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Arapahoe Hyundai
Centennial, CO
7,607 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 27, 2018
Information on new Hyundai We found the sales staff and particularly the finance person most informative and helpful. Whether it was a question on the way the vehicle worked or We found the sales staff and particularly the finance person most informative and helpful. Whether it was a question on the way the vehicle worked or how the financing worked everyone was most patient and spent the time to explain it to our satisfaction. More
by happy big moma
Verified CustomerEmployees Worked With
Brian Caton, Jesus Osorio
July 27, 2018
Good service The service department is awesome. Good communication in letting you know where they are at in finishing with your vehicle. The staff is super friendl The service department is awesome. Good communication in letting you know where they are at in finishing with your vehicle. The staff is super friendly! More
by Tucson2019slg
Employees Worked With
Paul Grace, Chad Niles
July 26, 2018
Hyundai Sonata Hybrid Brian was very knowledgeable about the Hybrid Sonata as he owns one himself. Went over as much as he could in the short amount of time on the features Brian was very knowledgeable about the Hybrid Sonata as he owns one himself. Went over as much as he could in the short amount of time on the features of the car. The manual is not always clear on what settings you should set at, and would ask that there might be a Hybrid seminar only be made available live or on line for this car. There are many things I have questions on. More
by DENNIS.FRONTIER
Employees Worked With
B Wheeler
July 26, 2018
Knowledgeable salesman. Good deal on vehicles. Was in a hurry. They got me a good deal and got me in and out very fast. Would definitely recommend checking out this dealership. Was in a hurry. They got me a good deal and got me in and out very fast. Would definitely recommend checking out this dealership. More
by AISTEKAZ90
Employees Worked With
Lou Friedman, Tony Saccomano, Phillip Porras
July 26, 2018
9 years and counting - excellent service always! A purchase 9 years ago has leads to a service commitment by Arapahoe Hyundai that has made owning a Sonata a very sound investment. I am always greet A purchase 9 years ago has leads to a service commitment by Arapahoe Hyundai that has made owning a Sonata a very sound investment. I am always greeted by name and feel welcomed. No issues with the car... still running great with almost 90K miles in the rear view mirror! More
by mBrave
Employees Worked With
Paul Grace
July 26, 2018
I have to say I wasn't treated as warmly this visit. The service worker greeted me but never looked at me. He said I see you are getting an oil change. I replied yes and that I was there because it was d The service worker greeted me but never looked at me. He said I see you are getting an oil change. I replied yes and that I was there because it was due for whatever was needed to keep the car in line with the warranty. He then looked at me and said "I don't know what you're talking about. What do you want done" I tried to explain that every time I come in on schedule for maintenance they always tell me what I need done according to the warranty. He again said he didn't know what I was getting at, which frustrated and embarrassed me. Finally he said he would check in to it. When I got in my husband's car and told him, he was very angry. Said the guy was being a jerk because I'm a woman :( Every other time I have been in the service people have been phenomenal !! More
by PatriciaThewes
Employees Worked With
I don't want to say. I am hoping he just had a bad day!
July 26, 2018
Love Hyundai @ Arapahoe! I had such a pleasant experience with this group of people! All the information was presented to me in a way that I understood, so that I was able to I had such a pleasant experience with this group of people! All the information was presented to me in a way that I understood, so that I was able to make an informed decision. More
by CWhitney
Employees Worked With
Tony Saccomano, Bill Surina, Jesus Osorio
July 26, 2018
worst customer service ever I first went to see what was wrong with my Sonata and was told to come back next morning, no appointment needed to leave the car next morning. I left I first went to see what was wrong with my Sonata and was told to come back next morning, no appointment needed to leave the car next morning. I left it early morning next day as I was told. When I did not hear from them till late afternoon I call to ask how long? First of all, I asked to find out what was wrong with it, not when will it be fixed and ready to be picked up. The man who answered the call responded with ' today, tomorrow, one week, two weeks'in very rude voice. I was shocked at his response. I told him not to do any work on my car and that I will pick it up the next day. I called Hyundai customer's center and made my complain about this man. The next day I went to pick up my car and he showed up with very upset. He said 'I'm sorry' but in extreamely rude manner. I got upset at his manner and said ' Let me just say one thing' then he cut me off by saying ' I will not take your complain'. I became very angry and raised my voice at this point. This is my very first complain letter I ever wrote, usually I do not bother writing. I took my car to Shortline Hyundai at Havana. They were courteous and very helpful. More
by YUNJUNKA
Employees Worked With
Chad Niles
July 25, 2018
Hyundai Elantra Devin Johnson was a pleasure to work with. Very knowledgeable about the vehicle and took the time to highlight the features and how to use them. Hap Devin Johnson was a pleasure to work with. Very knowledgeable about the vehicle and took the time to highlight the features and how to use them. Happy with my purchase! More
by WCHAMBERSCO
Employees Worked With
Tony Saccomano, Devin Johnson
July 25, 2018
Great work Service department is courteous and knowledgeable. Very helpful in fixing my problem. My problem was the transmission and the service guys worked tire Service department is courteous and knowledgeable. Very helpful in fixing my problem. My problem was the transmission and the service guys worked tirelessly to troubleshoot and fix the problem. More
by vandivet
Employees Worked With
Mark Anderson
