused to settle. Not only did I get the car of my dreams but I received a great price for the car, exceptional service, and have even recevied a few calls in the weeks following my purchase to make sure I was satisfied. I would highly recommend Bill Nash and the Annapolis Hyundai dealership to everyone! More