Arapahoe Kia

Ask for Braylon This is our second time purchasing a car with Braylon. We live in Pueblo and specifically make the trip to Arapahoe Kia just to have him help us. Each This is our second time purchasing a car with Braylon. We live in Pueblo and specifically make the trip to Arapahoe Kia just to have him help us. Each time we are there, Braylon has been courteous, professional and helpful. He has met our needs each time and succeeded our expectations. He has even given us a rental car both times we purchased our cars and last night when the rental's battery died, Braylon came running to the rescue with a new rental. We probably will never purchase a car from anyone other than Braylon-ever. More

Car buying and service center I recently purchased a 2019 Kia Sportage from Arapahoe Kia. Jim Mullins walked me through the process and was patient, kind, and got me an incredible I recently purchased a 2019 Kia Sportage from Arapahoe Kia. Jim Mullins walked me through the process and was patient, kind, and got me an incredible deal! I had recently used their service department for my 2016 Kia Soul. They went out of their way to help get me to and from work while they were putting on new tires for me. Again, they were kind and very helpful and didn't overcharge for the work. In fact, they gave me all of the discounts offered without me having to ask for them. I highly recommend Arapahoe Kia to anyone. The Kia 10 yr warranty cannot be beat! More

Costco Program Second vehicle we have purchased through Costco. If you are considering a Kia I recommend not only the hassle free Costco Program but also Braylon at Second vehicle we have purchased through Costco. If you are considering a Kia I recommend not only the hassle free Costco Program but also Braylon at Arapahoe Kia. Braylon was kind, knowledgeable, and patient. Talk about a professional. Thank you Braylon! More

Very Pleasant Experience Came in from out-of-state. Only Kia dealer with the exact Sorento I was searching for. Mr. Meeks was easy to work with and was able to make a deal b Came in from out-of-state. Only Kia dealer with the exact Sorento I was searching for. Mr. Meeks was easy to work with and was able to make a deal before I ever even walked in. Would recommend Arapahoe Kia to anybody in or out of Colorado. More

Second Kia Sportage Leased from here a few years back. Service was great then but even better now thanks to Braylon. Braylon was very knowledgeable which made finding my Leased from here a few years back. Service was great then but even better now thanks to Braylon. Braylon was very knowledgeable which made finding my new Sportage and getting the numbers to line up very painless. No pressure! No games! Would definitely recommend Arapahoe Kia and Braylon Meeks More

Trade in and purchase Just finished at Arapahoe Kia and working with Braylon Meeks. From the very beginning he was very professional and knowledgeable. He made this deal pl Just finished at Arapahoe Kia and working with Braylon Meeks. From the very beginning he was very professional and knowledgeable. He made this deal pleasant, fast and easy. I would recommend Braylon at Arapahoe Kia anytime More

MY BUYING PROCESS WAS VERY GOOD FIRST OF ALL I WOULD LIKE TO SAY MY SALES LADY LUCY LORI IS OUTSTANDING VERY UPFRONT ABOUT EVERYTHING VERY NICE VERY HELPFUL AND THE SALES MANAGER DUS FIRST OF ALL I WOULD LIKE TO SAY MY SALES LADY LUCY LORI IS OUTSTANDING VERY UPFRONT ABOUT EVERYTHING VERY NICE VERY HELPFUL AND THE SALES MANAGER DUSTIN PEW IS OUTSTANDING AND THE GM ART CRUZ IS A VERY GREAT NICE PERSON OK NOW TO THE FINANCE PERSON EDDIE BROOKS WAS VERY NICE EXPLAINED EVERYTHING STEP BY STEP AND AND SCOTT WILBERS MADE SURE I GOT A GREAT CAR ALONG WITH A GREAT PRICE AND WHAT I COULD AFFOR MY OVERALL EXPERINCE THERE WAS FANTASTIC. More

