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Arapahoe Hyundai
Centennial, CO
7,607 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 04, 2018
Lied to Salesperson told me car came with bluetooth, it doesn't. Going to cost a fortune for an aftermarket stereo and the manager did not care, got attitude Salesperson told me car came with bluetooth, it doesn't. Going to cost a fortune for an aftermarket stereo and the manager did not care, got attitude with me and so far has done nothing about it. The car also is making a squealing noise, vibrating on turns, and what not. All of which I wasnt aware of. This car needs work they didnt make me aware of and I'm livid. I drove an hour to buy this car and they will be giving me some of my money back for the repairs I'm going to be making. If they decide to cooperate. If not, I just took a big L. Thanks Arapahoe Hyundai and the salesperson Diane for lying about near everything. More
by JORDANWALLIS52
Verified CustomerEmployees Worked With
Diane Dreher, Clarissa Beloff
September 04, 2018
Thank you Overall, my experience was super positive with Brian. I had limited time and wished the singing process that took 3+ hours could have been greatly spe Overall, my experience was super positive with Brian. I had limited time and wished the singing process that took 3+ hours could have been greatly sped up. Brian even jumped in at the end to help finish the car coming out of detailing which was greatly appreciated. More
by 303GLEE
Employees Worked With
Leo Zombek, B Wheeler
September 04, 2018
Special Financing & Never A Sales Person Lou & Kevin in the Special Financing departiment are amazing! Refered to them by my mom who got her car from them and so glad I went to them. They tru Lou & Kevin in the Special Financing departiment are amazing! Refered to them by my mom who got her car from them and so glad I went to them. They truly care and work with you, and can honestly get you into something amazing & new, and for the same monthly price as those beat up dealerships trying to lease you a 2005 Chevy Malibu with 250,000 miles on it! They even gave my mom a $200 check, for referring me, and told me I would get the same for bringing someone to them! I love my 2017 Hyundai Elantra! More
by KATHRYN H
Employees Worked With
Lou Friedman, Kevin Allerton
September 04, 2018
Disappointing I purchased a used 2016 Hyundai Elantra GT with 41,000 miles on it. This was a CPO vehicle. Not even 24 hours off the lot and I already have to call I purchased a used 2016 Hyundai Elantra GT with 41,000 miles on it. This was a CPO vehicle. Not even 24 hours off the lot and I already have to call roadside assistance for an inoperable vehicle. I would think they would bend over backwards to help me out, but it is essentially now my problem. I can have it towed to a Hyundai dealership to have it looked at and/or I can bring the car back to the dealership to trade it back in (which still requires having it repaired first). While I get legally they don't have to do anything, in this case it seems like it would be the right thing to do to unwind this deal. As a CPO, it shouldn't have mechanical issues less than 24 hours off the lot. I also didn't love the practice of showing prospective buyers the small monthly payment numbers as opposed to the big picture numbers of how much you are actually spending overall for the vehicle. More
by grapeape
Employees Worked With
David Zinsmeister, Bernard Brake, Lucas Bender
September 03, 2018
Like always amazing This is my 3rd car that i buy from them and I had referred more than 7 friends and allnof them got cars. Lou and Kevin are just amazing! This is my 3rd car that i buy from them and I had referred more than 7 friends and allnof them got cars. Lou and Kevin are just amazing! More
by vdiaz9088
Employees Worked With
Lou Friedman, Kevin Allerton
September 03, 2018
Great Service Great service. Jordan, and the team made me feel very comfortable and did a great job. The team stayed within the time frame promised. They identified Great service. Jordan, and the team made me feel very comfortable and did a great job. The team stayed within the time frame promised. They identified additional areas that needed to be addressed during the oil change, and fixed them. My car was also cleaned during the oil change. Apprecite the great service, and hospitality. Thank you all! More
by hyundai4013
Employees Worked With
Jordan Sandell
September 03, 2018
Satisfied again! Arapahoe Hyundai is my dealer and service center of choice. They provide excellent service, courteous staff and dependable work - always! I am happy Arapahoe Hyundai is my dealer and service center of choice. They provide excellent service, courteous staff and dependable work - always! I am happy to recommend them, and have many times! More
by Happy Customer
Employees Worked With
Paul Grace
September 03, 2018
Repair and oil change Staff did an excellent job on the vehicle, had to bring my 90 year old father with me to the appointment, staff also went out of their way to be helpf Staff did an excellent job on the vehicle, had to bring my 90 year old father with me to the appointment, staff also went out of their way to be helpful to my father. More
by KDCASE0
Employees Worked With
Mark Anderson
September 03, 2018
Horrible customer service - disrespectful I purchased my Santa Fe 18-months ago. We discussed the 100,000 mile warranty in great detail. It is the entire reason I went with Hyundai. Now that m I purchased my Santa Fe 18-months ago. We discussed the 100,000 mile warranty in great detail. It is the entire reason I went with Hyundai. Now that my car won’t go over 30MPH I took it in for service. Suddenly they claim I don’t have a warranty and want almost $3000 to fix a new car. When I asked to speak to the manager the director of sales took my call. I guess he felt because I am a woman he could speak down to me and treat me with no respect. He was incredibly rude and acted as if I was only good to fix dinner and do the wash. I am a highly educated woman and I am offended by his tone, choice of words, and treating me as if I am clueless. He assured me he would contact the corporate office and after 6-days I have yet to hear another word from the service center. I wouldn’t recommend this dealership to my worst enemy. Buyer beware. Spend your money where you will be valued as a customer and respected. Shameful business going on here. More
by KIRSTI_SCOTT
Employees Worked With
Director of Service , Paul Grace
September 03, 2018
Routine oil change The guys are great they always find time to fit me in for an oil change. They don’t push to sell extra things on you just honest work and fair prices. The guys are great they always find time to fit me in for an oil change. They don’t push to sell extra things on you just honest work and fair prices. More
by TALAN555
Employees Worked With
Chad Niles
