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Arapahoe Hyundai

Centennial, CO

4.4
7,608 Reviews

9899 E Arapahoe Road

Centennial, CO

80112

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Showing 7,608 reviews

September 02, 2021

If you need a new car, then go to Kyle! He was so friendly and took into account all of my needs so I would feel safe in my new vehicle. Brain in finance was also very helpful to ensure that my payme More

by Hailey M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Caton, Kyle Dykes
Sep 03, 2021 -

Arapahoe Hyundai responded

Thank you for the kind comments and special shout outs to Kyle and Brian. We appreciate you spending the time to share feedback on your experience with us. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 02, 2021

Explanation of Internet Rates were not offered to us. We had to question numerous times for an explanation of the offer, first with a lease transaction, and then with a purchase transaction. More

by larryhardwk
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Caton, Kyle Dykes
Sep 03, 2021 -

Arapahoe Hyundai responded

Thank you for sharing feedback. We will be sure to discuss your feedback with relative parties and work to improve our communication in daily operations. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 02, 2021

Our family consistently receives outstanding service and communication when we bring our vehicle in to be serviced at Arapahoe Hyundai. Gary and Brian in the service department are both helpful, friendly a More

by MARMOUR14
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Gary Burton
Sep 03, 2021 -

Arapahoe Hyundai responded

We are very proud of our service department and how much they try to make the customers' experience exceed their expectations day in and day out. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 02, 2021

I was at the dealership on two occasions for about 5-6 hours between the two trips. I came in pre-approved and knew exactly what I wanted. Not sure why it took so long More

by VINCE_P303
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Zombek, Duston Coffey, Edgar Felix
Sep 03, 2021 -

Arapahoe Hyundai responded

Thank you for the constructive feedback, while we strive for a 5 star experience for EVERY customer. It appears that we fell far short of that in this instance. Please let us know if there are any additional lingering issues that can be addressed by reaching me at 303-539-1700. Very Respectfully, Albert Risch GSM - Arapahoe Hyundai

September 02, 2021

I had an amazing experience at Arapahoe Hyundai. Drake was fantastic, very respectful and honest. Was such a pleasure to work with him. He deserves a huge thumbs up!! More

by Elaine.martin27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Buford , Leo Zombek, Ash Alkahwaji
Sep 03, 2021 -

Arapahoe Hyundai responded

While Drake is relatively new with us, we can tell that customer service is strong with this young padewon. Thank you so much for taking the time to share feedback with us. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 02, 2021

Rami was easy to work with in fitting me into the vehicle that had everything I wanted at the price point that I wanted. He was good at offering different options for me instead of trying to force me to mak More

by tealnike27
Recommend Dealer
Yes
Employees Worked With
Edgar Felix, Rami Zaradeh
Sep 03, 2021 -

Arapahoe Hyundai responded

Rami and Edgar work tirelessly to ensure customers receive a 5 star experience with us. Thank you so much for the kind words and for taking the time to share feedback on your experience with us. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 01, 2021

Logan was awesome! Very nice, funny and helped me out a lot. He was knowledgeable about the cars, and if he didn't know, he went out of his way to looks things up for us. More

by Alyssa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan LaMere
Sep 01, 2021 -

Arapahoe Hyundai responded

Thank you for the kind review and comments. While Logan is brand new with us, we are very happy to have him as a member of our team. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 01, 2021

The service was fast and the staff was very friendly and helpful would recommend to all my friends and family. I plan on returning for all my service needs More

by ROBROSS29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Niles
Sep 01, 2021 -

Arapahoe Hyundai responded

Thank you for the kind comments on our Service Department, we are very pleased with their commitment to customer service. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 01, 2021

All employees are very polite and helpful. I was very happy that I was able to get the loaner as promised. Alex explained all that was done to my car and explained all very well. More

by Lucope53
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandria Massey-Ocampo
Sep 01, 2021 -

Arapahoe Hyundai responded

Alex is consistently recognized for her dedication to customer service. Thank you for the kind review. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 01, 2021

Service was great, I was provided a loaner vehicle, I was late snd the representative was still joyful and helpful, and the communication was great! More

by mattie.williams43
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Chad Niles, Gary Burton
Sep 01, 2021 -

Arapahoe Hyundai responded

Thank you for the kind review! We appreciate you taking the time to share feedback on your experience with us. We look forward to servicing your vehicle needs for the foreseeable future. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

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