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Arapahoe Kia

Greenwood, CO

4.6
1,226 Reviews
Welcome to Arapahoe Kia! Innovation that excites. Customer service that excels. When you visit Arapahoe Kia, you'll be treated like family. We are proud to offer excellent customer service, a friendly environment, great cars and attractive financing options. We have all the latest Kia models for every taste and every budget. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. If it's a pre-owned vehicle you're looking for, you'll discover a huge inventory of high-quality vehicles by all the top automakers, all of which have gone through our detailed quality inspection process. We understand the excitement that comes with finding a new car, so if you are looking for financing or lease options, we make the process simple and fast! We work with many different banks that want to do business with you! Our full service repair shop is staffed with highly-trained certified technicians, using state-of-the-art equipment, to ensure the best care for your vehicle. Their number one priority is you and the safety of your vehicle.
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9400 East Arapahoe Road

Greenwood, CO

80112

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Showing 1,226 reviews

September 12, 2026

They will take all your money and give subpar service. They don’t care about the customer More

by JPETROCHKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos
Sep 14, 2026 -

Arapahoe Kia responded

Thank you for reaching out. I'm disappointed to see this review and would like the opportunity to get a better understanding of your concerns. When you have a moment, would you please contact me directly? Thanks again, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

September 12, 2026

Prompt appointment response and reporting when vehicle work was complete. All representatives were courteous and professional. More

by JAYANDNAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2026 -

Arapahoe Kia responded

Thank you for choosing Arapahoe KIA and for sharing this incredible feedback about your service experience! We hope to welcome you back next time! Have a great day.

September 11, 2026

After dealing with a number of dealerships, I was very impressed with Arapahoe Kia in Greenwood, CO. After working with Jim Mullins via email and text, I went to the dealership to take a test drive. Jim w More

by Martinsville
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Mullins
Sep 11, 2026 -

Arapahoe Kia responded

Hi Martin! Thank you for sharing your experience! We're so glad Jim made the process smooth and pressure-free. Enjoy your new ride, and we look forward to seeing you again at Arapahoe Kia!

September 10, 2026

If I could put less than one star I would. They overcharged my AND never disclosed a credit card transaction fee. When I questioned the charge I was told on TWO occasions that the service mana More

by Happysantafeowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Arapahoe Kia responded

We strive to be upfront about our costs and fees, and I apologize for any miscommunication regarding the credit card transaction charge. Additionally, I am disappointed that your calls were not returned, as we never intend to leave our customers feeling unsupported. Please feel free to contact me directly if you would like to discuss your concerns further. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

September 08, 2026

Long wait times, expensive service, crowded, not much room in the wait area, and uber links tend to not work. More

by C.MEADOWS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2026

I enjoyed my service experience. Jennifer was great to work with. She kept me well informed throughout my service. I had my 60k mile service and recalls taken care of. Just waiting o More

by TCHICHA32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rose
Sep 07, 2026 -

Arapahoe Kia responded

We're glad Jennifer kept you informed and made your service experience smooth. Thank you for choosing Arapahoe KIA! We’re here for any future needs. Safe travels ahead!

September 04, 2026

Super friendly, professional staff in the service department. Great communication through out the entire process. More

by WICKED_FLAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Arapahoe Kia responded

We're thrilled to hear you had such a positive experience with our team! Thank you for choosing Arapahoe Kia and for sharing your support of our Service Department. We hope to welcome you back in the future!

September 03, 2026

Ever since I had a bad experience with medved kia arapahoe kia welcomed me with open arms I am so thankful for arapahoe kia taking care of my car More

by CAMMY Doolittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Sep 03, 2026 -

Arapahoe Kia responded

Cammy, we are grateful for your business and your feedback. Thank you for sharing your experience with our team! -Arapahoe Kia

September 01, 2026

Lacks in communication and customer service. They don’t answer the phone when you call or return voicemails More

by ASHLEYEVENS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
Sep 02, 2026 -

Arapahoe Kia responded

Ashley, We're sorry to see the low rating. We strive for a five-star experience for our customers and regret if that wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

September 01, 2026

Service rep was professional and polite. They kept me updated on the process . I was also provided with a complimentary Lyft after dropping off vehicle and again when I picked my vehicle u More

by WRPARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Arapahoe Kia responded

Thank you for sharing your positive review! We're delighted to hear our team kept you informed and that you enjoyed the Lyft experience both ways. We look forward to serving you again at Arapahoe KIA! Safe travels!

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