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Arapahoe Hyundai
Centennial, CO
7,607 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 17, 2019
Do not buy from here - they did not keep their word! Bought a car from them a year ago and they agreed to replace the timing belt and components. They chose to cut corners and NOT replace a vital part. N Bought a car from them a year ago and they agreed to replace the timing belt and components. They chose to cut corners and NOT replace a vital part. Now that part has gone bad and they refuse to do anything about it or make it right. They essentially told me "too bad, we don't do that". Every mechanic I've spoken to says it should be replaced along with the timing belt. DO NOT BUY FROM HERE, THEY WILL NOT KEEP THEIR WORD! More
by Austin Jacobs
Employees Worked With
Tony Saccomano, Devin Johnson, Gary Burton
April 17, 2019
Nice sales person and professional I chosed to buy car and sell my old car to Arapahoe Hyundia because I like to deal with sales person (Phil) because he is professional, nice, and not I chosed to buy car and sell my old car to Arapahoe Hyundia because I like to deal with sales person (Phil) because he is professional, nice, and not pushy person. Only thing I recommend from him focus on one customer and give more time for one customer at a time to ask questions and answers specially this car I bought it has many cool options and I need to know them from sales person instead of he jumping between more than one customers and I didn't have chances to ask him. Other thing I didn't like it in this dealer the way that finance guy (Brain) used it with me. He was jerk and pushy person. He tried to pushy me in unprofessional way to buy warranty to my new car and he pissed off two times because I didn't buy warranty to my new car and second time when he wrote the wrong price to my used car that I want to sell to him and I told him to correct it. This guy should not be working in professional and good dealer like Arapahoe dealer. Finally I recommend this dealer to my friends because there is good and nice person like Phil in spite of unprofessional person like finance guy (Brain). More
by Hyundia Ultimate 2019
Verified CustomerEmployees Worked With
Brain finance guy, Phillip Porras
April 17, 2019
Quick and Friendly I dropped my car off for an engine software update I thought it might take a while but it was done in under an hour and the guys were very friendly an I dropped my car off for an engine software update I thought it might take a while but it was done in under an hour and the guys were very friendly and had great personalities. They didn't mind breaking things down in detail so I understood as well. More
by sadiyyah_guilford
Employees Worked With
Paul Grace, Mark Anderson, Chad Niles, Gary Burton
April 16, 2019
Long wait I had a pre-scheduled appointment for a quick software update which was supposed to take a max of about an hour. After 1.5 hours I sought an explanat I had a pre-scheduled appointment for a quick software update which was supposed to take a max of about an hour. After 1.5 hours I sought an explanation for the wait because I noted that other customers were coming and going from the waiting room rather quickly. My service advisor apologized; he had made a mistake. (I am of the impression that my vehicle had been sitting there in the room with the service advisors for a long time waiting for something.) So the visit lasted 2 hours. It was not an impressive initial visit to this dealership but I will likely give them another chance. More
by Egancm
Employees Worked With
Matthew Kellog
April 16, 2019
Friendly knowledgeable great customer service The salesperson Brock has great customer service. Since I haven’t had a new car in 18 years he was patient and understanding when explaining the newer The salesperson Brock has great customer service. Since I haven’t had a new car in 18 years he was patient and understanding when explaining the newer features to me More
by MTNHIKER23
Employees Worked With
Bill Surina, Brock Jaeger
April 16, 2019
Great experience I am very satisfied with my purchase. Arapahoe Hyundai has always treated me fairly as a customer. This is my second vehicle purchased there. What tru I am very satisfied with my purchase. Arapahoe Hyundai has always treated me fairly as a customer. This is my second vehicle purchased there. What truly made this experience remarkable was my salesman Van. By far the BEST I have ever worked with..Thanks to Van for truly helping me with this transaction. Van is the man and a great representative of your dealership. More
by MMMLYMAN
Employees Worked With
Van Quiett
April 16, 2019
Shady Disappointed in how mislead I was while buying 2 different vehicles. I felt extremely mislead when we were sold the ECP warranty on our cars. I held t Disappointed in how mislead I was while buying 2 different vehicles. I felt extremely mislead when we were sold the ECP warranty on our cars. I held the dealership accountable to what they told me. Every time I would reach out to have a warranty item replaced I would be ignored for several weeks. I would only get a response by escalating to higher levels of the dealership. The last time I escalated to the General Manager who also didn’t have the decency to respond to me. But, magically the warranty approval I had been trying to get for over a month was approved the day I reached out to the General Manager. More
by KSouth13
Employees Worked With
David Zinsmeister, Bill Surina
April 15, 2019
I’m very happy with my car and impressed with the staff !!! Came in not sure what I wanted to do. I knew I needed to make a smart buy. With the help of the great team of people I worked with. I got exactly what Came in not sure what I wanted to do. I knew I needed to make a smart buy. With the help of the great team of people I worked with. I got exactly what I wanted and I it was quick and easy. Thank you everyone. Ray Duston Bernard and everyone else that make my first new car buy a great experience. More
by MARINELLI_80
Employees Worked With
Duston , Bernard Brake, Ray Saccomano
April 15, 2019
Repair G90 Paul provided a great service and took care of getting my Genesis G90 repaired as fast as possible. Most importantly for me was that I had the feeling Paul provided a great service and took care of getting my Genesis G90 repaired as fast as possible. Most importantly for me was that I had the feeling that my Genesis G90 is attended to by mechanics knowing the car. More
by Abakus
Employees Worked With
Paul Grace
April 14, 2019
Excellent service by josh. Josh was very nice and helpful. Because of Josh we will back to buy a car for my husband. I needed a car but was not sure what to get but when I got t Josh was very nice and helpful. Because of Josh we will back to buy a car for my husband. I needed a car but was not sure what to get but when I got to this dealership everything came to action and it was very easy and quick . More
by Azita12345
Employees Worked With
Marcus Porras, Joshua Harbaugh
