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Arapahoe Hyundai

Centennial, CO

4.3
7,726 Reviews

9899 E Arapahoe Road

Centennial, CO

80112

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Showing 7,726 reviews

July 24, 2026

I came in for a recall. Seemed to be finished quickly. The waiting room was cramped. Had a lot of trouble getting out. Large truck was backing in and other cars were blo More

by bdocksey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
July 19, 2026

I had a great experience at Hyundai, thanks to Marco. He was professional, efficient, and made the entire process smooth and stress-free. He took the time to explain everything clearly, including how the More

by irosramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Acosta
Jul 22, 2026 -

Arapahoe Hyundai responded

Hello irosramos, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

July 12, 2026

Good hours and timely service. Cost could be more competitive with non-dealership service changes. More

by robjamesyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcy
July 11, 2026

I have always received excellent service at the dealership. The gentleman who met me at my car is an exceptionally nice guy leading me through the process. If I remember correctly, he also helped m More

by Tomwille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
July 07, 2026

Ayman was really great to work with! He was very friendly and answered all of our questions. This is my first time buying a car on my own and he did a wonderful job of walking me through More

by Ayefamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayman Alrefaie, Dayton (Fin)
July 03, 2026

I had to have my car towed into a Arapahoe Hyundai they had it almost a week told me they were not going to honor the warranty because of the prior owner I can prove that I maintenance my car and that I wa More

by Stasia
Workmanship
Recommend Dealer
No
Employees Worked With
Service Manager Kristen Beswick and General Manager Dennis Majewski, Alexandria Massey-Ocampo
June 30, 2026

The service guys were nice, polite, and informative. The waiting room was small, full, and dirty. More

by jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Gary Burton
Jul 07, 2026 -

Arapahoe Hyundai responded

JP, thank you for your feedback. I’m glad to hear our service team was friendly, polite, and informative throughout your visit. We also appreciate you bringing your concerns about the waiting area to our attention. We understand how important a clean and comfortable environment is while guests wait for their vehicles, and we're sorry it did not meet your expectations. The good news is that our new construction is almost complete, and we look forward to providing our guests with an updated, more comfortable space very soon. Thank you for sharing your experience, as feedback like yours helps us identify opportunities to improve. We appreciate your business and hope to provide you with an even better experience on your next visit. – Kristen Beswick, Service Manager, 303-539-1705, kbeswick@arapahoehyundai.com

June 29, 2026

There was a lot of miscommunication with my vehicle. No one knew what was going on. They were terrible at communicating with my insurance company. When I bring my vehicle in to be serviced, I would expe More

by shelbibrown143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gideon
Jun 30, 2026 -

Arapahoe Hyundai responded

Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience and the communication challenges you encountered throughout your service visit. We understand how frustrating it is when there is confusion surrounding your vehicle and a lack of clear communication, especially when coordinating with your insurance company. That’s not the level of transparency, professionalism, or guest care we strive to provide. I would appreciate the opportunity to review your experience further and better understand what occurred. I will be reaching out, but please feel free to contact me at your earliest convenience as well. – Kristen Beswick, Service Manager, 303-539-1705, kbeswick@arapahoehyundai.com

June 20, 2026

They did everything they were supposed to and they did it in the amount of time they said it would take. Everyone was friendly and polite. More

by calemoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Chad Niles, Gary Burton, Alexandria Massey-Ocampo
Jun 22, 2026 -

Arapahoe Hyundai responded

calemoo, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

June 19, 2026

Did not enjoy my service yesterday! There was no communication from Chris to I. I had to call to get an update on my car. My appointment was at 9 am and got dropped off at 9 am I called More

by Kelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris 0 starts he’s the worst, Tim Powers
Jun 25, 2026 -

Arapahoe Hyundai responded

Kelsea, thank you for taking the time to share your feedback. I’m very sorry to hear about your experience and the lack of communication throughout your service visit. We understand how frustrating it is to spend the day waiting for updates, especially after being given inconsistent information and not receiving a clear explanation of the work performed or the status of your recalls. That’s not the level of communication, transparency, or guest care we expect to provide for our guests. I would appreciate the opportunity to review your experience further and better understand what occurred. I will be reaching out, but please feel free to contact me at your earliest convenience as well. – Kristen Beswick, Service Manager, 303-539-1705, kbeswick@arapahoehyundai.com

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