Antwerpen Hyundai Catonsville
Baltimore, MD
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It's a great place to shop for a vehicle, the people that work there are kind understanding willing to help you understand why Hyundai is a great place to come back to, this is my 5th vehicle I've bought fro work there are kind understanding willing to help you understand why Hyundai is a great place to come back to, this is my 5th vehicle I've bought from Hyundai and I will be back again and again,nice doing business with you guys. More
Long waits for service with no communication to let me know it would take longer than expected. I had to call several times to try and get a time of completion after the initial time promised, passed. On know it would take longer than expected. I had to call several times to try and get a time of completion after the initial time promised, passed. On one of the two most recent visits, did not receive the correct oil for my oil change as requested and was quoted. Having a rep tell me that a particular oil blend should be satisfactory is condescending at best, when I specifically asked for full synthetic. May be odd for dealers and service shops to hear but when I’m vested in maintaining my car that is in great working condition, and I’ve already had less than good service at your shop but gave you another chance, I don’t want to hear that I should be okay with what you did to my car when that wasn’t requested. More
Antwerpen is a professional and friendly dealership. All the personnel are so accommodating to the customer experience. The entire car buying experience was straight forward and pleasant. Tamika, our sa All the personnel are so accommodating to the customer experience. The entire car buying experience was straight forward and pleasant. Tamika, our salesperson, was amazing and awesome!! We bought two cars from her within the past four months. Thank you Antwerpen!! More
Friendly and professional service employees; clean environment; easy to schedule my appointment online; and overall good service environment; easy to schedule my appointment online; and overall good service More
Poor communication, I was told I needed brake work among other parts, found out from another business that my brakes were fine. I had to consistently call for updates, they never called me first. Patrick di other parts, found out from another business that my brakes were fine. I had to consistently call for updates, they never called me first. Patrick did try to help with warranty issues. More
Everyone that helped me out with getting a new car was great and they was very helpful and professional and it everything to meet my needs. great and they was very helpful and professional and it everything to meet my needs. More
Best customer service experience. Salesman and finance manager were very helpful and easy to deal with. Whole transaction from start to finish was very easy. Clean and friendly atmos Salesman and finance manager were very helpful and easy to deal with. Whole transaction from start to finish was very easy. Clean and friendly atmosphere. More