Archie Cochrane Ford

Completely did busniess the way we needed to. No hassle, GREAT customer service and made the entire experience stress-free and positive. No hassle, GREAT customer service and made the entire experience stress-free and positive. More

Great overall experience. Gregory Bryan (Salesman) was incredibly helpful and knowledgeable. Only disappointment was the Triple Care Protection - No Windshield Replacement O Gregory Bryan (Salesman) was incredibly helpful and knowledgeable. Only disappointment was the Triple Care Protection - No Windshield Replacement Option. My business partner & I should have declined this offer. My business partner & I will be back for additional purchases in the near future!!! More

The crew worked as a team to address issues as they arose in a friendly an expert manner. in a friendly an expert manner. More

friendly, great service and didn't feel any pressure. I will shop here again in the future. I will shop here again in the future. More

Overall a very good experience. Purchased a new vehicle and never felt pressured to make the purchase. Salesman was knowledgeable and friendly. Purchased a new vehicle and never felt pressured to make the purchase. Salesman was knowledgeable and friendly. More

Very easy to work with. They made sure we were happy with the vehicle that we had brought. And went out of the way to make it the purchase work out. They made sure we were happy with the vehicle that we had brought. And went out of the way to make it the purchase work out. More

Great experience fast transactions, friendly speedy paperwork and courteous employees and our dealer Chase was great to work with. paperwork and courteous employees and our dealer Chase was great to work with. More

So sad every time we take our Lincoln MKS in for service, our car is returned with more problems than we came in with.....oil change finished, and cowling fell off twice while driving down the road,......GRE our car is returned with more problems than we came in with.....oil change finished, and cowling fell off twice while driving down the road,......GREAT!!!!! THEN, oil leaked for one year, no problem, THREE TRIPS BACK for no oil leak......Archie Cochrane Ford replaced computer screen and now console access door is broke, and, ARCHIE COCHRANE is unwilling to fix or repair without charging us for their ineptitude........ALSO, most RUDE people.......DONE with ARCHIE COCHRANE FORD..... GOOD LUCK...... More

They treated me with respect and kindness. I felt all of my questions were answered and was given good advice on my financing. I feel that if I have any questions they will there for continu I felt all of my questions were answered and was given good advice on my financing. I feel that if I have any questions they will there for continued support. More

We drove about 4 hours to take a look at the large selection of trucks they had available on the lot, a much greater selection than available anywhere in South Dakota. We contacted Chase Demery that m selection of trucks they had available on the lot, a much greater selection than available anywhere in South Dakota. We contacted Chase Demery that morning before we left about the availability of 3 in particular that I was interested in seeing to ensure they were still on the lot. They were so we made the drive. When we arrived, Chase had them all ready to look at and drive. Two of them had just been entered into a loaner program and after I picked one of those, Chase immediately began working with the manager to find the keys, remove it from that program and make it available to me, This was all on Memorial Day so there was not a lot of regular business happening and he certainly went above and beyond as did Mike Weiland to make the transaction happen. Then there was a glitch with the Ford Military Rebate app that wasn't working for some reason. This took a few weeks to resolve but they went above and beyond that. I was originally feeling a quite a bit disappointed how long this was taking to get resolved and wondering if it would. Ultimately, Mike contacted me and just sent a direct payment and elected to work that out with Ford themselves. Being Memorial Day and everything closed but the sales floor, Chase took the vehicle downtown to fill it up with gas, get it washed and got me on the way. Overall, a great experience with Archie Manning Ford, it is clear they definitely want to make things right, give you a great experience and sell you a vehicle at a great price! More