Arapahoe Hyundai

Great work guys Everyone at Arapahoe Hyundai was great to interact with. John O'hanlon helped me to get into a new vehicle at the price that I wanted. Thanks Everyone at Arapahoe Hyundai was great to interact with. John O'hanlon helped me to get into a new vehicle at the price that I wanted. Thanks More

Ask or call for Michelle S. Michelle Slump is a great and easy to work with! Made my 1st time buying a car AWESOME! BTW Tony S and K.B. in management are great and easy going! Michelle Slump is a great and easy to work with! Made my 1st time buying a car AWESOME! BTW Tony S and K.B. in management are great and easy going! More

Devin Johnson I have been to many dealerships over the past couple months and Devin Johnson was by far the best salesman I dealt with. He wasn't pushy, which I enjo I have been to many dealerships over the past couple months and Devin Johnson was by far the best salesman I dealt with. He wasn't pushy, which I enjoyed. He was also very knowledgable and answered any question that we had. He made the car buying experience and enjoyable one. I would definitely buy another car from him again in the future. More

Arapahoe Hyundai makes a mistake, yells at customer for it Horrible Horrible Horrible dealership. I went in to help my step daughter buy her first car. She ended up getting a 2017 Elantra. The car had 14 mi Horrible Horrible Horrible dealership. I went in to help my step daughter buy her first car. She ended up getting a 2017 Elantra. The car had 14 miles on it, but had a dent in the right front fender. I brought this to the salesman's attention and he said he would take care of it. We get to the point of signing a contract, and I'm not convinced the dent will be taken care of. The salesman hadn't talked to the finance guy, so the finance guy didn't know what I was talking about. Finally he noted on the we owe slip that the dent would be fixed. The finance guy also negotiated a 1% decrease in the loan if she got the gap insurance. We left the dealership happy that she had a safe reliable car. Then everything went downhill. My step daughter informed me that she received a call from the dealership, the dealership said something about references for the loan. I told her to ignore them, we had already signed a contract. She said they had called again and they were talking down to her, she was pretty upset. The dealership had also called my wife and had talked to her in a demeaning tone. Finally I called the dealership to see what they were going crazy over. I talked to KB, who told me that the gap insurance form the finance guy had used was not the right form. They had problems with that insurance and Hyundai would not approve the loan. I told KB that after all those lies about references and the fact that Hyundai had screwed up the paperwork, I wasn't going to waste my time with another gap insurance. I wanted a new contract with the same terms (%) but without the gap, since it had caused this trouble, and KB said fine. When i finally got my step daughter to Arapahoe Hyundai ( she works 60 hours a week) there was a different finance guy there, and he had no idea what I was talking about. When I told him the we wanted a new contract without the gap, he said it wasn't possible. (he didn't want to do the paperwork)He presented the new gap form, and I told him that we were not going to sign that because it caused this headache to begin with. The main reason that I wanted a new contract was because the dent had not been taken care of (this was 2 weeks after the original contract was signed) and I wanted some compensation for my step daughter. She payed for a new car that was damaged and the dealership had talked to her in a demeaning tone. Then the finance guy went off, stated that I had messed with the wrong guy. If she did not sign the new gap form, he would take the car back. (i call it dropping the hammer, when someone explodes for no reason) Arapahoe Hyundai screws up the paperwork, talks poorly on the phone to my step daughter about THEIR mistake, then threatens to take the car back over THEIR mistake. I don't know where all those 5 star ratings came from, but I've never has such poor treatment. My step daughter gave you guys money and you treated her like crap in return. I was going to go talk to the GM about his horrible team, but after reading the comments everyone else has posted, why would I waste my team. My step daughter deserved some compensation, but she will never get it from those jerks. She shouldn't have to waste her time over a mistake Hyundai made, she also should have had some money taken off her loan, since Hyundai was never going to fix the car on her terms. They wanted her to come in on a Thursday, she works 6 to 6 on Thursday. I know they have mobile dent repair guys that could have came to her place and fixed the dent. I wish I could give zero stars for these guys. I'm to upset to think straight, don't give your money to these jerks. I initially talked with Devin when looking for a car. He did OK, except he wouldn't tell us the price of the used cars. Bill did the original contract, and had the original mistake of using the wrong form. I don't remember the guy who dropped the hammer on us when we went back in, I don't see him on the list below. More

Hyundai Great customer service Friendly employees Answered our questions and made sure that he explained the difference between leasing and buying a new veh Great customer service Friendly employees Answered our questions and made sure that he explained the difference between leasing and buying a new vehicle Knowledgeable of products More

Hyundai Great Customer service was very friendly throughout the whole processs explained everything I needed to know about the purchase the difference from le Great Customer service was very friendly throughout the whole processs explained everything I needed to know about the purchase the difference from leasing and buying a car. Helped me understand that whole process much better. More

Outstanding Customer Service Chris Tovrea is an exceptional professional salesman in every sense. Chris effectively asked questions and listened to our needs and desires. After Chris Tovrea is an exceptional professional salesman in every sense. Chris effectively asked questions and listened to our needs and desires. After he helped us narrow down exactly which model we wanted, he didn’t waste our time showing us automobiles that didn’t meet our needs to the fullest. Chris is personable and caring. Chris has a cheerful attitude which makes others feel good when he’s around. After being to several dealerships, Chris was by far the most technically knowledgeable salesman I’ve met. This was the easiest car purchase in my 58 years. Thank you so very much Chris!! More

Excellent Experience The internet staff members Tony and Leo were very willing to work with me. I felt that they understood my needs and were willing to work with a very u The internet staff members Tony and Leo were very willing to work with me. I felt that they understood my needs and were willing to work with a very unconventional buyer. I had many different needs than the average buyer and they were willing to create a situation in which I was able to purchase a vehicle instead of having to walk out without purchasing anything. They did everything that they said they would do. More

Great Dealership Jesus Osorio was very patient, informative, and very professional. We test drove several cars, he explained all of the benefits and features as well a Jesus Osorio was very patient, informative, and very professional. We test drove several cars, he explained all of the benefits and features as well as the differences between the models. Leo set me up with an excellent deal, and was also very professional. Great work! More

Lease review Devin was great. He knew I was in a hurry and did everything he could to get me out the door. Execellent customer service, with a smile. Devin was great. He knew I was in a hurry and did everything he could to get me out the door. Execellent customer service, with a smile. More