Arlington Heights Buick GMC - Service Center

Brian Poteracki is professional and kind and has excellent customer service skills. HE explains the work needed to be done on my vehicle and provides a written explanation of services completed and excellent customer service skills. HE explains the work needed to be done on my vehicle and provides a written explanation of services completed and any needed in the future. I will always select him as my service representative More

Brian in service made sure they located the noise issue on my vehicle and communicated what next steps are going to be. on my vehicle and communicated what next steps are going to be. More

Chris Parisi took excellent care of me, going above board to be sure I was taken care of. I did not want a loaner car so he arranged for an Uber to take me home and delivered my car back to me when the work to be sure I was taken care of. I did not want a loaner car so he arranged for an Uber to take me home and delivered my car back to me when the work was finished. He really went out of his way to accommodate me. I would highly recommend him and the dealership as giving outstanding service. Sheila Ahern More

Brought in my car for service today. Dean Fay in the service department always takes great care of me and my family. A real nice guy and a pleasure to deal with! Dean Fay in the service department always takes great care of me and my family. A real nice guy and a pleasure to deal with! More

Chris helped me through the process and made it a breeze from dropping my car off ,listening to my concerns and calling to let me know when my car was ready. from dropping my car off ,listening to my concerns and calling to let me know when my car was ready. More

Chris in Service, was very helpful and detailed throughout the process. Made me feel a lot better dropping my car off with someone who is so attention to detailed like Chris. I will be coming bac throughout the process. Made me feel a lot better dropping my car off with someone who is so attention to detailed like Chris. I will be coming back to Chris for future services. More

Very good service, all very friendly & helpful. Explained what my vehicle needed and the cost. Explained what my vehicle needed and the cost. More

Brian kept me up to date throughout my service visit today on what need to be done today. Super good service as always, that is why I only bring my vehicle to Arlington Heights GMC/Buick. today on what need to be done today. Super good service as always, that is why I only bring my vehicle to Arlington Heights GMC/Buick. More

The team members are very friendly and helpful. They kept me informed throughout the process. They kept me informed throughout the process. More

The service team at Arlington Heights Buick GMC do a fantastic job all around and really do go above and beyond when it comes to servicing the customer! I brought an issue to Dean's attention and not o fantastic job all around and really do go above and beyond when it comes to servicing the customer! I brought an issue to Dean's attention and not only did Dean take care of the issue, they addressed some other minor issues I had with the vehicle also! I want to personally thank Dean Fay for his professionalism working with me and going above and beyond to see that I was completely satisfied with my repairs! Great job! Thank you. More