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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.6
1,218 Reviews

1,218 Reviews of Antwerpen Hyundai Catonsville - Service Center

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January 22, 2021

Very professional, warm and friendly!! My service tech asked me preliminary questions to make sure the servicing was correct. He also offered to do a multi-point inspection to ensure the vehicle was in pr More

by L.H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Sy
January 21, 2021

The free oil change service record in my account has been deleted which led to talks and calls. I appreciate the effort Ms. Kendace and Mr. Tony took, but still not happy and haven't heard from them about th More

by YJ.WOO40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Tony and Ms. Kendace
January 21, 2021

Oil change was completed to my liking. Nice easy and quick. Had a small issue with the form where I marked something by mistake and they were able to remove it etc. More

by MEB406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karon Smith
January 21, 2021

I was treated with respect and the service worker and merchanic was knowledgeable about the car. He did his best in spite of the stressful circumstances. They were honest and hard worker. More

by TDAVI005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
January 18, 2021

Dropped my car off for a 7:30am appointment . Car was missed placed and service was never performed. Iwas even asked if I dropped it off More

by GILLIANRYAN1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamail Pritchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2021

Great customer service, great people! Thank you for making the car buying experience a stress free process. I will refer friends and continue to come back for future business. More

by KAHLAMARLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Mathes, Gregory Freed
January 16, 2021

This is my wife's car I was not fully involved in this process. I only can comment as to what my wife advised me of as to her interaction More

by GARYTRAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice
January 16, 2021

They did resolved any of my problems no upwards service at all!!! I was interested in purchasing an new car no one seemed to been interested in selling I came prepared with a large down payment too start.. More

by dorab0716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Maye it was bad day . Sales / land at front desk always nice/friendly. But service was bad. Not knowing answer to questions, i get we new and training. but paperwork . ( all all checking of car. not filled More

by ANGELAMBURTON
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brenda Mathes
January 13, 2021

Although some staff is friendly, I have found that the staff is not knowledgeable, inconsistent with info provided and the phone service is really terrible. More

by ROXANNEROXANNE911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know who any of these ppl are.
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