
Arapahoe Hyundai
Centennial, CO
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I made appointment for oli change.When I went dealer and I made appointment for oli change. When I went dealer and they said , I didn't Make appointment. Why? I disappointed. I made appointment for oli change. When I went dealer and they said , I didn't Make appointment. Why? I disappointed. More
This is the 4th time I have taken my car to receive service here. It's always been a fabulous experience, but mediocre this time. service here. It's always been a fabulous experience, but mediocre this time. More
Service techs were courteous and clearly knowledgeable. Word word word word word word word word word word word word word word word word word word Word word word word word word word word word word word word word word word word word word More
Kyle the salesmen was great got us more then we were asking for, got us more on our trade in then we thought we would get and got our price where we wanted it, he was never pushy like you would think sa asking for, got us more on our trade in then we thought we would get and got our price where we wanted it, he was never pushy like you would think salesmen are. We changed our minds several times and he was patient the whole way through, unlike another dealership that was trying to pinch us for everything Kyle never made us feel like we had to haggle, if we said we wanted more he got us more!!! Ended up getting $400 more for our trade in!!! He even make my kids have a good time during all the paperwork. I will definitely buy my next car here aswel! More
Great experience once again at Arapahoe Hyundai. Lander was friendly and great to work with. He helped me find a great car to lease and get a great deal too. This is my fourth car to lease here at Arapahoe was friendly and great to work with. He helped me find a great car to lease and get a great deal too. This is my fourth car to lease here at Arapahoe Hyundai and I will definitely keep coming back. More
Rami met us at the door and was professional and courteous throughout the experience. However his sales manager Mr. Risch was atrocious. We were doing an all cash deal, no financing. The sales ma courteous throughout the experience. However his sales manager Mr. Risch was atrocious. We were doing an all cash deal, no financing. The sales manager approved our counteroffer promptly, and Rami’s part was completed promptly and efficiently. Then we waited and waited for the sales manager to approve closing the deal. He did not keep us informed of the wait time, although after 30 minutes and again at 45 minutes we complained. We left to get a check from the bank, returned in a half hour, and we’re told we still had to wait. After another 15 minutes we got up to leave and Rami got the sales manager who stood up and loudly told us to leave if we liked. I responded that this was the fourth Hyundai we had purchased from them (an Accent, Santa Fe, and Tucson previously). He said that they sold 400 cars per month and we were just one. I mentioned the +1 hour wait just to take our money on an all cash deal and that he was being disrespectful. During this exchange, which was clearly overheard by the numerous customers and sales people in the store who stopped what they were doing to watch, a woman appeared from an office and invited us to follow her and she would close our deal. She did it promptly and efficiently and we were done. Mr. Risch embodies everyone’s worst concept of a car salesman. Rude, brash, pushy, disrespectful. The rest of the staff at Arapahoe Hyundai was professional and courteous. More
Mark Anderson was very friendly, welcoming, knowledgeable, helpful, & professional. He advised me of the planned services & what they would cost. He kept me updated on progress. I couldn't a knowledgeable, helpful, & professional. He advised me of the planned services & what they would cost. He kept me updated on progress. I couldn't ask for anything more! More
Devin was an amazing salesperson to work with. He made the experience of buying a car very fun and not stressful, like we have experienced in the past. He was extremely knowledgeable, thoughtful to our ne the experience of buying a car very fun and not stressful, like we have experienced in the past. He was extremely knowledgeable, thoughtful to our needs, and got us exactly what we needed! His little efforts throughout the day really added up to allow us to enjoy buying a car. I wouldn’t recommend anyone else or anywhere else! Thank you Devin!! More
Easy to make an appointment. Timely intake. Service advisor very friendly and and helpful. The routine maintenance was done quickly. I’d recommend the advisor and service department. advisor very friendly and and helpful. The routine maintenance was done quickly. I’d recommend the advisor and service department. More