Antwerpen Hyundai Catonsville - Service Center

Horrible service, the service guy didn't start or complete my work on time. Horrible communication. Never pick up phone calls despite leaving tons of voice-mail and emails and urgency. Waited weeks complete my work on time. Horrible communication. Never pick up phone calls despite leaving tons of voice-mail and emails and urgency. Waited weeks and weeks in the dark! More

Ms. Lilly from the Service department is absolutely amazing. She is very efficient, helpful and always seems to figure out the best services for your vehicle!!!👍👍👍 amazing. She is very efficient, helpful and always seems to figure out the best services for your vehicle!!!👍👍👍 More

I highly recommend this service due to the great job they always do. The service representative that waited on me was very very courteous and well knowledge always do. The service representative that waited on me was very very courteous and well knowledge More

The service at Antwerpen was great. Everyone was very helpful and extremely friendly. The service on my Palisade was exceptional. I will recommend Hyundai to everyone. helpful and extremely friendly. The service on my Palisade was exceptional. I will recommend Hyundai to everyone. More

The customer service was great. The service took a lot longer than the expected wait time. I requested a loner car but was told I wouldn’t be there at least 4 hrs…even if I added on the 30k mile check. Wh longer than the expected wait time. I requested a loner car but was told I wouldn’t be there at least 4 hrs…even if I added on the 30k mile check. Which I would have been considering my recall took over 2 hours. They should offer the shuttle knowing you’ll be there a while. I was speaking with a mechanic and it was him that told me about the shuttle; that I indeed to advantage of. The driver was very kind and patient. He took me a& my friend down the road to grab food and brought us back safely. My new headlights look great. Now I can stop risking my life while it’s dark outside. Since Dim headlights & no high beams are considered non emergent (which should be a policy changed by the entire company as that is very dangerous). I’m just happy to have my lights finally since this recall started about 4/5 months prior, and this was the soonest they were able to handle it. More

I had a great experience. The staff is always friendly and very helpful. Very Special thanks to my service advisor, shop technician and Service Manager. and very helpful. Very Special thanks to my service advisor, shop technician and Service Manager. More

Lilly was very helpful in helping me to understand my situation. She was very patient while I made my questions. She seemed interested in my needs instead of trying to push product onto me. situation. She was very patient while I made my questions. She seemed interested in my needs instead of trying to push product onto me. More

I brought my truck to this place for recall and they schedule me for more than a month. Finally my truck stopped middle of the street schedule me for more than a month. Finally my truck stopped middle of the street More

Thank You so much Vince! I was in a pinch...screw in my tire. Was told no one would be in till 8am. Before I could get back home Vince called to say my vehicle was ready. An employee came in early. This re tire. Was told no one would be in till 8am. Before I could get back home Vince called to say my vehicle was ready. An employee came in early. This really made my day easy. Thanks again! More

LILLY, VINCE AND PATRICIA WERE AMAZING. SERVICE ADVISORS. MANAGER CHRIS IS VERY HELPFULL. THEY ARE PUNCTUAL WITH TIME.WILL ALWAYS DO MY SERVICE AT ANTWERPEN. MANAGER CHRIS IS VERY HELPFULL. THEY ARE PUNCTUAL WITH TIME.WILL ALWAYS DO MY SERVICE AT ANTWERPEN. More