Arapahoe Kia

service team was good and overall felt like they did a good job. I will go back good job. I will go back More

The service representative at Arapahoe Kia did a fine job and the team was excellent. and the team was excellent. More

They are always so kind here and go above and beyond to make sure everything is done right! make sure everything is done right! More

Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. More

The Service Center at this dealership was amazing. Providing clear diagnosis and explaining the options. Excellent communication throughout the process. Marcos Aguilar was very professional and helpfu Providing clear diagnosis and explaining the options. Excellent communication throughout the process. Marcos Aguilar was very professional and helpful. More

The service department is one of the worst, if not the worst I have ever used. If I didn’t have a maintenance plan, I would never come here. I want a refund, and I would warn anyone trying to use them t worst I have ever used. If I didn’t have a maintenance plan, I would never come here. I want a refund, and I would warn anyone trying to use them to think twice. More

We were expecting a lot of this dealer, and the employee but they disappointed us. We still waiting for a person step up and do something about our experience. employee but they disappointed us. We still waiting for a person step up and do something about our experience. More

Overall, I felt like the team did a solid job keeping me in the loop and communicating throughout the repair process. I really appreciated them handling all the warranty stuff and getting my engine repla me in the loop and communicating throughout the repair process. I really appreciated them handling all the warranty stuff and getting my engine replaced. My car came in with a completely blown engine and left running again, so I’m definitely thankful for that. That said, things went downhill after I picked it up. As soon as I drove off, I realized the A/C wasn’t working anymore. It had been fine before I brought the car in, but I was told it wasn’t related to the engine work. I didn’t notice until I was about 15 minutes away, and when I called, it didn’t feel like my concern was taken very seriously. I was basically told I’d have to take it in and it wouldn’t be looked at till the end of day if at all that day. All of this happened while I was in the middle of moving out of state, so it’s been really stressful trying to deal with getting my car back to normal. I do think the staff did what they could with the engine repair, and I appreciate that, but I left feeling pretty let down by how everything after that was handled. Honestly, it’s also added to my frustration with owning a Kia in general. More

The sales experience was good. Unfortunately the delivery wasn’t up to par. There was dog hair in the car, the check engine light was on and the car tank was very low. Unfortunately the delivery wasn’t up to par. There was dog hair in the car, the check engine light was on and the car tank was very low. More

Eric was great! He worked really hard to get my family a great deal on a new car. Very easy person to communicate with. Didn’t feel like he was pushing us too hard t He worked really hard to get my family a great deal on a new car. Very easy person to communicate with. Didn’t feel like he was pushing us too hard to come to a decision. More