Arapahoe Kia - Service Center

CJ is the only redeeming aspect of this experience. I believe corporate was to blame. My engine overheated and I took one of the numerous extended warranty or recalls letters with me to have the car in I believe corporate was to blame. My engine overheated and I took one of the numerous extended warranty or recalls letters with me to have the car inspected. Thankfully I was informed that the overheating issue was in fact due to the faulty engine component and that they would be replacing the engine at no cost to me. 3 months later it was finally replaced. I was offered no remediation such as a loaner or even a phone call from corporate apologizing for making a crappy car and having a crappy supply line. I will not be purchasing a Kia again and am tempted to short their stock to cash in when their system inevitably fails enough customers. Kia dishonors itself. More

The dealership was clean and the service advisors at the front desk were very professional front desk were very professional More

Evan Jenkins was excellent to work with. Helpful, responsive, knowledgeable about the products. Spent a lot of time helping us pick the right vehicle. Helpful, responsive, knowledgeable about the products. Spent a lot of time helping us pick the right vehicle. More

Friendly and knowledgeable staff. Will definitely work with this dealership again in the future. Thank you! Will definitely work with this dealership again in the future. Thank you! More

Still waiting on tires (going on 2 weeks) to complete the deal. Asked for hard copies of finance paperwork and have not received them. deal. Asked for hard copies of finance paperwork and have not received them. More

Setup the service online with no issues and while at the dealership the staff were friendly and helpful. Was sent an update after initial inspection which included costs so no hidden fees etc. Organized t dealership the staff were friendly and helpful. Was sent an update after initial inspection which included costs so no hidden fees etc. Organized transport to and from home while vehicle was being serviced so a great experience More

They’re very accurate with their work and detailed with the explanation to customers on what is being done? the explanation to customers on what is being done? More

Steve was great; went above and beyond making our experience, both during and after service wonderful. experience, both during and after service wonderful. More

This is a great service department. The staff, specifically Donnie, is always on top of things. The staff, specifically Donnie, is always on top of things. More

Service center was excellent and got my car done quicker than they said. The only issue was the insanely high cost for a cabin filter replacement. $90 for a $20 filter is quite a rip off, but overall very s than they said. The only issue was the insanely high cost for a cabin filter replacement. $90 for a $20 filter is quite a rip off, but overall very satisfied with the service. More