Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,218 Reviews of Antwerpen Hyundai Catonsville - Service Center
Very nice salesman to work with. Clean place every time I have been there. Nice atmosphere. Clean place every time I have been there. Nice atmosphere. More
Working with Jermaine eased my stress. He made sure he followed up with me every step of the way throughout the process of my vehicle being fixed and assisting me with getting a rental whi He made sure he followed up with me every step of the way throughout the process of my vehicle being fixed and assisting me with getting a rental while my vehicle repairs were being done. More
I've had a good experience with this dealership in the past but was very disappointed with this visit. My car had been ready for approximately 15 minutes with no contact by the service department. I had t past but was very disappointed with this visit. My car had been ready for approximately 15 minutes with no contact by the service department. I had to go to the desk to ask if it was ready to go. Then when I got in the car, the tire pressure light was illuminated on the dashboard. I turned around to have the technicians reset it; after waiting again, the young man said he checked the tires and the light would go off after driving for a couple of miles. After 2 days and 50+ miles, the light still comes on. Lastly, I assumed that when you spend over $200 for an oil change and 120000 mile service, all the fluids would be topped off...didn't happen. Service centers used to fill the washer fluid but I didn't get that courtesy here. More
Recall work done. Long wait to drop off car. Longer wait to pickup. Staff complained they dont have enough customer nor technical service people to get things done, h Long wait to drop off car. Longer wait to pickup. Staff complained they dont have enough customer nor technical service people to get things done, hence the long wait. They have 4 staffed desks in the customer area but only two people working with customers. The other two just ignore folks that walk in. More