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Antonino Acura

Groton, CT

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155 Reviews

340 Gold Star Hwy

Groton, CT

06340

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Showing 155 reviews

July 08, 2011

After several times of trying to fix my navigation system, Honda recommended that the computer be sent back to the factory. After receiving it twice, the system still didn't work. Mike suggested putti More

by nbthree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
June 24, 2011

Cost for oil change ,tire rotation and front end allignment- $160.00 I feel the need to shop around no offers or coupons -would have made me feel more comfortable with staying with dealer - More

by tsmolen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris
June 19, 2011

Overall the customer service was great and service to my vehicle was expedient. However, during my wait for my vehicle, I had a pair of $30.00 dollar sun glasses stolen that was sitting on the table on top More

by rwjackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
June 16, 2011

Chris was outstanding. Even though the car was not ready as anticpated, he offerred a car to allow me to make my appointment. I was able to make the appointment and then returned the next day for my car. More

by rranelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Madison
June 15, 2011

MDX has done 180,000 miles and was in for an oil change and an oil pan gasket change Very good service, particularly liked the Keurig coffee and the muffins! More

by mikeickham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
June 10, 2011

Everyone was friendly and helpful. I was especially pleased with their attention to detail and responsiveness when I asked them to thoroughly check out the suspension, as we had been overseas for sever More

by fawcettmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
June 03, 2011

Excellent experience in purchasing a new car. Sean and his sales manager were very responsive and really went the extra mile to get to a deal that worked. They quickly turned around the new car and I was More

by hadlyme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Sutton
April 18, 2011

I have been working with Antonino since 1987, when I purchased my first Acura Legend. Subsequently, I purchased a 1997 RL, and then a 2010 TL. Throughout this period of time I have found that the rela More

by raybjoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Bryan in Service, Skip and Randy in Parts
Apr 19, 2011 -

Antonino Acura responded

Dr. Johnson on behalf of all us here at Antonino Acura, we would like to thank you first for taking the time out to write such a great honest review about the staff here, second We want to say thank you for your loyalty and appreciation. We strive to please our customers to the utmost degree possible, as you said in your review our relationship with our customers doesn’t end with the purchase of the vehicle, We are here to exceed our customers needs as they present themselves at any level whether it be in Sales, Service and/or Parts. Lillian Cruz / Customer Service Manager

April 13, 2011

I was in a tough situation when the transmission blew in the car I was driving. I commute to work and have two children who are in school and daycare. I needed to purchase a vehicle quickly. I'm a little di More

by my2kids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan ward, David Mclaughlin and Erick Arroyo
April 03, 2011

Marvin was extremely nice and helpful. He was very knowledgeable about the Acura models and explained every feature and detail. He took the time to show me how to use all the features of my new TSX an More

by Sherrilee17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin, Ryan, and Eric