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Arapahoe Hyundai
Centennial, CO
7,614 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 7,614 reviews
January 13, 2020
New Car Purchase Experience with Kyle Excellent service from Kyle. Made my car leasing experience very smooth.He is a knowledgeable person and helps to to choose as per your criteria. Excellent service from Kyle. Made my car leasing experience very smooth.He is a knowledgeable person and helps to to choose as per your criteria. More
by jawadsaleem2
Employees Worked With
Kyle Dykes
January 12, 2020
I can’t say enough about the great service at Arapahoe Hyundai!! Brian Wilson and Duston Coffey were so helpful in getting me into a new Sonata! The whole experience was smooth!! Hyundai!! Brian Wilson and Duston Coffey were so helpful in getting me into a new Sonata! The whole experience was smooth!! More
by Zackowens
Employees Worked With
Bill Surina, Duston Coffey, Brian Wilson
January 12, 2020
A better car buying experience This was not the pain filled car buying experience of old. The staff was welcoming, patient and efficient. Our salesman, Frank La Rosa, was very per This was not the pain filled car buying experience of old. The staff was welcoming, patient and efficient. Our salesman, Frank La Rosa, was very personable, helpful and explained the process thoroughly. More
by deniset
Employees Worked With
Frank La Rosa, Edgar Felix
January 11, 2020
GREAT SERVICE GREAT to trust that I will get an honest report of what needs fixing to keep my 9 yearSanta Fe running for years to come! GREAT to trust that I will get an honest report of what needs fixing to keep my 9 yearSanta Fe running for years to come! More
by NANCY.R.HARRIS
Verified CustomerEmployees Worked With
Andrew , Matt Kellogg
January 11, 2020
Very quick appointment, great advisor, great work and quickly completed. We were well informed on the progress of any recall items if any on our car, none required. quickly completed. We were well informed on the progress of any recall items if any on our car, none required. More
by slvrhair1
Employees Worked With
Chad Niles
January 10, 2020
Terrible Experience Initially, I was excited to work with Arapahoe Hyundai. All of their reviews made me feel safe about buying a car from them. I bought a used, 2008 Initially, I was excited to work with Arapahoe Hyundai. All of their reviews made me feel safe about buying a car from them. I bought a used, 2008 Hyundai Sonata for my son. We test drove it and saw the car facts - everything looked great. About 2 days after getting the car, my son noticed the transmission was slipping if he drove it too long. Then the engine started overheating. I reached out to our sales rep, Brock. He said he would get us an appointment with the service dept. I understand this is not his area and when I spoke with him, he was great. I never heard much more from him. Email is my easiest form of communication during the workday, so I emailed his boss and another random person that had reached out to me asking me how my experience was. I let all of them know the issues we were having. Nobody seemed to want to work with us. I got on their online chat, and they said they would have their service director reach out to me which he did. My son also called and talked to the service director who told him to bring the car in that afternoon. Then, they texted him and said they were too busy and to bring it in the next day (which is now today). Today, they texted and said to bring it in Monday... This whole experience has been terrible! I tend to judge a company based on how they deal with tough situations. It’s easy to get good reviews when things go well. But when things aren’t going well... and this is how they deal with me, it tells me everything I need to know about what type of business they are. I will never go back here or refer anyone here again. I have reached out to a local transmission shop to take a look at the car. They understood the urgency and got me in to take a look at it the same day. This is the difference between a company that wants to help you and a company that just wants to make money. More
by TimC
Employees Worked With
Brock Jaeger
January 10, 2020
They hid money within the deal they said they were getting me. I ended up about 2k higher in the list price than what they said they were giving off of it. It was still better than 3 other dealerships getting me. I ended up about 2k higher in the list price than what they said they were giving off of it. It was still better than 3 other dealerships though, so you win some you lose some I guess. More
by BRNIDGRL77
Employees Worked With
Seth Ringstad, Leo Zombek, Brian Caton
January 09, 2020
Got new tires and new front brakes Service was fast and friendly. Called to tell us about the condition of the brakes and we elected to do the rear brakes later. Matt was very nice and Service was fast and friendly. Called to tell us about the condition of the brakes and we elected to do the rear brakes later. Matt was very nice and checked us out. More
by PJSMITH614
Employees Worked With
Chad Niles, Matt Kellogg
January 09, 2020
Those guys likes always found me the right solution for my needs good price for my trade in a for my new Elantra I feel greater my needs good price for my trade in a for my new Elantra I feel greater More
by georjito68
Employees Worked With
Tony Saccomano, Bill Surina, Phillip Porras, Devin Johnson, Mark Anderson, Gary Burton
