Arlington Heights Buick GMC

2018 Terrain Denali I have nothing but good things to say about Sales and Service at Sullivan. I first bought a 2010 Terrain SLT in 2009 and the service department has be I have nothing but good things to say about Sales and Service at Sullivan. I first bought a 2010 Terrain SLT in 2009 and the service department has been outstanding including the rep I worked with the most Victor Gomez. This is what brought me back for my new vehicle. I first met Shelley Barr in February and wasn’t quite ready to purchase. Shelley was respectful for follow up and I went to see her for my new purchase. She walked me through the purchase and then was extremely helpful in helping me set up the new car. I am very grateful for that additional support.... More

Kept it simple and did exactly what they said they would do. I had a positive experience with Sullivan on a recent car purchase. I visited the dealership once to take a test-drive but otherwise managed the relat I had a positive experience with Sullivan on a recent car purchase. I visited the dealership once to take a test-drive but otherwise managed the relationship over the phone / text / email, including negotiations. We reached a deal over the phone -- in itself not noteworthy -- that was then exactly what was ready for me when I arrived at the dealership: no new fees or charges, no last-minute surprises, no monkey business. I really appreciate a dealer doing what they said they would do, and it made it possible for us to purchase a car on a very tight schedule without burning hours in a dealership, running back and forth with finance managers and haggling over every last item. One additional positive was the right balance of communication from our buying partner (Dale Zalusky): we knew Dale was on it with us, but he was not at all pushy. He seemed to focus on acting as a partner on a big decision more than as a sales rep. More

Great experience Gabe was very nice and helpful. I had a great customer service. I would recommend this dealership to anyone. I'm so happy with my new car. Gabe was very nice and helpful. I had a great customer service. I would recommend this dealership to anyone. I'm so happy with my new car. More

Quick and comfortable car buying experience. I went to Sullivan this evening and was completely amazed at the customer service I received. I did not feel pressured AT ALL. Gabe was so pleasant a I went to Sullivan this evening and was completely amazed at the customer service I received. I did not feel pressured AT ALL. Gabe was so pleasant and patient with all my questions. If he didn’t have the answer he quickly got it for me. I even received a discount, on what was already and amazing price on my SUV, from Dan Szwec. The process was quick, (as quick as it could be with all my questions) and very comfortable. I am very satisfied and will be returning in a few months for a car for my daughter. Thank you Sullivan Buick GMC for knowing who to hire! More

Awesome Excellent Service Me and my wife were out looking for an SUV all day. We ended up driving to Sullivan Buick GMC in Arlington Heights where we met salesman Mike Ayoub. H Me and my wife were out looking for an SUV all day. We ended up driving to Sullivan Buick GMC in Arlington Heights where we met salesman Mike Ayoub. He showed us a few different SUVs, found us the perfect vehicle with low mileage a 2012 GMC Acadia. We'd recommend this dealership and salesman to anyone looking for a quality vehicle and quality service. More

2018 GMC SLE Terrain Lease Purchasing or leasing a vehicle is always a experience you will remember! I went in with knowing I wanted to leave with a GMC Terrain, and Shelly Barr Purchasing or leasing a vehicle is always a experience you will remember! I went in with knowing I wanted to leave with a GMC Terrain, and Shelly Barr, Mike Bott, Mike O'Connell, and Brian Poteracki made that happen! I received excellent service, and i love my new ride! I am looking forward to returning for my unlimited free car washes! More

Great Experience Shelley was extremely helpful throughout the process of purchasing a new car. I would highly recommend this dealership to anyone else in the market fo Shelley was extremely helpful throughout the process of purchasing a new car. I would highly recommend this dealership to anyone else in the market for a new car! More

great experience Mike Ayoub made me feel like part of the family. He spent all the time needed to satisfied all my concerns. He took all the time to get me the car t Mike Ayoub made me feel like part of the family. He spent all the time needed to satisfied all my concerns. He took all the time to get me the car that meets my demands. Once I purchased the new Enclave he spent all the time in the car to show me how everything worked. More

Sale of Toyota RAV4 Utilizing Kelly Bluebook.com, my purpose was to sell a 2009 Toyota RAV4 in very good condition, but w/ 165,000 miles and a prior accident. KBB now ha Utilizing Kelly Bluebook.com, my purpose was to sell a 2009 Toyota RAV4 in very good condition, but w/ 165,000 miles and a prior accident. KBB now has a feature which gives you a valuation and several dealers in your area willing to pay that amount, subject to an inspection to confirm the accuracy of your initial KBB inputs. I had doubts, but what the heck.... Sullivan Buick GMC was identified as a preferred (or "Buying Center") dealer, which seemed relevant. My experience with Sullivan Buick was 5 Star. The process was efficient, I found the personnel to be honest/direct, there was no pressure, and they were willing to provide straight forward answers to my questions. In short, the sale was a very favorable experience throughout. Ultimately, after making an adjustment for an error in my initial Kelley Bluebook inputs which was clearly my mistake, Sullivan Buick did just what Kelley Bluebook claimed: It paid the Kelley Bluebook figure right on the spot, and the final sale amount was fully $2,700 above the amount offered by CarMax! On the basis of my experience, I strongly recommend Kelley Bluebook and Sullivan Buick GMC as a resource for anyone seeking to sell a used car. Great Experience! More

Excellent customer service! You can expect A+ service when you go to Sullivan, ask for Gabe Szwec, he will treat you like family! He makes sure he explains everything clearly and You can expect A+ service when you go to Sullivan, ask for Gabe Szwec, he will treat you like family! He makes sure he explains everything clearly and is very prompt at returning phone calls and messages. He is the reason I keep coming back! More