Apostolakis Honda
Cortland, OH
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I was looking for a car for over a month when I called them about a listing I saw on Car Gerus they gave me to Paul (Salesman) he was so friendly made me feel comfortable right from the first phone call. them about a listing I saw on Car Gerus they gave me to Paul (Salesman) he was so friendly made me feel comfortable right from the first phone call. I told him what I wanted & he said he thought one was coming in in about a week or so he checked & yes it was he needed a deposit to hold. Paul looked into it more & called me right back I gave him my deposit so Smooth . This was Friday !! We were so surprised when he called Monday 3 days later so Excited that my car had arrived. He made a Special effort to have it ready that day I believe he was As Happy as us. We got there an Hour Drive & Met Paul 😊 & then later Gary who was a Pleasure meet also. I had financing already & Gary handled the paper work so smoothly. I found this Dealership from Car Gerus & boy was really Happy I did even though it was an Hour from me! They are Friendly Professional & Efficient. Would NOT HESITATE To Purchase my Next HONDA From you all. THANK YOU PAUL For your Patience Caring & being part of my New HONDA White CRV EXL (hard to find) Experience. Thank You Gary for the Smooth paperwork transition. Forgot to Mention they were NOT MARKING Them Up !! So Many Dealers are Ripping people off . GREAT PEOPLE GREAT DEALER GREAT EXPERIENCE WOULD GO BACK !! THANK YOU PAUL & Gary Again ! 😊😊 More
Scott did a great job. One of the easiest car buying experiences I’ve had. Most of the details worked out on the phone, came in and it was all ready. Fair trade price and One of the easiest car buying experiences I’ve had. Most of the details worked out on the phone, came in and it was all ready. Fair trade price and good new vehicle price, which is unusual in this day and age. Highly recommend. More
Joe Turjanica, my salesman, was extremely helpful and made my experience effortless when I bought my Honda Civic and promptly returned my phone calls. Would highly recommend him. made my experience effortless when I bought my Honda Civic and promptly returned my phone calls. Would highly recommend him. More
I've been purchasing Hondas from Apostolakis Honda since 1997 because the staff is friendly and willing to help. This year I met Ian Arbogast who's professional, knowledgeable and personable. He addressed a 1997 because the staff is friendly and willing to help. This year I met Ian Arbogast who's professional, knowledgeable and personable. He addressed all of my concerns, He guided me through the leasing process from ordering a car, driving me to the dealership, negotiating the price with Gary, finance, transferring my SiriusXM account to orienting me to the technology of my new 2022 Civic. Thank you, Ian and Gary for making this an enjoyable smooth process. I will definitely buy another Honda from Ian. More
The employees we have had at Apostolakis are always friendly & helpful. They strive to accommodate our needs and service is always done with a smile We love and appreciate Paul Nadaud. He has worked friendly & helpful. They strive to accommodate our needs and service is always done with a smile We love and appreciate Paul Nadaud. He has worked with us in the past to help us wigh our purchase of cars in the past. We recommend him to everyone we know. More
My sales associate Keith Decker was super great to work with. Very helpful, kind and patient. Love my new HRV and my purchasing experience at Apostolakis was smooth and stress free. This is my 2nd car with with. Very helpful, kind and patient. Love my new HRV and my purchasing experience at Apostolakis was smooth and stress free. This is my 2nd car with Apostolakis. Both times they have met my particular needs in purchasing a vehical. More
Joe Turjanica was the best. A great guy & a great salesman. Made sure I got exactly what I wanted & was super helpful. (: I wish everyone could experience buying a car from Joe. salesman. Made sure I got exactly what I wanted & was super helpful. (: I wish everyone could experience buying a car from Joe. More
Mike Adams was extremely helpful to us. We leased a 2021 CR-V from Apostolakis Honda with the shortest in dealership time we have ever experienced. We were impressed by the friendly personnel with whom we CR-V from Apostolakis Honda with the shortest in dealership time we have ever experienced. We were impressed by the friendly personnel with whom we came in contact while at their business. Dick & Deb Dale More
Very pleased with my new 2021 Honda CRV. Great service from our salesman Keith Decker who went over and above to make sure I got the vehicle color and extras I wanted! I hope this one last as long as my l from our salesman Keith Decker who went over and above to make sure I got the vehicle color and extras I wanted! I hope this one last as long as my last one 1998 Civic which is probably still on the road!! More
I Had Several Issues With My 2017 Honda Accord That I Purchased Brand New From This Dealership. I Had Problems With My Headlight, Collision Assist, Rear Wheel Bearing, Battery, And My Tire That Was Chewe Purchased Brand New From This Dealership. I Had Problems With My Headlight, Collision Assist, Rear Wheel Bearing, Battery, And My Tire That Was Chewed Up From The Ball Bearing. I Contacted Apostolakis Honda And Sherri (Shop Manager) Answered The Phone. She Had A Very Negative Attitude On The Phone. We Setup An Appointment With Her. Whenever We Brought In The Vehicle She Still Maintained That Negative Attitude The Entire Visit. Anything I Would Say She Would Interrupt Me And State "That's Not The Problem" And Continue To Type Her Notes. The Issue With My Collision Assist Was Never Diagnosed As She Didn't Include Them In Her Notes. We Had To Contact Three Different Employees From This Location To See What The Extended Warranty Covered. We Talked To Someone Who Finally Ordered Us A Booklet That Goes OVer Warranty Coverage. (Didn't Recieve As Of Yet). She Fought With Us About A Honda Battery That SHould Have Been Warrantied As It Was In The Vehicle 29 Months Before It Went Bad. When The Battery Its Self States It Has A 100 Month Warranty. She Does Not Support A Positive Image For The Apostolakis Auto Group. This Woman Needs to be Coached Or Fired. Whenever I Would Come To This Location (3 Times); Two Of The Three Times She Was Stuffing Her Face With Food At The Service Center Dropoff.I Requested Several Times For Her Managers Number She Would Dismiss That Request And Keep Talking Until I Demanded Her Managers Number. I Also Requested For Hondas Corporate Number And She Referred Me To The Owners Manual. When I Stated I Would Report All Of This She Told Me "Good Luck". Sure Enough, The issues That I Stated Where Correct And Fixed At My Cost. I Will Be Contacting Honda On These Issues. I Also Won't Purchase Another Vehicle From This Autogroup. More