Horrible Experience Arapahoe Kia gave me the worst experience I've ever had! I was Pre-Approved through my own bank and I was in desperate need of a vehicle. I worked wit Arapahoe Kia gave me the worst experience I've ever had! I was Pre-Approved through my own bank and I was in desperate need of a vehicle. I worked with a lady named Lori Lucy. This was the longest night a person can spend at a dealership without leaving with a car. I spoke with her beforehand and told her exactly what I wanted and what I could afford monthly. I was very open about my credit so there were no surprises. She agreed and sent me options. It was perfect, they had the exact vehicle I wanted. I show up and from the moment we met, I could tell she was in "sales person mode" We sit down I explain I want to use my banks pre-approval and I want trade in my car. I tell her I'm having trouble with the breaks and is there an option for them to have it towed. She says no problem. We test drive the car and come back in for paperwork. She shows me a quote way higher than what was quoted and I had to put a down payment with trade-in. After hours of back and forth the down payment comes down but I'm still not comfortable. She then says how great the car is and that I should go "ask for the money" "miss rent and utilities" "go on the street and beg" at this point most people would leave and I regret that I didn't. In the end I signed for the car and I just needed to bring in paperwork. I was told to come back and the car would be ready to go. I come back and the car is still not ready. I'm told the car needed to be serviced and detailed. I speak with the manager explaining how Lori made it seem the deal had to happen right now. She did not need to keep me there all night if the car was not ready. He apologizes say she was new and did not know. I was not able to get the car until the following week. She calls and say the car is ready and to save time I can email over the paperwork. I send the paperwork around 2pm get to the dealership around 6. I sit down and wait for her to pull the paperwork. After waiting another hour she comes back saying she is unable to print out the paperwork because she cant open the email. While Im in the process of trying to send screenshots from my phone, I ask how come she didn't let me know and I could have brought the hard copies. She mentions the computer is new and she was having issues. After waiting another hour I finally meet with the finance department and he says he cant read the paperwork. I explain I can email it to him but Lori says she couldn't open the email. I try to send it to him and he opens it right up. He mentions she's new. He apologizes says thank you then hands me the keys. I request a copy of the work done then I go to the car. I get in the car and the car is still dirty. Lori acts surprised and did not believe me. I point to spills and sand on the floors and seats. She says to bring it back and it will be detail and I would get a tank of gas. I agree and drive off. But wait... THERE IS NO GAS! Following day Lori reaches out to me about the trade-in. I remind her again she agreed to have the car towed. She responds telling me how expensive towing is and that I needed to "strap on pillows" and get the car there. I speak to the manager about what we agreed and he agree to go get the car. I finally have the jeep thinking I'm done with the dealership. While driving I notice a sound coming from the car so I make an appointment with the service department. I bring the car in and they say the parts that they saaid they replaced were bad parts. Also the car is not safe to drive. They had to order more parts and the process would take another 5 days. I picked up the car and they say its "fixed" A couple days later I get a call saying they did the paperwork wrong. I come back in to fill out new paperwork. He says my warranty was wrong and my payment will have to be larger. This whole process started around Christmas. It is the end of February. I will be taking the car to another service department to prove the car still isn't repaired. I allowed the place to say ridiculous things to me. I regret allowing this place to advantage of me and continue to give me the run around. Now I'm paying way more than I feel the car is worth and I will be getting the car detailed myself. Congrats Kia More

Sales person Lori Lucy is the best, knowledgable and helpful. She helped with our daughter's purchase in the best. The building is modern, clean and inviting. Wou Lori Lucy is the best, knowledgable and helpful. She helped with our daughter's purchase in the best. The building is modern, clean and inviting. Would recommend Arspahoe Kia. More

Bought 2 cars seamlessly I worked with Joe Mullins to purchase a 2018 Kia Sportage and 2015 Kia Optima. I walked in, provided my budget, and was provided a list of cars that f I worked with Joe Mullins to purchase a 2018 Kia Sportage and 2015 Kia Optima. I walked in, provided my budget, and was provided a list of cars that fit my specifications. We were able to quickly discuss all cars outlined, and ended up test driving 2 really quickly, before deciding. The ONLY downside to my experience was the wait time. We were at the dealership for over 4 hours on a Saturday. I understand there's elements outside of their control, but that was tough. Also, the 2015 Optima had a missing antenna and misalignment when purchased. 1 week later, had a new laser cut smart key, alignment, antenna installed, and a car wash without question. Alot of the negative reviews I've read seems to be ignorance driven... just do your research, and be smart about your situation. They don't force you to sign anything... More