Arlington Heights Buick GMC

great experience, awesome folks had a great experience from beginning to end thanks to everyone that I interacted with. I found the ratings and prior reviews to be true to my own per had a great experience from beginning to end thanks to everyone that I interacted with. I found the ratings and prior reviews to be true to my own personal experience. Phil Pilny really went out of his way to make sure that the whole experience was pleasant and straightforward. Bill Lucey took care of the paperwork part, super friendly. awesome customer service! More

Salesmenship Shelley Barr and Mike Ayoub were very easy to work with, no typical car dealer games. I wasnt pushed or forced into a purchase. I bought an older used Shelley Barr and Mike Ayoub were very easy to work with, no typical car dealer games. I wasnt pushed or forced into a purchase. I bought an older used car for not alot of money and both Shelley and Mike treated me as if I was purchasing a top of the line Buick or GMC. Overall an enjoyable experience. Thanks More

Excellent Service! My husband and I originally went to GMC/Buick looking for a 2013 Acadia. 2 years ago we had purchased a car from a not so good dealership and we had n My husband and I originally went to GMC/Buick looking for a 2013 Acadia. 2 years ago we had purchased a car from a not so good dealership and we had nothing but problems since we purchased it. We were trying to get into a reliable car since the car we had needed a lot of repairs that we could not afford. We decided to go check out the dealership on 4/8 being turned down by other dealerships we went in with not so high hopes. Elliot meet us outside and asked if we needed help we said yes, that we were looking for the Acadia. He showed us the car and we test drove it. Then we went inside and we explained to Elliot about our current situation and how we were upside down with our car. He said he will try to do the best he can. Unfortunately we didn't get approved that day as we had expected. However, on 4/18 we received a call from Elliot letting us know that we had gotten approved for a 2016 Encore. We were in shock and excited. I asked how that was possible since we had gotten denied. He said that his manager was out on vacation and wen he got back he took a look at our paper work and was able to get an approval from a credit union. We were so grateful that Elliot took the time and tried everything he could to get us approved. He was the best sales man i had ever dealt with. Since we walked in he was so helpful and nice. We could tell that he really enjoyed his job and helping people like us get into a new car. We are very thankful that Elliot didn't forget about us and went above and beyond to get us approved. Thank you so much you have made our family very happy. We will definitely be back when we decide to get a new car. More

Excellent Place Great People! Mike Ayoub and all his associates made leasing a GMC Terrain fun!!! I'd recommend him and Sullivan GMC to everyone! One Happy Experience ! TJ Mike Ayoub and all his associates made leasing a GMC Terrain fun!!! I'd recommend him and Sullivan GMC to everyone! One Happy Experience ! TJ More

Excellent place to buy a car truck or suv Omar was very helpful! Any questions i had he answered to full satisfaction and he got down to business no gimmicks no hassle he made buying a car so Omar was very helpful! Any questions i had he answered to full satisfaction and he got down to business no gimmicks no hassle he made buying a car so easy and fast and he is very friendly abd goes out the way fir customers! More

Excellent Service and Excellent People Went in to turn in my leased Enclave and wanted something different. Eliot was extremely helpful in finding an SUV that was suited for me. I tell that Went in to turn in my leased Enclave and wanted something different. Eliot was extremely helpful in finding an SUV that was suited for me. I tell that Arcadia was exactly what I wanted and Eliot helped make the process as painless as possible. More

Exactly as promised There were no surprises here. The paperwork was ready when I arrived to purchase a new Enclave.. the numbers were exactly as Elliot and agreed over th There were no surprises here. The paperwork was ready when I arrived to purchase a new Enclave.. the numbers were exactly as Elliot and agreed over the phone. The new Enclave was spotless and had just been washed. I would highly recommend Sullivan Buick. More

No hassle no gimmicks Saw the truck I was looking for and gave Mike Ayoub a call , came to a price before I drove up to see it and was everything I was looking for ! Strait Saw the truck I was looking for and gave Mike Ayoub a call , came to a price before I drove up to see it and was everything I was looking for ! Strait shooter and great guy to deal with . Thanks for the help Kelly Neill More

From out of state to a great experience - Aidan Pilny I came from 3 hours away, drawn in from a very nice website and inventory. I called ahead to make an appointment and Orki was great to talk to and set I came from 3 hours away, drawn in from a very nice website and inventory. I called ahead to make an appointment and Orki was great to talk to and set everything up for me. The next day I came up and was met by Aidan who had the car pulled up and ready to look at. He was patient with me, two test drives actually, and gave me his full attention. Once I said yes, he worked to get everything lined up for me on a smooth transition of a sale. Thanks Aidan, well done! - Indiana Happy Customer! More

Great Experience! As I told the salesman when I walked into Sullivan Buick, "shopping for a car is the worst thing for me to have to go through". Well as it turns out - As I told the salesman when I walked into Sullivan Buick, "shopping for a car is the worst thing for me to have to go through". Well as it turns out - it wasn't at all. I had a great experience with Chris. After taking up a couple hours of his time I told him I really needed to sleep on it (and also check around other dealerships) - he told me no hard feelings. The next day I decided I didn't want to deal with anyone else and went back. I felt very comfortable working with him without any pressure what so ever. He really put my mind at ease along with his great sense of humor. When switched over to finance dept. I had the pleasure of working with Jason. This is a very personable group to work with and highly recommend them. Thank you Chris Lahey and Jason Askew for making my much dreaded experience a very pleasant one. More