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Arapahoe Hyundai
Centennial, CO
7,608 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 06, 2017
Missed the Mark I would not recommend this sales location. Sales person did not give me full range of rebate financing options. Left the car to be picked up in two d I would not recommend this sales location. Sales person did not give me full range of rebate financing options. Left the car to be picked up in two days so treatment option and cleaning could be done. Was not ready when I returned and now I still need to return again to have complete the process. After spending an extra $700 for fabric and exterior treatment, Phillip didn't know it hadn't been completed. I asked him if it was done and he said " I think so", but it wasn't. Terrible end of the deal. I wanted to return the car and go to another location, but could only imagine the hassle that could create. More
by jtboyd13
Verified CustomerEmployees Worked With
Phillip Porras
April 05, 2017
Hi Thank you for all your help and assistance! You all were able to help me get a vehicle that met my needs and will continue to my needs for years to co Thank you for all your help and assistance! You all were able to help me get a vehicle that met my needs and will continue to my needs for years to come! More
by erineblack23
Employees Worked With
Leo Zombek, Bjorn Kristensen
April 05, 2017
Professional Lucas was great! He was very outgoing and professional. He was always went to bat for me. He was great to deal with. My overall experience with th Lucas was great! He was very outgoing and professional. He was always went to bat for me. He was great to deal with. My overall experience with this dealership was excellent. More
by ringgoosy
Employees Worked With
Lucas Bender
April 05, 2017
Respectful Interaction I found my interaction with Ryan to be highly positive, he possesses excellent listening skills and provides very thoughtful responses. Additionally, I found my interaction with Ryan to be highly positive, he possesses excellent listening skills and provides very thoughtful responses. Additionally, he was able to modify his delivery and explanations to someone who is of a completely different age group without any hesitation. He was also very good at validating my preferences, based on my age group and life experiences, and in a very respectful manner. More
by barbarablu
Employees Worked With
Ryan "Rusty" Harrison
April 05, 2017
Kind of Annoyed I found arapahoe hyundai by accident while working a deal with another hyundai dealership for the car I ended up leasing. Arapahoe promised me a bette I found arapahoe hyundai by accident while working a deal with another hyundai dealership for the car I ended up leasing. Arapahoe promised me a better deal ($2000 off the price I had negotiated with the other dealership, bringing the total price of the car from $26,xxx to the final discounted price of $18,470 +taxes and fees. I could not pass up this offer and so went out of my way (cancelling plans, rearranging an important meeting, and driving an extra hour away that afternoon) to accept the offer and pick up my car. I stayed in contact with Bjorn, explaining I needed the process to be completed as soon as possible, and he assured me it would. He even sent me a link to fill out the loan application (I think that's what it was..) on my way up to Denver so I would not have to spend time filling it out and waiting on it to be approved while at the dealership. I had told him ahead of time I needed the cheapest per month option, even if that could only be done on a lease. He suggested a 3 year lease to bring my monthly payments down as low as possible. I accepted that and informed him I would be putting down $1000 when my tax return check came in the next week. He assured me that would be fine. My cosigner had a hyundai in his name, so we also were supposed to get a loyalty discount off that $18,470. After signing some of the papers, the manager came in and informed me my monthly payments would be going up several dollars per month (I'm not sure on the exact amount of the increase, but it's the fact we were told AFTER starting to sign papers). I negotiated getting a free window tint for the inconvenience of the late notification about the price change. The whole day had been incredibly stressful, so I understand if either I or my cosigner missed something the representative said. I do not think that is the case though. Upon reviewing my documents, I noticed it showed the total final price of the vehicle being the $26,xxx rather than the ~$18,470 we agreed on before even getting to the dealership. It shows that the discounts were applied to the fees, and that the lease was taken for ~$16,xxx, which brought my payments to $360.67/month. If the lease had been calculated off of the $18,470, the payments should be a lot less if I understand correctly. I have been driving the car for over 3 weeks and have yet to have a payment taken out (first month and down payment), the representative is still asking for documents (some of which we offered at the time of signing and were told we didn't need)... I am just thoroughly frustrated with the lack of organization with this dealership. I understand the payments probably can not be taken out until the documents have been submitted, but as I said, we were told some were not needed. I would just like to see everything straightened out in a timely manner. More
by khfordy
Employees Worked With
Bjorn Kristensen
April 04, 2017
Awesome! I communicated with them via email first and when I got to the dealership Vincent had exactly what I was looking for ready to go. It was quick, painl I communicated with them via email first and when I got to the dealership Vincent had exactly what I was looking for ready to go. It was quick, painless and a great deal. Thanks Vincent, Leo and Arapahoe Hyundai! More
by Linda S Hermance-Parker
Employees Worked With
Vincent Porras, Leo Zombek
April 04, 2017
review My son was helping me find a car and we went to several dealerships. Bjorn helped us decide by not being pushy but knew his product. I feel we were tr My son was helping me find a car and we went to several dealerships. Bjorn helped us decide by not being pushy but knew his product. I feel we were treated well, and drove my new car home a happy customer. More
by langley.joanne
Employees Worked With
Bjorn Kristensen
April 04, 2017
Great place to find your new car! We leased a new car from Arapahoe Hyundai in 2014 and just upgraded to a new 2017 Sonata this past week. They were great to work with and made the who We leased a new car from Arapahoe Hyundai in 2014 and just upgraded to a new 2017 Sonata this past week. They were great to work with and made the whole process very enjoyable. I would highly recommend this dealership. More
by sgumodc
Employees Worked With
Vincent, Phillip Porras
April 04, 2017
Quick, efficient, excellent. I was recently stressing over the end of a lease and what to do next. I had trouble getting information from the two other dealers I contacted, includ I was recently stressing over the end of a lease and what to do next. I had trouble getting information from the two other dealers I contacted, including the one I originally leased from. I stopped by Arapahoe Hyundai because it was close to work. Phil immediately gave me answers and options with the assistance of Leo. Within 24 hours I was in a new-to-me vehicle that met my needs and wants list, the lease was taken care of and all my stress alleviated. I found the time with them pleasant, professional and efficient. Phil actually listened to me and at no time did I feel he or Leo were trying to "sell" me. The final financing went smoothly and I was on my way. This is what car buying should be. Thanks, guys. Rebecca More
by Rebecca
Employees Worked With
Bill Surina, Leo Zombek, Phillip Porras
April 03, 2017
Excellent Vincent Porras is THE best car salesman that I have ever dealt with. No pressure, Very friendly and caring. He just wants you to be happy with your Vincent Porras is THE best car salesman that I have ever dealt with. No pressure, Very friendly and caring. He just wants you to be happy with your lease/purchase. He is the epitome of what and how a a car salesman should be like. Thanks Vincent! Plus, all the other folks at Arapahoe Hyundai that I have worked on my car lease with are super professional and flexible. More
by Ani-bird
Employees Worked With
Vincent Porras
