Morgann Hines
Morgann Hines at Arapahoe Kia

Morgann Hines

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.6
432 Reviews

Dealership Experience

4 yrs, 4 mos

4.6

432 Reviews

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432 Reviews of Morgann Hines

August 30, 2026

Dealership Rating
Employee Rating

The dealership is always good at scheduling and keeping me informed about the service and pickup time More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Marcus Aguilar

August 29, 2026

Dealership Rating
Employee Rating

They service was fast and friendly and detailed in what the car needed the have a summary page to look over More

by LANDAUMELANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Aug 30, 2026

Arapahoe Kia responded

Thank you for sharing your experience with Arapahoe KIA! We're glad you found our services fast, friendly, and thorough. We look forward to serving you again!

August 28, 2026

Dealership Rating
Employee Rating

Easy to schedule with, good communication, great maintenance team and work, and clean waiting area. More

by BUFFS_90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Aug 29, 2026

Arapahoe Kia responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Arapahoe KIA Team

August 28, 2026

Dealership Rating
Employee Rating

I was able to get firmware updates, fluids topped off and a tire replacement due to a nail puncture completed. Tires rotated. More

by STAN_ASCHENBRENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Alex in service department

Aug 29, 2026

Arapahoe Kia responded

Hi Stan, we're glad our service team could assist you with everything at Arapahoe KIA. We hope to see you again! Safe travels!

August 28, 2026

Dealership Rating
Employee Rating

Kia has always kept me informed about service needs and recalls. Keep up the good work More

by None
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Marcus Aguilar

Aug 28, 2026

Arapahoe Kia responded

Thank you for your five-star review and kind words about our service team at Arapahoe KIA! We'll see you next time!

August 27, 2026

Dealership Rating
Employee Rating

Kia was very professional in they way that they took care of me. I felt very pleased with their service. More

by AIDENLEWIS0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Marcos was particularly helpful.

Aug 28, 2026

Arapahoe Kia responded

Hi Aiden! Thank you for your kind words! We're glad to hear you had a great experience with our team at Arapahoe KIA. We appreciate your business and hope to see you again!

August 23, 2026

Dealership Rating
Employee Rating

The Arapahoe dealership has changed quite a bit. I noticed that they have new people and that they don’t come out and greet you at your car anymore. They are not as engaging or friendly either. Ot More

by BELLOVED_ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Aug 24, 2026

Arapahoe Kia responded

Thank you for your feedback and for bringing these details to our attention. We sincerely apologize for the oversight regarding your vehicle's cleanliness, and we've shared your feedback with our team to help us sharpen our skills. Should you wish to discuss anything further, please don't hesitate to reach out. Thanks again, and safe travels wherever you and your KIA go next! -The Arapahoe Kia Team

August 15, 2026

Dealership Rating
Employee Rating

non responsive, don't want to listen for issues that are generally easy to fix More

by DYLAN.B.BADOLATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Goodgain , The tech of my car

Aug 17, 2026

Arapahoe Kia responded

Dylan, thank you for reaching out. I'm sorry to hear that your experience with our team did not meet expectations. If you'd like to discuss these concerns further, please feel free to contact me directly. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

August 14, 2026

Dealership Rating
Employee Rating

Staff is friendly. It was easy to make an appointment online. I like having my car washed. More

by HELLICKSONLYNN
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Aug 15, 2026

Arapahoe Kia responded

Hellickson, thank you for choosing us! We'll see you next time. Safe travels! - The Arapahoe KIA Team

August 13, 2026

Dealership Rating
Employee Rating

I always have a great customer experience every time I bring my 2022 Kia Telluride in for service. More

by 2RAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Aug 14, 2026

Arapahoe Kia responded

We appreciate your five-star rating! Thanks so much! - Arapahoe KIA

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