
Arapahoe Hyundai
Centennial, CO
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Quality of work very poor. Additional issues that were not existing prior to drop off when car picked up. Because of their negligence I was left stranded and service manager refused to compensate me for t not existing prior to drop off when car picked up. Because of their negligence I was left stranded and service manager refused to compensate me for the $45 tow. Word to the wise always double check your vehicle all around inside and under the hood before leaving the lot. More
Great customer service! Quick and easy. Lander is an exceptional salesman and Bill in the finance department was so welcoming, kind and got us out quickly. exceptional salesman and Bill in the finance department was so welcoming, kind and got us out quickly. More
My service man made the whole process easy going and clear, will come back again for another service for my vehicle and recommend my friends clear, will come back again for another service for my vehicle and recommend my friends More
I scheduled an appointment several weeks ago for a recall and had to take time off work to bring my car in early in the morning. No one called to tell me Hyundai ran out of parts for the recall and I was to and had to take time off work to bring my car in early in the morning. No one called to tell me Hyundai ran out of parts for the recall and I was told I must have, “slipped through the cracks.” More
This appointment was for a recall repair and oil change. As far as I know, the dealership performed those services with expertise and professionalism. I requested a loaner car and one was provided. However, As far as I know, the dealership performed those services with expertise and professionalism. I requested a loaner car and one was provided. However, the car was uncomfortable, dirty, and felt unsafe. The front windshield was cracked across my line of sight. The inside of the windows hadn’t been cleaned. Those two things made the car feel unsafe to drive. Additionally, the car was very low to the ground and uncomfortable to get in and out of. When I returned the car, I told the customer service rep about the cracked window and she said they were aware of it. Then why was the car used as a loaner? Overall, I didn’t feel safe or valued as a customer to be given such a car. Surely this dealership can provide higher quality loaner vehicles. More
They were very friendly and listen to my needs or the car show me only the cars that I was interested in so they didn't have to pressure me to buy a car I got exactly what I want show me only the cars that I was interested in so they didn't have to pressure me to buy a car I got exactly what I want More
The dealership did an excellent job meeting our needs by staying within our budget and expectations. Frank La Rosa and Dominique La Rosa gave me and my wife a warm welcome and worked diligently to work a d staying within our budget and expectations. Frank La Rosa and Dominique La Rosa gave me and my wife a warm welcome and worked diligently to work a deal that was a good fit. We’re very pleased with their assistance and our new 2021 Hyundai Santa Fe. More
I have nothing but great things to say about Working with Kevin and Arapahoe Hyundai. Kevin does an amazing job at working within your budget. I left with a good reliable car and the process didn't take all Kevin and Arapahoe Hyundai. Kevin does an amazing job at working within your budget. I left with a good reliable car and the process didn't take all day. Thanks Arapahoe Hyundai More