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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,381 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,381 reviews

December 27, 2023

Cesar M. was so kind and so professional. He listened to my concerns and answered my questions in a helpful way. My experience at this dealership exceeded my More

by envista2023
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Cesar was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

December 26, 2023

Great service and friendly staff. Short wait despite it was an emergency visit to fix a tire. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 28, 2023 -

Arlington Heights Buick GMC responded

Cathy, thank you for your kind words about the service team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Arlington Heights Buick GMC Team

December 26, 2023

Everyone is always incredibly friendly and knowledgeable. Willingness to work with anyone’s schedule and explain all work performed. More

by sampsonite30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 27, 2023 -

Arlington Heights Buick GMC responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Arlington Heights Buick GMC Team

December 26, 2023

Cesar was very knowledgeable and patient. Answered all my questions and if he didn't know, he found out. Amin was very helpful also. No high pressure here. More

by fkleeburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Aminipanah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Arlington Heights Buick GMC responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Cesar and Armin was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

December 25, 2023

Great people! Very patient Highy recommended. Couldn’t get the deal with Caesar/ Ben. Great Place to shop. More

by adent20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
Dec 26, 2023 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we hope to work with you again next time you are in the market for a vehicle. Sincerely, The Arlington Heights Buick GMC Team

December 24, 2023

I appreciated the clear communication and service I received from the on line team as well as Andrew. More

by jambrose
Recommend Dealer
Yes
Employees Worked With
Andrew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

December 23, 2023

It is always a pleasure to bring my car to Arlington Heights Buick for service. Chris was my service rep and was very kind and patient as always. He answered my questions and made everything so easy. Ev More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the woman at the service payment area was great
Dec 26, 2023 -

Arlington Heights Buick GMC responded

Patricia, thank you for the awesome feedback! Chris is an excellent service rep and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Arlington Heights Buick GMC Team

December 23, 2023

Great service everything went smooth and it was great. Both the seller and financier was great. More

by minnie.c13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Arlington Heights Buick GMC responded

Thank you for sharing your feedback about your experience with us, Minnie. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Arlington Heights Buick GMC Team

December 22, 2023

The service department staff has always been very helpful & professional . I needed to get my headlights replaced and an oil leak checked out. They got the repairs completed and got me out as quickly as pos More

by LHadz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Arlington Heights Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

December 21, 2023

Ceasars a great guy and thank you to the rest of the crew as well! More

by mpackman24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

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