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Antwerpen Hyundai Catonsville
Baltimore, MD
3,498 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,498 reviews
Verified Customer
Helpful August 03, 2022
Rick was was honest and professional about when my car would be completed. I could not pick it up the same day due the time it was completed but I was able to pick it up the next morning would be completed. I could not pick it up the same day due the time it was completed but I was able to pick it up the next morning More
by GRPLUS2
Employees Worked With
Rick
August 03, 2022
the shuttle pick up took a lot longer than was communicated to me. From the time that my vehicle was finished and shuttle supposedly being sent to me, took 1.5 hours to arrive at the dealership!! communicated to me. From the time that my vehicle was finished and shuttle supposedly being sent to me, took 1.5 hours to arrive at the dealership!! no service people show on this review, but would not allow me to submit without rating someone 'rate people you worked with'. More
by cindy.l.smith
Employees Worked With
Katherine Savin
August 03, 2022
Service Dept: I arrived at the service dept about 20 mins earlier. I was asked by the outside attendant to leave my FOB in the car. I felt uncomfortable, I would normally give the Fob to the service age mins earlier. I was asked by the outside attendant to leave my FOB in the car. I felt uncomfortable, I would normally give the Fob to the service agent inside. Daniel check my appointment info on his tablet. He said that Rick will handle my service info. I had waited over 15 mins in front of Rick. No reply,greeting or eye contact!!("I did not exist") Finally, Daniel took my information. He stated, that the complimentary oil change / tire rotation waiting period will take 2 hours. I waited over 1 hour. I have decided to reschedule the complimentary service. Regards, More
by Alfwill
Employees Worked With
Jamail Pritchett , Tyrone Melvin
August 02, 2022
We were greeted promptly and professionally without a over the top sales pitch. Courteous and attentive to our purchasing needs. We felt comfortable and attuned to what and how things were being said. over the top sales pitch. Courteous and attentive to our purchasing needs. We felt comfortable and attuned to what and how things were being said. More
by DARNELLW52
Employees Worked With
Joel Williamson, Gregory Freed, Angel Cooper
August 01, 2022
When we got there, we where instantly helped by Mr. Tom. He was so curteous and helpful. Tom showed us that he knew what he was talking about and to the best of his abbilities helped us. We appreciate Tom. He was so curteous and helpful. Tom showed us that he knew what he was talking about and to the best of his abbilities helped us. We appreciate his work, thank you! More
by spiro
Employees Worked With
Tom Clarke
