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Antwerpen Hyundai Catonsville
Baltimore, MD
3,496 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
Helpful May 18, 2022
It’s absolutely inconsiderate of the customers time to recommend and confirm appointments for service yet it’s not mentioned your car won’t actually be worked on at the appointed time slot. I had my wife recommend and confirm appointments for service yet it’s not mentioned your car won’t actually be worked on at the appointed time slot. I had my wife wait onsite to drop off my car at 8:30am. At 12:52pm it’s still not ready for a warranty covered service and was even asked to allot 45 more minutes until complete. It’s upsetting to have frequented this car center and literally spend half your day without the appropriate communication. I was not once called to discuss the status of my car. I instead had to call the center 2x just to see what’s going on. I know the service requested can be completed in under 2hrs because last visit was for the exact same repair just for the other door. In short, the appointment system seem useless and waste of time. More
by marquise.blake
Employees Worked With
Service
May 18, 2022
On 5/17 had an appointment at 10:15 for Multi Point Inspection.I waited over 2 hours and finally I asked the service advisor Mr.Pope if my car was ready.He replied let me check with the mechanic . He c Inspection.I waited over 2 hours and finally I asked the service advisor Mr.Pope if my car was ready.He replied let me check with the mechanic . He called the mechanic and the mechanic said yes it was ready.Neadless to say had I not asked ,would I have been waiting much longer? More
by Dborden1028
Employees Worked With
Linda Chandler
May 17, 2022
We have bought several cars from this dealership specifically with Linda Chandler she's the best agent there by far. Every transaction we've done with her has went smooth with no problems. Her knowl specifically with Linda Chandler she's the best agent there by far. Every transaction we've done with her has went smooth with no problems. Her knowledge and experience is top-notch. No doubt she'll be saleswoman of the year. Our next vehicle purchase will probably be with Linda Chandler at Antwerpen Hyundai of Catonsville. We're getting close to our 10th car purchase and looking forward to the BOGO. LOL Thanks More
by gmanning2003
Employees Worked With
Linda Chandler
May 17, 2022
Roland was fantastic! We knew we wanted a specific trim/color of the Palisade and this dealer had it in stock so we rushed over to see it. We were greeted by Roland who wa We knew we wanted a specific trim/color of the Palisade and this dealer had it in stock so we rushed over to see it. We were greeted by Roland who was extremely friendly and respectful of our time. We had a newborn and a two year old at home with the grandparents so our time was limited. We let him know this upfront, and Roland was able to quickly move us through the process. In just a few hours we drove away in our new 2022 Hyundai Palisade Limited! Thanks again, Roland! -Jesse and Val More
by JESSE
Employees Worked With
Roland Leonard
May 16, 2022
They were very informative, patient, ready and willing to help one another. I feel like they could do more to help with all your vehicle needs. Even if that includes selling the previous vehicle even if they help one another. I feel like they could do more to help with all your vehicle needs. Even if that includes selling the previous vehicle even if they dont benefit from it financially. More
by ASHLEYBWILFORD
Employees Worked With
Demi Sentino
May 14, 2022
I purchased a car 5/7/22. I love my new Kona. Jon was the sales representative, he was great with making sure I got the car I wanted. I love my new Kona. Jon was the sales representative, he was great with making sure I got the car I wanted. More
by 2561.KW
Employees Worked With
Yessica Palacios, John Eller
