Arapahoe Hyundai

The Service Department is Awesome! I am new to Castle Rock, Co. I needed a Hyundai Dealership to service my Tuscan. They are amazing! My Technician, Cauther; (spelling may be incorrec I am new to Castle Rock, Co. I needed a Hyundai Dealership to service my Tuscan. They are amazing! My Technician, Cauther; (spelling may be incorrect!) is so attentive and communicates the entire time my car is in service. Management is great too! So thankful and blessed to find such an incredible Service Department! Thank you! Lucy Antonelli More

Marcy and Logan were great. They helped me they made me feel welcome and comfortable. They helped me they made me feel welcome and comfortable. More

Horrible service department. They are way overpriced and don't value your time. Wanted 4k to replace a sunroof They are way overpriced and don't value your time. Wanted 4k to replace a sunroof More

Purchased a 2026 Ioniq9 in June 2025. Went to see what I needed for the $7500 Federal Tax Credit for electric vehicle. Dealership is required to give me a time of sale report within 3 da Went to see what I needed for the $7500 Federal Tax Credit for electric vehicle. Dealership is required to give me a time of sale report within 3 days of purchase. Called dealership Jan 7th salesman told me Ioniq9 did not qualify. B.S. Finally spoke with General manager he said his system would NOT accept my cars VIN #. He was going to contact Hyundai. Still waiting on the REQUIRED time of sale report. Update General Manager emailed that if they can NOT issue the form they will cut a check to me for the $7500. Changing the rating to 3 star and if the check comes will upgrade it again. More

Hyundai is the worst car company ever a company who would take 25,000 from a 82 year old women and then when the engine blows at 38,800 miles and refuse to honor the warranty is the worst company that I have take 25,000 from a 82 year old women and then when the engine blows at 38,800 miles and refuse to honor the warranty is the worst company that I have ever heard of because I change my own oil and don't have documentation they refused to cover the car engine my husband called the corporate office and they still declined so I will tell everyone I know what a bad company this is. More

It took 3 1/2 hours for an alignment and new tires after I was quoted 90 minutes. Very dissapointing and frustrating since I got a quote for $50 less at Discount Tires, and they would have gotten it done in I was quoted 90 minutes. Very dissapointing and frustrating since I got a quote for $50 less at Discount Tires, and they would have gotten it done in less than 90 minutes. More

Absolutely horrible no respect for customer time. In addition, it’s like they look for reasons to gouge your wallet In addition, it’s like they look for reasons to gouge your wallet More

Service department: Within 4 hours I received 3 different times when my car would be ready. 10 days from now, 2 days, and today. I was glad for the quick turnaround but didn’t give me a sense they different times when my car would be ready. 10 days from now, 2 days, and today. I was glad for the quick turnaround but didn’t give me a sense they knew what it took to fix my Kona. I’ll be taking my car to a non-dealer for future service needs. More