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Arlington Heights Ford

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
5.0
4,900 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,900 reviews

February 26, 2024

Called when problem discovered . Got me in immediately. Fixed problem, kept me updated entire time More

by pattikoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Feb 29, 2024 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Arlington Heights Ford Team

February 26, 2024

They helped me find the maverick I bought thank you rich jacobsen and Arlington heights ford More

by Syd468@comcast.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Arlington Heights Ford responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the Maverick you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Ford Team

February 26, 2024

They were very helpful and accommodating! Worked hard to figure out a complicated issue for me. More

by TDols
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

February 25, 2024

Great experience all around. The entire team is here to help. Gave a nice training on the lightning. More

by Henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Powell
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Feb 28, 2024 -

Arlington Heights Ford responded

Henry, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Ford! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Ford Team

February 25, 2024

Awesome service! Really worked through trade ins and final pricing. Cant say enough about Marco, our sales rep. He was referred to us for a reason! More

by cwool03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Gibson
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Feb 28, 2024 -

Arlington Heights Ford responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Arlington Heights Ford was able to provide you with an awesome service experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Arlington Heights Ford Team

February 24, 2024

It was a pleasant experience working with the Salesman to chose the right vehicle for work. More

by Kwilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Hannemann
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Feb 28, 2024 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, Kwilson! We work hard to make sure our guests have a pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

February 24, 2024

Tony was the best! Excellent customer service, informative, and extremely helpful. Will be back!! Thanks Tony. More

by Obeybrittany2515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Nykolajcuyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Arlington Heights Ford responded

Thank you so much for the nice review, Brittany! We really appreciate this feedback and we'll be certain to share your compliments with Tony and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Arlington Heights Ford Team

February 24, 2024

Steve took the time to explain the differences in all the time levels and help us find the right car for us. More

by DMutnick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Szwec
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Feb 28, 2024 -

Arlington Heights Ford responded

Thank you for taking the time to write this 5-star review, DMutnick. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the right car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Ford Team

February 24, 2024

Jeremy did a great job with us. He explained all the different F150 truck models and options and actually found a better choice for us than what we came in for. More

by Karcare123
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Powell
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Feb 28, 2024 -

Arlington Heights Ford responded

It is great to hear about your recent experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

February 23, 2024

tony is a very friendly, patient and accommodating salesman. he was very kind and helpful to us. More

by Santosroden74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nykolajcuyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that Tony could be so kind and helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

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