Morgann Hines

Great customer service answered all questions Only problem was no one called me back when I left a couple of voicemails trying to get information on my vehicle. problem was no one called me back when I left a couple of voicemails trying to get information on my vehicle. More

by TAKANIHOLMES08 Verified Customer Verified Customer

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Go to customer service friendly staff good with answering questions. Keep up the good work thank you for all you do. questions. Keep up the good work thank you for all you do. More

by TAKANIHOLMES08 Verified Customer Verified Customer

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Go to customer service friendly staff good with answering questions. Keep up the good work thank you for all you do. questions. Keep up the good work thank you for all you do. More

by TAKANIHOLMES08 Verified Customer Verified Customer

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So far, I am frustrated by their lack of a desire to take care of their customers. I financed a new car nearly 3 weeks ago. Found issues with it, same day and communicated them to the team. Had to wait a wee care of their customers. I financed a new car nearly 3 weeks ago. Found issues with it, same day and communicated them to the team. Had to wait a week to get it in to service. They had it for 4 days and did not fix the issues. They want to take it for longer and unwilling to give a rental. My options are to keep paying full lease price for a vehicle that has multiple things wrong with it, or pay full full lease price for them to keep it in their shop indefinitely. No one seems concerned, like this is just normal business. I have communicated frustration multiple times, nothing... More

by JBACA2222 Verified Customer Verified Customer

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Great dealership with professional staff. So far my experiences have been very positive. Fast service and informative. So far my experiences have been very positive. Fast service and informative. More

by VALERIE_LOEBACH Verified Customer Verified Customer

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Horrible experience with the service agent. He was very dismissive of our issue and tried to brush off our concern the whole time. I hope you all understand that we all have a job and we take t He was very dismissive of our issue and tried to brush off our concern the whole time. I hope you all understand that we all have a job and we take the time and come to you because there is real issue. We are not here to waste anybody’s time. Really disappointed that this is the level of attention given to new car purchased directly from Arapahoe Kia. More

by ANITHA986 Verified Customer Verified Customer

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The service representative at Arapahoe Kia did a fine job and the team was excellent. and the team was excellent. More

by JWHARRINGTON91 Verified Customer Verified Customer

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They are always so kind here and go above and beyond to make sure everything is done right! make sure everything is done right! More

by KRISTEN.GONZ Verified Customer Verified Customer

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Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. Was done correctly. More

by SAATHOFFS Verified Customer Verified Customer

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The service department is one of the worst, if not the worst I have ever used. If I didn’t have a maintenance plan, I would never come here. I want a refund, and I would warn anyone trying to use them t worst I have ever used. If I didn’t have a maintenance plan, I would never come here. I want a refund, and I would warn anyone trying to use them to think twice. More

by JPGIACCHINO Verified Customer Verified Customer

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