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Arlington Heights Buick GMC - Service Center
Arlington Heights, IL
1,053 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,053 Reviews of Arlington Heights Buick GMC - Service Center
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May 05, 2025
We dropped off with Mr. Figueroa without an appointment and he called us a couple hours later that he had already finished a factory recall. I saved his business card for my Figueroa without an appointment and he called us a couple hours later that he had already finished a factory recall. I saved his business card for my next GMC service needs. Good help is hard to find! More
by Peter
Employees Worked With
May 05, 2025
Mike Evens was great to work with and really went the extra mile to help us. He is very knowledgeable about the 2025 Buick Enclave. He solved our problem with the tire sensor and door locks. This was extra mile to help us. He is very knowledgeable about the 2025 Buick Enclave. He solved our problem with the tire sensor and door locks. This was done in a timely manner which was great for us as we are from out of state. Thank you Mike, Al and Marion More
by alfelice
Employees Worked With
May 01, 2025
Car was ready when promised. All issues were addressed. Micheal was very informative, professional, and polite. All issues were addressed. Micheal was very informative, professional, and polite. More
by Vdbdotthis
Employees Worked With
April 26, 2025
Mark is great! He was very responsive and explained everything perfectly. Will gladly be going back because of the team. He was very responsive and explained everything perfectly. Will gladly be going back because of the team. More
by tlarkin
Employees Worked With
April 26, 2025
The service representative was very customer service oriented. He suggested services, as recommended by Buick, but did not push. The car was services in a timely manner. The lounge with coffee and wa oriented. He suggested services, as recommended by Buick, but did not push. The car was services in a timely manner. The lounge with coffee and water was nice to have available while I waited. More
by kenslip
April 21, 2025
Easy to schedule. My advisor was great, he had all the details for me to make decisions about my service. They got me in quickly and had my car ready as promised. Comf My advisor was great, he had all the details for me to make decisions about my service. They got me in quickly and had my car ready as promised. Comfortable waiting area. More
by 65jstear
Employees Worked With
April 18, 2025
Always great service great follow up and expert repairs. No complaints regardless of service advisor irs always a great experience.. Even when there are unexpected repairs and costs No complaints regardless of service advisor irs always a great experience.. Even when there are unexpected repairs and costs More
by mgmarini74
Employees Worked With
April 12, 2025
Friendly, fast service appointment. And, first service for oil and tire rotation is free after buying a new truck And, first service for oil and tire rotation is free after buying a new truck More
by Chris S.
Employees Worked With
April 11, 2025
Michael greeted me at the counter while I explained my problem for coming in for service. He graciously took care of my problem, while honoring my policy's benefits. My Buick was taken care in less than problem for coming in for service. He graciously took care of my problem, while honoring my policy's benefits. My Buick was taken care in less than an hour, and I was able to drive away safely. More
by tonypace
Employees Worked With
April 11, 2025
This dealership gives quality service and customer care . Michael addressed the service that was required. Michael addressed the service that was required. More
by hunter
Employees Worked With
