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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.6
1,217 Reviews

1,217 Reviews of Antwerpen Hyundai Catonsville - Service Center

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October 29, 2020

I had an appointment for the engine issue that I was experiencing in my 2013 Elantra. Me. Larry was the person who helped me and I’m happy the issue has been fixed More

by arman.shams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
October 29, 2020

everything was excellent. Larry who checked me in was fantastic and very helpful. my car was ready within 1 hour which was great for my schedule More

by stuthmannr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry, Michael Spero
October 28, 2020

Dealership was fine first time there but when I pulled up there was a very rude person you can ask Mr Cornell what happened about that More

by SHEILASTANLEY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Larry service
October 28, 2020

They either sold my information or partnered with a supremely unethical and shady company to attempt to sell me a warranty I don't need. They are extremely unresponsive to online forms and calls. They More

by christina.yj.cortese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maurice Mitchell Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darla Brown, Katherine Savin
October 24, 2020

Right hand didn't know what left hand was saying. Larry explained all of the steps for my problem but after they finished the first step, I was handed the bill and was told they were finished. I had to get More

by jcdiering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry in Service
October 24, 2020

Larry from Hyundai service department was Excellent. He was very knowledgeable about my car but most of all professional. First time my car was complete in a timely manner. More

by nicoledixon92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
October 24, 2020

Part was not available for this safety recall. I contacted the Hyundai national office and wrote a complaint. Why Antwerpen would schedule an appointment and not know whether they had the required p More

by sabriod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patty
October 24, 2020

I would have given 0 stars if it were an option. I scheduled my service days ahead of time, but no one could be bothered to tell me that parts needed to be ordered until after I arrived at the dealers More

by joecucchiaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
October 23, 2020

Service department made my appointment somewhat easy, took a few tries to get the day and date i was able too get my vehicle in, i understand that's not their fault, More

by MICHAELSAWYER65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
October 22, 2020

Everyone is always so friendly and courteous! I had to leave my vehicle, and they arranged for transportation to take me home and pick me up when my vehicle was ready. More

by SHARBOB555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lillie
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